We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... See more
Company replied
Location
Switch location5 Southgate, HX1 1DL Halifax, GB
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See what reviewers are saying
Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... See more
Company replied
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... See more
Company replied
I popped into the store because had a problem with my new network. Was assisted by Taz who was brilliant and so helpful. The n fact she was so helpful that I decided to bite the bullet and buy a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Halifax
Written by the company
Contact info
5 Southgate, HX1 1DL, Halifax, United Kingdom
4.9
Excellent
210 reviews
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Sale/Collection of new phones
Collected a couple of phones this year from the store, all staff i dealt with were helpful, Kirsty dealt with the sale of my Fold7 this month and she couldn't of been more friendly and knowledgeable, i would recommend this store to anyone.
July 11, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Chris,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, and was able to get want I wanted at a great price!
July 26, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Kimberley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Tommy
Great service from Tommy. He sorted out a new phone, discussed options and transferred all data over. Greatly appreciated his help
July 24, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Allison,
Thanks for the lovely review and fantastic support for Tommy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Guy called Tommy sorted everything out…
Guy called Tommy sorted everything out for my new sim contract and internet contract, made life so easy as I had my 1 year old with me. Would never go anywhere else again
July 19, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Callaway,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tommy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tommy was really helpful and patient…
Tommy was really helpful and patient setting up my new phone.
July 8, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone for old man
Help my old aged father sort out new phone and contact without any problems even though her equipment was running slow
July 12, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Jonny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tommy was a legend
Tommy was a legend! He gave me the details in plain English. He got me the best deal and the whole process was smooth and quick. I would highly recommend this store and Tommy.
July 9, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Graham,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very Friendly Staff
Was seen by a lovely lady called Taz, straight away. Was really knowledgeable and friendly, got me the best deal possible. Will defo recommend to everyone not on Vodafone.
July 7, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Aaron,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been with this internet provider for…
Been with this internet provider for two years and have had nothing but issues. We lose the signal constantly it can be off for days sometimes weeks. We always have issues with contacting them to resolve the issue after spending 45mins going through aotomaited security checks then to talk to someone who can barely speak English and not understand the issue we are talking about. It takes days for them to book a engineer and you can wait up to a week for anyone to come out to check the internet.
Highly recommend you do not pick this internet provider
July 2, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Dennis,
Thank you for taking the time to share your experience. We’re really sorry to hear that you have been experiencing issues with your broadband. We fully understand and appreciate how important it is to keep our customers connected.
We truly regret that your previous attempts to get help didn’t result in a resolution, and we appreciate you bringing this to our attention. Please be rest assured that we take these concerns seriously, and we’d like to look into this further for you.
Request you to please reach out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm. If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Visited the Halifax store in an…
Visited the Halifax store in an emergency! The staff were so very helpful especially Tommy who I was served by. He was very attentive, understood my needs, looked for best options for me (and the children!) I left very happy and very please with the service outcome and my new products 😊 I really appreciate the time that Tommy took in dealing with my request.
June 25, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Laura,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phones
As soon as we entered the shop in Halifax we were greeted by an assistant and asked to take a seat and wait as they were busy. We were served by Millie who was very knowledgeable and friendly. She dealt with myself and my husband and in no time at all provided us both with new phones and excellent phone plans. Millie is an absolute treasure and advocate for the business.
June 21, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Jayne. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Taz was brilliant 👏 great customer service and great deals. She's the best 👌 what a great asset to Vodafone!
June 21, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Paul. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Halifax
Hi Gary. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lisa has been brilliant with helping…
Lisa has been brilliant with helping with our upgrades
May 30, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Faye,
Thanks for the lovely review and fantastic support for Lisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
lisa was wonderful and beautiful and…
lisa was wonderful and beautiful and approachable very knowledgeable
May 23, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Margaret,
Thanks for the lovely review and fantastic support for Lisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic staff very helpful and my…
Fantastic staff very helpful and my problems sorted . Couldn’t have done it myself. Many thanks
May 16, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Kathleen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service was fast reliable and great…
Service was fast reliable and great conversations, funny and helpful while trying to give customers the best price for what they want
May 8, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Adam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tommy at Vodafone in Halifax was really…
Tommy at Vodafone in Halifax was really good and helpful and his customer service was very. Good ,Thankyou !!:)))
May 7, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Bryony,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tommy.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Halifax
Hey Peou,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent staff with good knowledge of…
Excellent staff with good knowledge of products and solving phone issues
May 3, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Kaye,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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