Vodafone UK - Haverfordwest Reviews 

174
TrustScore 5 out of 5

4.9

Unit 14 , Riverside Quay Shopping Centre, SA61 2LJ Haverfordwest, GB


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Rated 5 out of 5 stars

Bethan helped me to restore my iPhone as I had been locked out and didn’t have any clue. She was very patient and understanding despite me not being on Vodafone, although as soon as my current contrac... See more

Company replied

Rated 5 out of 5 stars

I have just visited Haverfordwest store. After experiencing no help at all yesterday on my land because my phone had locked me out in the end they said there was nothing more they could do. So I wou... See more

Company replied

Rated 5 out of 5 stars

Always had the best customer service. Got my first ever contract with them last year, painless experience. Bethan has helped me both times last year and now again today choosing broadband. Best custo... See more

Company replied

Rated 5 out of 5 stars

When i visited the vodafone shop in haverfordwest a week ago i was pleased to be attended by Bethan. It was her help nearly two years ago that made my decision to get an iphone an easy one. This time... See more

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  • Unit 14 , Riverside Quay Shopping Centre, SA61 2LJ, Haverfordwest, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

40,836 reviews in the last 12 months

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Rated 5 out of 5 stars

Simon was a great help in setting up my…

Simon was a great help in setting up my new phone. Thank you

December 1, 2024
Unprompted review
Vodafone UK - Haverfordwest logo

Reply from Vodafone UK - Haverfordwest

Hi Jane. Thank you for your review for Simon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alan was fantastic in helping me access…

Alan was fantastic in helping me access my emails. I'd spent hours trying and he did it in minutes. Thank you

November 21, 2024
Unprompted review
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Reply from Vodafone UK - Haverfordwest

Hi Gareth,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful thank you

Very helpful thank you

November 15, 2024
Unprompted review
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Reply from Vodafone UK - Haverfordwest

Hi Janet,

Thank you for taking the time to leave us a review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Had an amazing experience with…

Had an amazing experience with stevie,really patient and helpful. Would highly recommended

November 8, 2024
Unprompted review
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Reply from Vodafone UK - Haverfordwest

Hey David.

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from stevie

November 4, 2024
Unprompted review
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Reply from Vodafone UK - Haverfordwest

Hi Jennifer,

Thanks for your review and your lovely words for Stevie! It's what we love to see. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fast and efficient service good…

Fast and efficient service good knowledge of latest phones suitable for my requirements

November 5, 2024
Unprompted review
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Reply from Vodafone UK - Haverfordwest

Hi Laurie,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Visited Vodafone Shop in Haverfordwest…

Visited Vodafone Shop in Haverfordwest today. As always brilliant service. I saw Simon Jones today who sorted out my problems. He is a lovely Man, very professional, helpful and really made me feel at ease. He sorted out my problems with great politeness. People like Simon are a credit to Vodafone.

November 4, 2024
Unprompted review
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Reply from Vodafone UK - Haverfordwest

Hi David,

Thank you for taking the time to leave us a 5 star review and the amazing feedback about the team in the Haverfordwest store.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

wow! What service!

I only came in because my bill was unexpectedly high. Simon told me about 0870numbers and how to avoid them in the future. Then, I had a review of my contract and not only am I paying less per month but I have 83 worldwide destinations to roam freely
And…. Now I have better broadband- cheaper
And… I qualified for an Amazon gift card
I am one happy bunny!
Thank you Simon and Lovely Bethan

October 18, 2024
Unprompted review
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Reply from Vodafone UK - Haverfordwest

Hi Paula,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and we are happy to hear the team have managed to save you money and get you great deals.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Hannah was great in helping me set up…

Hannah was great in helping me set up my new phone and helping me choose a suitable new tablet. No faff, it was a great experience

October 15, 2024
Unprompted review
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Reply from Vodafone UK - Haverfordwest

Hey Angela,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hannah was very knowledgeable and…

Hannah was very knowledgeable and charming to deal with, a very positive retail experience. She is going places. Peter Everden

October 9, 2024
Unprompted review
Vodafone UK - Haverfordwest logo

Reply from Vodafone UK - Haverfordwest

Hi Peter, Thanks for your fab feedback for Hannah. It's great to see how helpful and welcoming she is.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Stevie was a really great help and made…

Stevie was a really great help and made sorting out my new SIM really easy
. Great customer service.

September 20, 2024
Unprompted review
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Reply from Vodafone UK - Haverfordwest

Hi Sam,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Alan and Hannah

Alan and Hannah, so helpful finding us a fab deal. Took great time to show us all the options and entertain my young son who hated waiting! Thanks guys xx

September 15, 2024
Unprompted review
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Reply from Vodafone UK - Haverfordwest

Hi Michelle,

This is lovely feedback for Alan and Hannah. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Went I to store to ask a few questions

Went I to store to ask a few questions
And spoke to stevie and he found the perfect deal for me and transferred everything over fir me. 5 stars

September 14, 2024
Unprompted review
Vodafone UK - Haverfordwest logo

Reply from Vodafone UK - Haverfordwest

Hey Katharine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone staff have been extremely…

Vodafone staff have been extremely helpful and patient

September 2, 2024
Unprompted review
Vodafone UK - Haverfordwest logo

Reply from Vodafone UK - Haverfordwest

Hi there.

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Simon was very helpful

Simon was very helpful. Would recommend to anyone in Haverfordwest!!

August 15, 2024
Unprompted review
Vodafone UK - Haverfordwest logo

Reply from Vodafone UK - Haverfordwest

Hi Margaret,

Thanks for taking your time to leave this review for Simon. We appreciate your support for us. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Stevie was amazing

Stevie was amazing

August 9, 2024
Unprompted review
Vodafone UK - Haverfordwest logo

Reply from Vodafone UK - Haverfordwest

Hi Susan. Thanks for the great feedback for Stevie, it's really appreciated! ! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

2 men in the Vodafone shop were great

2 men in the Vodafone shop were great
Alan and stevie

August 8, 2024
Unprompted review
Vodafone UK - Haverfordwest logo

Reply from Vodafone UK - Haverfordwest

Hey Martin,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent, can't ask for anything nore

August 8, 2024
Unprompted review
Vodafone UK - Haverfordwest logo

Reply from Vodafone UK - Haverfordwest

Hey James,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bethan was very helpful

Bethan was very helpful, answered all our questions, got us upgraded for phone and broadband and even a data sim!

Thank you so much for all your help. Face to face is always better!

August 7, 2024
Unprompted review
Vodafone UK - Haverfordwest logo

Reply from Vodafone UK - Haverfordwest

Hey Sarah,

Thanks for the lovely review and fantastic support for Bethan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hannah was very friendly and helpful

Hannah was very friendly and helpful, and showed great experience.

August 2, 2024
Unprompted review
Vodafone UK - Haverfordwest logo

Reply from Vodafone UK - Haverfordwest

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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