Bethan helped me to restore my iPhone as I had been locked out and didn’t have any clue. She was very patient and understanding despite me not being on Vodafone, although as soon as my current contrac... See more
Company replied
Location
Switch locationUnit 14 , Riverside Quay Shopping Centre, SA61 2LJ Haverfordwest, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have just visited Haverfordwest store. After experiencing no help at all yesterday on my land because my phone had locked me out in the end they said there was nothing more they could do. So I wou... See more
Company replied
Always had the best customer service. Got my first ever contract with them last year, painless experience. Bethan has helped me both times last year and now again today choosing broadband. Best custo... See more
Company replied
When i visited the vodafone shop in haverfordwest a week ago i was pleased to be attended by Bethan. It was her help nearly two years ago that made my decision to get an iphone an easy one. This time... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Haverfordwest
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 14 , Riverside Quay Shopping Centre, SA61 2LJ, Haverfordwest, United Kingdom
4.9
Excellent
174 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Haverfordwest
Hi Rich,
Thank you for reviewing and sharing this feedback for Alan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hannah was very helpful and caring!
Hannah was very helpful and caring!
July 29, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Carl,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
I am delighted with the service I…
I am delighted with the service I received
July 29, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Roland,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Bethan
Bethan's the best, give her a raise because she deserves it. Every problem I had was resolved.
June 26, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hello, Jacob,
Thanks for your glowing review! It's always lovely to read great feedback, and we're glad you had a positive experience with Bethan.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Stevie was very human
Stevie was very human, easy to deal with. No jargon and confusion, just a pleasure to do business with
June 6, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Andrew,
Thank you for your review and feedback for Stevie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hannah was very helpful and…
Hannah was very helpful and informative.
Really happy with the service provided
June 2, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Alan helped me decide on a new device…
Alan helped me decide on a new device and set it up for me too, delighted!!
June 1, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Susan,
Thanks for your review! We're so happy you had a 5 star experience with Alan.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Bethan was especially great
Bethan was especially great! she tailored to all my fussy wants/needs and gave me the best deal possible. this woman needs a raise ;) thank you Bethan! xx
May 14, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Abbie,
It's lovely to see you had such a positive experience with Bethan. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Simon was very helpful in an issue I…
Simon was very helpful in an issue I had with my phone
April 26, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Raymond,
Thank you for your review, and for sharing the experience you had with Simon. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Bethan was the best customer advisor!
Our customer advisor Bethan was amazing! She found me a great deal which saved me money and made the whole experience enjoyable and easy.
April 11, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Kim,
I’m glad to hear you found the best deal for you, when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Alan is very knowledgeable friendly…
Alan is very knowledgeable friendly polite and very welcoming
Extremely satisfied with my purchase.
April 3, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hey Kenny,
This is really great to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
New phone
The lady I spoken too, Bethan, was very helpful, very patience and explained everything properly to me, she was a gem
March 26, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Sonia. Thank you for your review for Bethan. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alan e young man who dealt with us…
Alan the young man who dealt with us and our inquiries was very helpful.
March 9, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi there,
Thanks for taking the time to share this 5 star review with us about your experience with Alan!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Called into the branch with a problem…
Called into the branch with a problem with my new iPhone and I cannot fault the service I received from Simon. He is a credit to your store so helpful and friendly.
March 8, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Vivienne,
Thank you for your review and feedback for Simon, this is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Haverfordwest
Hi Sharon,
Thanks for reviewing your recent experience and sharing this feedback for Bethan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thank you Bethan
Was seen by Bethan to sort out my grandma’s new phone and to help with cancelling my late grandfather’s phone plan. Nothing was too much to ask and she was the first person my grandma was actually able to understand when talking about phones. Can’t recommend more!
February 16, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Ethan. Thank you for your review for Bethan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great
Great, friendly service, Alan was extremely helpful. Highly recommended.
February 14, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Mrs Law,
Thanks for your review and great feedback for Alan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Simon resolved my issue
Simon resolved my issue. 3rd shop we went into and brilliant service
February 7, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Colin,
Thanks for taking the time to write a review! We're delighted that Simona was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - Haverfordwest
Hey Charlotte,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Simon was a great help setting up my…
Simon was a great help setting up my new Samsung. Really quick service too
January 9, 2024
Unprompted review
Reply from Vodafone UK - Haverfordwest
Hi Dianne,
This is a great review for Simon. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.