Vodafone UK - Havant Reviews 

146
TrustScore 5 out of 5

4.9

28A West Street, PO9 1PG Havant, GB


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Rated 5 out of 5 stars

Morgan was most helpful, upgraded both of my contacts and one of my phones, saving me some money as well. Top service. Didn’t even think about my second line and saved me money.

Company replied

Rated 5 out of 5 stars

Service from Joshua and Christel was simply amazing. We took in our new apple device and the old android device and they made the transfer of devices so simple and stress free. Brilliant service we... See more

Company replied

Rated 5 out of 5 stars

My wife and I visited the Havant branch this morning. Our phones nave been really annoying us with frequent unwanted pop-ups threatening disaster if we didn't sign in for 'virus clearing' and 'cleani... See more

Company replied

Rated 5 out of 5 stars

I had to change my Vodafone contract so went to the Vodafone Havant shop. My experience was very pleasant , I am 70 and can’t hear too well, I also don’t understand modern technology! But the young... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Havant

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 28A West Street, PO9 1PG, Havant, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

42,546 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very informative and professional…

Very informative and professional service. Well done vidaphone

October 17, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

No hard sakes, totally relaxed

There was no pressure to buy a contract for more than we wanted to spend. Danielle listened to our needs and not only sole to an existing customer she gained a new one

October 1, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Thank you for your review Carolyn. It's always good to read nice feedback for one of our team.
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Misold product

Went to Vodafone to sort my mother-in-laws issue she had as she took out for new contract she took out but wasn't happy with what she was sold ,and Morgan who served us was very helpful, went out of his way to sort everything out .very professional and polite and dealt with the problem immediately very impressed and we left the store very happy .can't praise him enough .

September 8, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Mike,

Thanks for letting us know what an amazing job Morgan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Morgan was most helpful

Morgan was most helpful, polite and professional.
Answered all my questions and gave great advice, as to how to use my new phone.

September 13, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Doug,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I dealt with Morgan in the shop

I dealt with Morgan in the shop, I can truly say he gave me the best service I have ever had from anyone. He is professional, courteous, very knowledgeable and a delight to deal with. He made my experience with Vodaphone great.

September 13, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Sabrina,

Thanks for sharing your fabulous feedback for Morgan. If you need any help in the future, please pop our team message:

X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

We had a friendly greeting by Brad the…

We had a friendly greeting by Brad the store manager when we went into the store. We felt we had a complex query and several other questions but nothing was too much trouble. In a world where customer service does not seem to exist any more i highly recommended this store.

August 25, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Deedee,

Thank you for the positive review, and sharing your great experience with Brad in one of our stores. We're pleased to hear how your query was resolved satisfactorily.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Morgan was so helpful and made buying a…

Morgan was so helpful and made buying a new phone easy and enjoyable

August 25, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Joyce,

Thanks for the lovely review and fantastic support for Morgan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer Service

I was served by Bradley. He was very understanding and listened to my issues. He did what he could to assist and when all else failed provided me with options which resulted in a better phone and cheaper contract. Not often you get such good customer service

August 13, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Nicola,

Thanks for letting us know what an amazing job Bradley did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They were helpful and friendly and got…

They were helpful and friendly and got me a good deal and he was Ben in the havant store

August 18, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Jander,

Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customers services

Ben was great, really helpful and informative. Clearly help me change my phone plan. Amazing customer services.

August 17, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi. Thank you for your review for Ben. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben and kacey both very helpful

Ben and Katey both very helpful

August 15, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Chloe,

This is lovely feedback for Ben and Katey. Thanks for sharing.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Ben was great very helpful

August 10, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Sarah,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben has been very helpful in advising…

Ben has been very helpful in advising me on the phone and contract payment which suits me best.
He has also transferred the information from my old phone to the new phone. No fuss, no bother.
Ben, has been very polite throughout the transaction.

August 10, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Karen,

Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was really helpful and informative

August 10, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Angela. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben served us ab was very helpful with…

Ben served us ab was very helpful with his product knowledge and courteous

August 8, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey George,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have had issues with setting up HOme Broadband home…

I have had issues with setting up home broadband and have had no luck. Ben (Havant Branch) has been very accommodating in rectifying these issues

August 8, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Lisa,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

REALLY REALLY helpful staff -ben

August 8, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Kayleigh,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Need a new phone,speak to Ben…

Needed a new phone and Ben was very friendly and helpful.Great service,great product, great staff.

August 8, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Carole,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful experience with thanks to…

Very helpful experience with thanks to Ben for support with movings all files and apps over. V happy with my new phone

July 31, 2023
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Lindy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

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