From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... See more
Company replied
Location
Switch locationUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... See more
Company replied
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... See more
Company replied
It was a very good experience upgrading my phone. Chaan found me the best deal & price. He took time to understand my phone needs & what I needed. He was very knowledgeable & friendly. I li... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hanley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, United Kingdom
5.0
Excellent
627 reviews
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Sam was great
Sam was a great help when we were sorting out our roaming data plan. Really friendly and helpful
June 27, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Sophie,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via https://www.trustpilot.com/evaluate/voxi.co.uk
Thanks again,
Vodafone Social Media Team
Excellent service and straight forward
Excellent service and straight forward, thanks for your help Sam
June 22, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey Joshua,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Second time I’ve been seen by Jess and…
Second time I’ve been seen by Jess and she was great. Really helpful and helped set up my new phone.
June 21, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John was so helpful and friendly
John was so helpful and friendly, I was having troubles with my phone and he resolved it for me
June 22, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey David,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
John was so helpful and friendly
John was so helpful and friendly, he helped me resolve my issue without any issues
June 22, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am really happy with Adam from…
I am really happy with Adam from Vodafone Stoke on Trent, he went beyond his power to help me purchasing a new phone and he also gave me a great deal too. Thanks, Adam.
June 20, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Ioana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Jay
Excellent service from Jay, very helpful when helping me choose a new phone
June 19, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Alan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iftab was really helpful
June 17, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hi Ray, thank you so much for your wonderful review and the amazing support you’ve shown for Iftab , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great customer service
Excellent and friendly customer service. Not pushy, always a good thing! Ryan was personal and polite. His knowledge and experience was obvious. Thank you.
June 17, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Piero,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Bari was very helpful and got me some…
Bari was very helpful and got me some really good deals.
June 16, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Sohil,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from munya store help set…
Great service from munya store help set up my phone
June 16, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hi Cynthia, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
"Hey Rasa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sahire
Sahire,
Has been an absolute star my husband and I give her a 5* plus rating.
June 14, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Judith,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Adam Renault Adviser in Stoke on Trent…
Adam Renault Adviser in Stoke on Trent he is very good man
Thank you so much !
June 14, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Janos,
Thanks for the lovely review and fantastic support for Adam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam retail advisor he’s very good man
Adam retail advisor he’s very good man
Thank you
June 14, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Janosne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good
Very good, Iftab was very thorough and went through all the options available to me. Explained well very satisfied costumer.
June 13, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Lovatt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Needed a new phone popped into the…
Needed a new phone popped into the store, Bari got me a good deal on a new phone with a sim plan. Great service and welcoming.
June 12, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey William,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing service i got from munya higly…
Amazing service i got from munya higly recommend.
June 12, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Anatolii,
Thanks for the lovely review and fantastic support for Munya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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