Vodafone UK - Hammersmith Reviews 

136
TrustScore 5 out of 5

4.9

32-34 Hammersmith Broadway,Hammersmith, W6 7AB London, GB


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Rated 5 out of 5 stars

Vatsal was really patient in opening up an account with me for the home broadband and porting my number over. Other colleagues in the store were really helpful as well. Vodafone has made a good impres... See more

Company replied

Rated 5 out of 5 stars

Went in Hammersmith shop with no appointment but met a very accommodating staff called Priyesh. Very helpful, kind attitude. Helped me to choose such a good deal . Took less than 15 minutes. Very ha... See more

Company replied

Rated 5 out of 5 stars

I visited this store with a certain query. I met one of the staff members who helped me. His name is Dan. He was incredibly knowledgeable, professional, and very friendly. I valued his help a lot. He... See more

Company replied

Rated 5 out of 5 stars

My phone was stolen in the morning of the 9th February 2025. When I attended at Vodafone Hammersmith, I was assisted by Michael Ng. I cannot recommend Michael enough, he was incredibly supportive and... See more

Company replied


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  • 32-34 Hammersmith Broadway,Hammersmith, W6 7AB, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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4.9

All reviews

(136)

40,846 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Support

Amazing experience with the team on site, while I had some struggle ordering online. Piriyesh sorted out quickly my online application and I was able to get my phone prior to my departure few hours later. amazing!!! he saved the day

August 12, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Enrico,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Piriyesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Piriyesh was extremely kind and went…

Piriyesh was extremely kind and went out of his way to provide incredible customer service. One of the best I have ever experienced.

August 13, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Dariyush,

Thanks for the lovely review and fantastic support for Piriyesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They are so helpful

They are so helpful! Oh my God they solved all my problems with mobile phone settings and sim card in 2 minutes! Rayan was amazing!!!!! 🥰

July 31, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Olena,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rayan was easy going

Rayan was easy going, good hearted and made things simple. Very good at his job. Repay him for his work, he deserves it

July 15, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Kieran,

Thanks for the lovely review and fantastic support for Rayan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Shamir….

Great customer service from Shamir….

Was wanting to take the Vodafone Home Broadband, but was really disappointed that it’s not offered in my area…. Other than that, excellent service from Shamir

July 8, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Bea Withers-Green,

Thanks for the lovely review and fantastic support for Shamir.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yuriy

Very polite and kind.
They proposed my cheaper plan with the same fixture.
And gave me a cool number for a new contract.

July 7, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Yuriy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shamir was very efficient

Shamir was very efficient, friendly, helpful. He quickly understood me and sorted the changes I needed on my plan.

June 9, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hi Pinar.

We're happy to hear that you had such a positive experience with our agent Shamir.

Thanks for your feedback,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Shamir

Great service by Shamir, Dan and kiru!!!!

June 9, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Conor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Kiru was amazing and helpful

June 4, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Uzair was very helpful

Uzair was very helpful and will happily come back

May 15, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Pete,

Thanks for the lovely review and fantastic support for Uzair.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shamur was really helpful and git me…

Shamur was really helpful and git me the best deal oo... helped me get my pac code and transfer it just un time for tomorrow!!!! Would highly recommend going to see him in Vodafone Hammersmith

May 13, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Jessica,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Shamir and Kiru…

Great service from Shamir and Kiru…. Go to Vodafone in hammersmith and they will help you out…. i came in with an issue on my phone… Shamir looked into in , sorted it out and made my contract cheaper as well as more data….

May 12, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Olga,
Thanks for the lovely review and fantastic support for Shamir and Kiru.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I just went to Hammersmith Vodafone…

I just went to Hammersmith Vodafone store to buy a broadband, Cant lie, I have been greeted very well by Kiru, great plans recommendation. Another assistant Uzair who expedited my in-store time along with loads of laugh. Amazing customer experience. Beautiful team.

May 9, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Saurabh,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly very helpful!

Very friendly very helpful!

April 17, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Rie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff at this store are incredibly…

The staff at this store are incredibly friendly and welcoming!
I’ll only be coming to this one from now on.

April 11, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Hanna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very good service received today

A friendly face gives a great impression as the face of the company. Wazir was competent, calming and nothing was too much trouble. He is a credit to the company. Well done to him.

April 3, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hey Teresa,

Thanks for the lovely review and fantastic support for Wazir.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank u very much

Thank u very much

March 14, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hi Zain,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Kiru is amazing

March 14, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hi Marina,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful Staff

Rayan was quick, efficient and helpful.

March 9, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Danweet.

February 24, 2025
Unprompted review
Vodafone UK - Hammersmith logo

Reply from Vodafone UK - Hammersmith

Hi Gary. Thank you for your review for Danweet. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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