Bethan helped me to restore my iPhone as I had been locked out and didn’t have any clue. She was very patient and understanding despite me not being on Vodafone, although as soon as my current contrac... See more
Company replied
Unit 14 , Riverside Quay Shopping Centre, SA61 2LJ Haverfordwest, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Bethan helped me to restore my iPhone as I had been locked out and didn’t have any clue. She was very patient and understanding despite me not being on Vodafone, although as soon as my current contrac... See more
Company replied
I have just visited Haverfordwest store. After experiencing no help at all yesterday on my land because my phone had locked me out in the end they said there was nothing more they could do. So I wou... See more
Company replied
Always had the best customer service. Got my first ever contract with them last year, painless experience. Bethan has helped me both times last year and now again today choosing broadband. Best custo... See more
Company replied
When i visited the vodafone shop in haverfordwest a week ago i was pleased to be attended by Bethan. It was her help nearly two years ago that made my decision to get an iphone an easy one. This time... See more
Company replied
Written by the company
Unit 14 , Riverside Quay Shopping Centre, SA61 2LJ, Haverfordwest, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hannah was absolutely fantastic, helped me no end.... thank you

Reply from Vodafone UK - Haverfordwest
Excellent customer services. Alan was extremely helpful and knowledgeable. I would recommend going into this store.

Reply from Vodafone UK - Haverfordwest
I have just visited Haverfordwest store. After experiencing no help at all yesterday on my land because my phone had locked me out in the end they said there was nothing more they could do. So I would definitely give the young gentleman who looked after me 5stars his name was ALAN. Thankyou

Reply from Vodafone UK - Haverfordwest
My husband and I Upgraded our phones from iPhone 11 to 16 plus under our existing contracts. We were able to use the trade in which meant we each received £160 back. Hannah on Thursday 17 April took time to change my husband’s Bermuda registered apple account to Uk so he could receive the trade in code which was above and beyond. Simon seamlessly dealt with my upgrade on Saturday 19 April.

Reply from Vodafone UK - Haverfordwest
Invaluable in person support from Hannah and Simon in store. Much better than the online support last night. Thanks ever so much.

Reply from Vodafone UK - Haverfordwest
Simon was extremely helpful, he went above and beyond to help with my issue. He also has a lovely sense of humour

Reply from Vodafone UK - Haverfordwest

Reply from Vodafone UK - Haverfordwest
Alan has been so helpful to me over the last few months when I bought a new phone and didn't know how to use it. His patience had been outstanding. He is so welcoming and nothing is too much trouble and believe me, I have been in trouble! Well done Alan!

Reply from Vodafone UK - Haverfordwest
Simon was a great help in transferring my information to my new device! Thank you

Reply from Vodafone UK - Haverfordwest
Very helpful staff and very friendly always finding you the best deals also

Reply from Vodafone UK - Haverfordwest
Bethan was very helpful helped calm my anxiety and gave me so much helpful advice all the staff in this shop are great

Reply from Vodafone UK - Haverfordwest
Hi all. Topped up a Vodafone sim at Haverford West Vodafone today. Simon and the team were very helpful and receptive. They walked me thought all steps of the process and made life simple. Great store - great employees!

Reply from Vodafone UK - Haverfordwest
Extremely helpful with my phone problems which were resolved at the shop

Reply from Vodafone UK - Haverfordwest
When I first joined vodafone a few years ago I was served by Bethan, she was so helpful and friendly. Anytime I need to return to the store I make sure I am served by her as no query is too small and she always makes sure everything I need is sorted and I'm happy. 10/10 service everytime! Thankyou

Reply from Vodafone UK - Haverfordwest
Simon understood our needs and came up with the perfect solution Haverfordwest branch

Reply from Vodafone UK - Haverfordwest
Thank you Stevie for saving me money on my sim and helping me set up my husbands new phone

Reply from Vodafone UK - Haverfordwest
Hannah was very patient and kind, very knowledgeable and an asset to the company.

Reply from Vodafone UK - Haverfordwest
Absolutely fantastic service by Beth, clear information given and a very happy customer!

Reply from Vodafone UK - Haverfordwest
Amazing,stevie was British and will be coming

Reply from Vodafone UK - Haverfordwest
Hannah was a great help to me, setting up my new device

Reply from Vodafone UK - Haverfordwest
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.