Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !
Company replied
397-399 Mare Street, E8 1HY LONDON, GB
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Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !
Company replied
Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... See more
Company replied
I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... See more
Company replied
I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new pla... See more
Company replied
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397-399 Mare Street, E8 1HY, LONDON, United Kingdom
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Reply from Vodafone UK - Hackney
Excellent approach and help by the assistant on a Bank Holiday. Sorted out something that I have spent months trying to resolve and advised on options.

Reply from Vodafone UK - Hackney
Very helpful and fast service, and made sure I got the best offer possible.

Reply from Vodafone UK - Hackney
Had a great experience at the store, Mohamed helped me fix the wrong deal I’ve been given by Support CallCentre. Very professional and friendly!

Reply from Vodafone UK - Hackney

Reply from Vodafone UK - Hackney

Reply from Vodafone UK - Hackney
Very helpful service from Mohammed. Answered all questions perfectly. Helped get a perfect upgrade. Thank you so much for your great service definitely recommend coming here for any help

Reply from Vodafone UK - Hackney

Reply from Vodafone UK - Hackney
Very patient and smooth customer service.

Reply from Vodafone UK - Hackney
He was very help full and polite I am very happy

Reply from Vodafone UK - Hackney
Impressed by the team here. Super helpful and made sure all our needs were met when setting up our sim cards after moving to the UK.

Reply from Vodafone UK - Hackney
The man named Irfan was very professional and straight to the point. Sorted me out with a great deal

Reply from Vodafone UK - Hackney

Reply from Vodafone UK - Hackney
Staff were extremely kind and helpful sorting out my replacement phone after theft of previous one. They were also very patient with someone not in the first flush of youth…

Reply from Vodafone UK - Hackney
I came into Vodafone to get a iPhone 16 pro as my old phone wasn’t reliable anymore, the customer service was brilliant & azmol helped me get a deal that suits me, thumbs up from me

Reply from Vodafone UK - Hackney
Thanks to Alessia for helping me

Reply from Vodafone UK - Hackney
azmol was really helpful he explained to me how contracts work and recommened some for me which worked out perfectly the store was clean and was served quickly

Reply from Vodafone UK - Hackney
Service was wonderful. Everything was laid out clearly and concisely.

Reply from Vodafone UK - Hackney
staff explained us all the best plan options for our family and kindly helped us to choose the best option possible .
Appreciate time and help a lot .
Great experience.
Thanks a lot

Reply from Vodafone UK - Hackney
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