We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... See more
Company replied
Location
Switch location5 Southgate, HX1 1DL Halifax, GB
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See what reviewers are saying
Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... See more
Company replied
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... See more
Company replied
I popped into the store because had a problem with my new network. Was assisted by Taz who was brilliant and so helpful. The n fact she was so helpful that I decided to bite the bullet and buy a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Halifax
Written by the company
Contact info
5 Southgate, HX1 1DL, Halifax, United Kingdom
4.9
Excellent
210 reviews
Asks customers to review
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Lisa in halifax store was very good
Lisa in halifax store was very good
January 18, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Susan,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Omar was spot on
Omar was spot on, perfect deal delivered and I would recommend
January 18, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Gail,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Was served by Tommy and Sharon
Was served by Tommy and Sharon. Very friendly and very professional. Would recommend :)
January 17, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Janet,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service, friendly, informative and respectful service by Omar
January 15, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Maureen,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Omar sorted out all my requirements…
Omar sorted out all my requirements with good humour and advice, despite struggling with a very slow running, recently updated system.
Thank you Omar.
January 13, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Michael,
Thanks for your review for Omar. We appreciate your support and kind words. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service
Excellent service, information and sales. No pressure sales. Thankyou Voda phone Halifax and Omar.
January 9, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi there,
Thanks for taking the time to write such a great review! It really is appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Halifax
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Highly do not recommend I went into…
Highly do not recommend I went into Currys to set up was told 2 weeks it’s been almost a month now and only today I got told I would be delayed a further 3 days I called to cancel and they tell me they can’t over the phone and i need to go to the showroom to do so
January 3, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Jordan 👋 Is this related to a home broadband connection or a mobile connection? Depending on this issue my team might be able to help you. You can reach out to my team using one of the links below:
Facebook - vodafone.uk/3K1e4GB
Twitter - vodafone.uk/3nfdPyY
Instagram - https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Taz is the best
Excellent customer service and sales skills. Reassuring and knowledgeable.
December 19, 2024
Unprompted review
Reply from Vodafone UK - Halifax
Thanks for your lovely feedback for one of our team Bilal.
Thanks, The Vodafone Social Media Team
Vodafone Halifax review
The workers were a good laugh and the service was great. Only problem was waiting for the old computers to do their thing.
December 21, 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Liam,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
This vodaphone collueuge was vey…
This vodaphone collueuge was vey helpful ,honest and very polite he remembered us a week later.
December 14, 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hey Amina,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service from Omar…
Excellent customer service from Omar very knowledgeable,,highly recommend
December 11, 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Scott,
Thanks for your 5-star review for Omar. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service
Lisa has been great today! Good deals and great customer service skills!
June 20, 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Billie,
This is a great review for Lisa. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The most helpful staff ever!
Taz has been brilliant with us in Halifax today. So patient and knowledgeable. I'm so glad she was able to advise us on a better deal and made it easier to understand.
June 15, 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Alison,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Called into Store Hst Class customer…
Called into Store first Class customer service from Tom. Very helpful nothing was too much trouble.
His manner was friendly and very professional. A credit to your company
May 25, 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Lorraine. Thank you for your review for Tom. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful staff
Super helpful staff, always a positive experience whatever we go in for.
May 25, 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone
Taz from the halifax west yorkshire town centre branch was amazing really helpfull and explained everything in detail. Would defintley reccomend, great ambassador for the company.
May 11, 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Belinda,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Met with Taz who helped with the…..
Met with Taz who helped with the purchase of my new phone. She was very helpful and we had lots of fun , even though she was dealing with an OAP 🤣.
She didn’t make me feel out of touch with replacing my iPhone 6 even though she found it hilarious. Seriously, it was a very good experience and I’m happily leaving with an iPhone 14. Whoop whoop.
May 10, 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hey Michelle, sounds like you've not had an upgrade for a while, so it's great to see Taz made it such a pleasurable experience.
Thanks for your awesome feedback, The Vodafone Social Media team
Impossible to speak to the owner as the…
Impossible to speak to the owner as the manager is a disgrace. Vodafone could not point me in the right direction. I would like contact details of the owner.
I don't use social media...
February 1, 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hey Mr DB, I'm not sure we can provide the information you're requesting. But if you pop us a message via one of our social channel s using one of the below links, we'll be happy to help.
Facebook: http://vodafone.uk/2Fpnah2
X: vodafone.uk/3LXh2xl
Instagram: https://vodafone.uk/4aaUP8d
Thanks, The Vodafone Social Media Team
I spoke with Lisa at the Halifax branch…
I spoke with Lisa at the Halifax branch about a billing issue. She very quickly knew what had happened and explained what the issue was and we sorted it out. Lisa also noticed that I was paying much more monthly than what I had to and helped me upgrade my personal hotspot device and got me over 50% off what I was paying monthly for the plan.
I’m very glad I popped in, and very grateful for Lisa’s help!
April 8, 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Ella. Thank you for your review for Lisa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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