Vodafone UK - Hammersmith Reviews 

136
TrustScore 5 out of 5

4.9

32-34 Hammersmith Broadway,Hammersmith, W6 7AB London, GB


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Rated 5 out of 5 stars

Vatsal was really patient in opening up an account with me for the home broadband and porting my number over. Other colleagues in the store were really helpful as well. Vodafone has made a good impres... See more

Company replied

Rated 5 out of 5 stars

Went in Hammersmith shop with no appointment but met a very accommodating staff called Priyesh. Very helpful, kind attitude. Helped me to choose such a good deal . Took less than 15 minutes. Very ha... See more

Company replied

Rated 5 out of 5 stars

I visited this store with a certain query. I met one of the staff members who helped me. His name is Dan. He was incredibly knowledgeable, professional, and very friendly. I valued his help a lot. He... See more

Company replied

Rated 5 out of 5 stars

My phone was stolen in the morning of the 9th February 2025. When I attended at Vodafone Hammersmith, I was assisted by Michael Ng. I cannot recommend Michael enough, he was incredibly supportive and... See more

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Company details


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  • 32-34 Hammersmith Broadway,Hammersmith, W6 7AB, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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4.9

All reviews

(136)

40,642 reviews in the last 12 months

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Rated 5 out of 5 stars

Great serving from Shamir…

Great serving from Shamir…. Got us the best deal possible

February 23, 2026
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Nikhil,

Thanks for the lovely review and fantastic support for Shamir.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The assistant manager at Vodafone…

The assistant manager at Vodafone Hammersmith was incredibly helpful. He made setting up my account easy and even helped me save money on my SIM plan. Great customer service – highly recommend!

February 23, 2026
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Eleanor,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shamir was really friendly and helpful……

Shamir was really friendly and helpful… stayed an extra hour and helped me get the best deal… I will complete the keep my number form when I get home

January 23, 2026
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shamir was amazing...

Shamir was amazing.... Great customer service and really friendly

January 16, 2026
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Vinicius,

Thanks for the lovely review and fantastic support for Shamir.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the service

Very happy with service I've received at this store, helped me save money and fix my phone. I will come back whenever I need help.😃

January 14, 2026
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Ulla,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He helps me a lots

December 31, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Cheng,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Danweet

December 31, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Jon,
 
Thanks for the lovely review and fantastic support for Danweet.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer Service

December 24, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shamir was great. Saved 50% a month

Shamir was great. Helped me upgrade my sim and save 50% of my monthly cost.

December 1, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shamir is one of a kind

Shamir is one of a kind. He was very understanding and patient of my requests. We sat for around 30-40 minutes to help me with my questions and requests.

We managed to get a great number, a number that will stay with me for good, so is the memory of him being behind it.

THANK YOU SHAMIR

November 14, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Priyesh

Excellent service from Priyesh . Competent , polite , patient and explained all options available.

November 1, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hi. We're happy to hear that you received excellent service! We appreciate your feedback regarding the team member's competence, patience, and clear explanations of available options. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shamir and Wazir we both extremly…

Shamir and Wazir we both extremly helpful with me getting my new phone. Super funny and made the experience fun. They went out of there way and genuinely felt like they just wanted to help me and wanted me to be sorted. Very grateful for their help will definetly come to them again and recommend to anyone.

October 6, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shamir was really good

Shamir was really good, how me an amazing deal for a great price!!!

October 6, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Harsha,

Thanks for the lovely review and fantastic support for Shamir.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

I spoke with Alex about creating a new…

I spoke with Alex about creating a new account. He was very knowledgable and gave me so much help on what I needed to know! My partner have been with them for years and never had any problems, just understanding people willing to help! Will definitely be coming to them!

September 27, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Grace,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a wonderful experience with the…

I had a wonderful experience with the manager, Wazir!! It was the fastest and easiest process I’ve ever experienced in london. He explained every detailed parts that I was confused before and solved the problems. Thank you so much!

September 25, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Mona,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Shamir he was great

Served by Shamir he was great, helped choose out a good plan.

September 25, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Özer,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shamir was really great in store… gave…

Shamir was really great in store… gave me a great plan, and his manager Wazir was very friendly as well

September 25, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Faiq,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 2 out of 5 stars

Worse store ever

Worse store ever, onyl 2 employee here. People give up to waiting thats how long takes to serving 1 customer.

September 19, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

We're very sorry to hear about the issues you experienced with the wait in store. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.

If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.

Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptionally helpful

Exceptionally helpful - I recommend Shamir unreservedly

September 1, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

They helped us so much

They helped us so much. Really appreciate it. Great shop and staff.

August 17, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

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