Vodafone UK - Hackney Reviews 

109
TrustScore 5 out of 5

4.8

397-399 Mare Street, E8 1HY LONDON, GB


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Rated 5 out of 5 stars

Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !

Company replied

Rated 5 out of 5 stars

Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... See more

Company replied

Rated 5 out of 5 stars

I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... See more

Company replied

Rated 5 out of 5 stars

I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new pla... See more

Company replied


Company details


Contact info

  • 397-399 Mare Street, E8 1HY, LONDON, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

109 reviews

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4.8

All reviews

(109)

40,660 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made me feel very welcomed

Made me feel very welcomed, the new trainee was very friendly and bubbly

July 31, 2023
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into store to browse their sim…

Came into store to browse their sim only offers and was greeted by Mahfuz, he was well spoken and provided great customer service, made me feel at ease and not pressured into buying anything and he had great knowledge on what vodaphone offers

April 1, 2023
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Shakil,

Thanks for taking your time to share this experience. It's lovely to hear this review for Mahfuz.

We're always here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Mahfuz was an amazing assistant to help…

Mahfuz was an amazing assistant to help me get set up with Vodafone, thank you!

May 1, 2023
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Sakib,

Thanks for taking the time to leave your review. Always great to receive nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, the person working was mahfuz. was very nice and explained everything i asked perfectly. Get him a promotion.

April 4, 2023
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Niz,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonny the tech genius!

Amazing, “Sonny” was extremely friendly helpful and understood what I needed and overall amazing He helped me with amazing tech service too. Setup phone and gave me clear advice.

April 25, 2023
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Rahib,

Thank you for your review. It's always lovely to read such nice feedback. I'll be sure to send this over to Sonny. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great store- excellent customer service…

Great store- excellent customer service and clean and organised environment makes for an enjoyable shopping experience. One employee in particular, Mahfuz, was a stand-out and a true gentlemen with a warm charisma and helpful approach

April 13, 2023
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi there,

Thank you for your review. I’ll be sure to pass on the feedback for Mahfuz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service at Vodafone

I recently visited a Vodafone store to switch my SIM, and Mahfuz was the representative who assisted me. Mahfuz was knowledgeable, professional, and courteous throughout the process, ensuring that I was comfortable and satisfied with the new SIM.

He patiently explained everything I needed to know about the SIM swap and took the time to answer all of my questions. He went the extra mile to ensure that everything was set up correctly and even showed me how to use the Vodafone app on my phone.

Overall, I had a great experience with Mahfuz, and I would recommend him to anyone who needs help with their Vodafone service. Thank you, Mahfuz, for your excellent service!

May 1, 2023
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Abdullah,

Thank you so much for your review. It's always great to hear positive feedback. I'll be sure to pass this on to Mahfuz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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