From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... See more
Company replied
Location
Switch locationUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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See what reviewers are saying
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... See more
Company replied
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... See more
Company replied
It was a very good experience upgrading my phone. Chaan found me the best deal & price. He took time to understand my phone needs & what I needed. He was very knowledgeable & friendly. I li... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hanley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, United Kingdom
5.0
Excellent
628 reviews
Asks customers to review
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served by chan
served by chan, helped get a new contract and move my stuff over top lad
March 3, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Johnny,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey Cristian,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service today
Amazing customer service today. So helpful and supportive. Couldn't wish for a better experience. Thanks to Jess and Sam :)
February 21, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Georgia,
Thanks for the lovely review and fantastic support for Jess and Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service from…
Excellent customer service from Iftab,saved us some money, which was good
February 21, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very easy to complete what we needed to…
Very easy to complete what we needed to do today. Iftab extremely helpful
February 21, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Karen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really helpful service from sam
Really helpful service from sam, thank you
February 21, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Chan helped me transfer my data over to…
Chan helped me transfer my data over to new iPhone
February 19, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Jas very helpful
Served by Jas - very helpful, reset my app so I can now judge my bills, and briefed me on a current promotion that is of interest to me
February 17, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hi Martin,
Thank you so much for your wonderful review and the amazing support you’ve shown for jess —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
served by jess lovely lady helped move…
served by jess lovely lady helped move my stuff from one phone to another
February 17, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from Sam today
Great help from Sam today, credit to Vodafone
February 17, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chanvir was amazing in every way
Chanvir was amazing in every way. Patient kind professional and went above & beyond to familiarise me with my new mobilr
February 6, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Georgina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jess explained our options in terms we…
Jess explained our options in terms we could understand. Brilliant service
January 29, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Brenda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
William helped me with transferring my…
William helped me with transferring my stuff from iPhone to Samsung. Great service
January 29, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Samuel was extremely productive and…
Samuel was extremely productive and professional and very knowledgeable and friendly can’t thank him enough
January 25, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey there,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from iftab
January 25, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Kam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Iftab, freindly and knowledgableg
Great service from
January 25, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Robert,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam’s service was really good
Adam’s service was really good, thank you again
January 24, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adam was excellent and his service was…
Adam was excellent and his service was great
January 24, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Carlton,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Served by chan helped move stuff from…
Served by chan helped move stuff from one phone to another great lad
January 24, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Linda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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