Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !
Company replied
397-399 Mare Street, E8 1HY LONDON, GB
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Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !
Company replied
Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... See more
Company replied
I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... See more
Company replied
I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new pla... See more
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397-399 Mare Street, E8 1HY, LONDON, United Kingdom
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Made me feel very welcomed, the new trainee was very friendly and bubbly

Reply from Vodafone UK - Hackney
Amazing service from jason the best in the store.

Reply from Vodafone UK - Hackney
Came into store to browse their sim only offers and was greeted by Mahfuz, he was well spoken and provided great customer service, made me feel at ease and not pressured into buying anything and he had great knowledge on what vodaphone offers

Reply from Vodafone UK - Hackney
Mahfuz was an amazing assistant to help me get set up with Vodafone, thank you!

Reply from Vodafone UK - Hackney
Brilliant service, the person working was mahfuz. was very nice and explained everything i asked perfectly. Get him a promotion.

Reply from Vodafone UK - Hackney
Amazing, “Sonny” was extremely friendly helpful and understood what I needed and overall amazing He helped me with amazing tech service too. Setup phone and gave me clear advice.

Reply from Vodafone UK - Hackney
Great store- excellent customer service and clean and organised environment makes for an enjoyable shopping experience. One employee in particular, Mahfuz, was a stand-out and a true gentlemen with a warm charisma and helpful approach

Reply from Vodafone UK - Hackney
I recently visited a Vodafone store to switch my SIM, and Mahfuz was the representative who assisted me. Mahfuz was knowledgeable, professional, and courteous throughout the process, ensuring that I was comfortable and satisfied with the new SIM.
He patiently explained everything I needed to know about the SIM swap and took the time to answer all of my questions. He went the extra mile to ensure that everything was set up correctly and even showed me how to use the Vodafone app on my phone.
Overall, I had a great experience with Mahfuz, and I would recommend him to anyone who needs help with their Vodafone service. Thank you, Mahfuz, for your excellent service!

Reply from Vodafone UK - Hackney
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