Vodafone UK - Hackney Reviews 

109
TrustScore 5 out of 5

4.8

397-399 Mare Street, E8 1HY LONDON, GB


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Rated 5 out of 5 stars

Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !

Company replied

Rated 5 out of 5 stars

Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... See more

Company replied

Rated 5 out of 5 stars

I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... See more

Company replied

Rated 5 out of 5 stars

I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new pla... See more

Company replied


Company details


Contact info

  • 397-399 Mare Street, E8 1HY, LONDON, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

109 reviews

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1-star

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4.8

All reviews

(109)

40,660 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good and nice people

Good and nice people

April 22, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Judy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent approach and help by the…

Excellent approach and help by the assistant on a Bank Holiday. Sorted out something that I have spent months trying to resolve and advised on options.

April 21, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Rishi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and fast service

Very helpful and fast service, and made sure I got the best offer possible.

April 14, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Seth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience!

Had a great experience at the store, Mohamed helped me fix the wrong deal I’ve been given by Support CallCentre. Very professional and friendly!

April 6, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Kasia,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohamed is Very good service attitude

March 26, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Consumer,

Thanks for your 5-star review for Mohamed. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Good customer service

They are so interactive, welcoming and all

March 12, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Abiola,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful service from Mohammed

Very helpful service from Mohammed. Answered all questions perfectly. Helped get a perfect upgrade. Thank you so much for your great service definitely recommend coming here for any help

March 10, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Rovena,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant Services

Brilliant Services

March 1, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Irfan and Abs

February 18, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Lenneth,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient and smooth customer…

Very patient and smooth customer service.

February 11, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Davide. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am so happy he was very hel full and polite

He was very help full and polite I am very happy

February 9, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Addis. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Impressed by the team here. Super helpful and made sure all our needs were met when setting up our sim cards after moving to the UK.

January 13, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Alexandra,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone review

The man named Irfan was very professional and straight to the point. Sorted me out with a great deal

January 10, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent
Service from Mohamed, I am a luddite.

November 18, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Mary,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were extremely kind and helpful…

Staff were extremely kind and helpful sorting out my replacement phone after theft of previous one. They were also very patient with someone not in the first flush of youth…

November 12, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Marsaili,

Thanks for sharing this review. We appreciate your support. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

I came into Vodafone to get a iPhone 16…

I came into Vodafone to get a iPhone 16 pro as my old phone wasn’t reliable anymore, the customer service was brilliant & azmol helped me get a deal that suits me, thumbs up from me

October 18, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Anton,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new iPhone 16 pro.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Alessia for helping me

Thanks to Alessia for helping me

September 14, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Seba,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

azmol was really helpful he explained…

azmol was really helpful he explained to me how contracts work and recommened some for me which worked out perfectly the store was clean and was served quickly

August 29, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Service was wonderful

Service was wonderful. Everything was laid out clearly and concisely.

August 27, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Waqas, Thanks for your fab feedback 😊
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

staff explained us all the best plan…

staff explained us all the best plan options for our family and kindly helped us to choose the best option possible .
Appreciate time and help a lot .
Great experience.
Thanks a lot

August 18, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Thanks for your fab feedback for our team Fasd, It's great to see we were able to find you the most suitable deal.
All the best, The Vodafone Social Media Team

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