Vodafone UK - Hackney Reviews 

120
•
TrustScore 5 out of 5

4.8

397-399 Mare Street, E8 1HY LONDON, GB

•

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Rated 5 out of 5 stars

Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... See more

Company replied

Rated 5 out of 5 stars

Mo was very helpful, he helped me to transfer the data from my samsung to my new iPhone. Vodafone Hackney has very good customer service.

Company replied

Rated 5 out of 5 stars

I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... See more

Company replied

Rated 5 out of 5 stars

I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new pla... See more

Company replied


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  • 397-399 Mare Street, E8 1HY, LONDON, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

120 reviews

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4.8

All reviews

(120)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am so happy he was very hel full and polite

He was very help full and polite I am very happy

February 9, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Addis. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Impressed by the team here. Super helpful and made sure all our needs were met when setting up our sim cards after moving to the UK.

January 13, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Alexandra,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone review

The man named Irfan was very professional and straight to the point. Sorted me out with a great deal

January 10, 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent
Service from Mohamed, I am a luddite.

November 18, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Mary,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were extremely kind and helpful…

Staff were extremely kind and helpful sorting out my replacement phone after theft of previous one. They were also very patient with someone not in the first flush of youth…

November 12, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Marsaili,

Thanks for sharing this review. We appreciate your support. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

I came into Vodafone to get a iPhone 16…

I came into Vodafone to get a iPhone 16 pro as my old phone wasn’t reliable anymore, the customer service was brilliant & azmol helped me get a deal that suits me, thumbs up from me

October 18, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Anton,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new iPhone 16 pro.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Alessia for helping me

Thanks to Alessia for helping me

September 14, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Seba,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

azmol was really helpful he explained…

azmol was really helpful he explained to me how contracts work and recommened some for me which worked out perfectly the store was clean and was served quickly

August 29, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Service was wonderful

Service was wonderful. Everything was laid out clearly and concisely.

August 27, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Waqas, Thanks for your fab feedback 😊
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

staff explained us all the best plan…

staff explained us all the best plan options for our family and kindly helped us to choose the best option possible .
Appreciate time and help a lot .
Great experience.
Thanks a lot

August 18, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Thanks for your fab feedback for our team Fasd, It's great to see we were able to find you the most suitable deal.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience and great staff…

Great experience and great staff overall very satisfied.

August 23, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Thanks for your fab feedback Hector, it's always good to see such complimentary words for our team
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Very polite and Very cooperative for…

Very polite and Very cooperative for customer doubts and helpful response received from the Hackney staff. Thanks for your support

July 9, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Teja,

It's great to hear about the positive experience which you received in store. We appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Worth the Trip to Vodafone in Mare Street, Hackney.

I have been using Vodafone for 13 years.
Normally I Use the store at Mare Street, Hackney.
The reason being is that the accessibility and customer service suits me.
There have been a couple of questions that I have been on my mind the last couple of months. Face to Face interaction benefits derives satisfaction.
Sonny has been with the store for some time.
Being a familiar face, I gave him a couple of questions.
After an hour with this professional, he more than met my expectations.
Walking away, I felt all of my box's had been ticked.

Thank you Vodafone and especially to Sonny for putting a beneficial package together for me.

June 29, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi there,

Thanks for taking the time to share this feedback with us. We're delighted you got the help and support you needed and had a great experience in the process!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ricardo has been great and helpful…

Ricardo has been great and helpful streamlined the upgrade process

April 23, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Nhat,

Thank you for reviewing and sharing your feedback for Ricardo.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve had an amazing 5 star service

I’ve had an amazing 5 star service. He was very helpful with everything. I would definitely recommend everyone to Azmol. Definitely would come back again. Very communicative, explained everything twice. Amazing experience.

April 23, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Deimar,

It's great to hear about your recent experience and feedback. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great services Ricardo was amazing…

Great services Ricardo was amazing helped me with my contract from start to finish. We had great conversations and went through everything. Thank you again

December 11, 2023
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Tofail,

Thanks for your review and feedback for Ricardo.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing work by Jason will have…

Amazing work by Jason will have vodafone as my provider for many years to Come.

February 12, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi gamu,

Thanks for your review for Jason. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

I am really happy with the customer…

I am really happy with the customer services provided by Ricardo at the Hackney central branch. He seemed very confident and was able to successfully complete my queries. Verry well done Ricardo

January 30, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Customer,

This is lovely feedback for Ricardo. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Friendly and helpful staff

January 19, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Emilia,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, friendly staff. Very informative and accurate information before the purchasing of my new iPhone. Highly recommend

January 15, 2024
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi Sofia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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