I came into store a couple of days ago with a few queries relating to both phone and broadband and was so pleasantly greeted by Jack, the store manager. When I explained I was unsure if they’d be ab... See more
Company replied
Location
Switch location78 South Rd, RH16 4LA Haywards Heath, GB
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See what reviewers are saying
Couldn’t have asked for a more helpful assistant with my upgrade today. Thomas in the Haywards Heath store thank you for sorting out a well overdue upgrade!
Company replied
Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of... See more
Company replied
Such a FANTASTIC service. Very polite and could not wish for better help. Would highly reccomend 19 anyone
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Haywards Heath
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
78 South Rd, RH16 4LA, Haywards Heath, United Kingdom
4.8
Excellent
152 reviews
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Friendly welcome
Friendly welcome. Professional, efficient and excellent service. Jessica went the extra mile.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Jonathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service and product knowledge
Gave up with Vodaphone call centre and went into Haywards Heath store. So glad, team in there were amazing. Jess sorted out a device upgrade and two SIM upgrades all for a great deal. Vodaphone's promotions are opaque to say the least but they knew them all. Left very satisfied. Thanks to all.
April 10, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey James,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a a greet day
April 8, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Daniel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Discusting customer service
Follow up review to my last one, having re rang the number advised on here was told they could do nothing. Told to go back to the store. Store told me they could do nothing after telling me 3 times phone was in warranty and that maybe we could trade the phone in for an upgrade the device was less than a year old when it developed faults a fault that meant it was unusable as a phone. This is absolutely disgusting customer service after being a customer for 10 years I should be compensated as I haven't been able to use my phone for 6months not charged £265 I would appreciate if a manager from Vodafone could contact me
March 31, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Luke,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt in haywards got me a new phone and…
Matt in haywards got me a new phone and a cheaper plan. Thanks matt and see you in 2 years in East Grinstead
March 20, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Jane,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My phone was old and got a new phone…
My phone was old and got a new phone and paying less now, had problems with vugs on my old phone too thanks vodafone and Matt for helping me
March 16, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went ti haywards heath ti get new phone…
Went ti haywards heath ti get new phone and package and natter helped me through it and it did cost but my data moved from old phone to new phone, thanks Vodafone and thank you Matt for the service
March 6, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Laney,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt helped me as wasn’t able to get…
Matt helped me as wasn’t able to get messages on my device, he got me all up and running again so thank you Vodafone
March 4, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Graham,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
As always I went to Haywards like I…
As always I went to Haywards like I always do when I'm due to upgrade to see Matthew in Haywards store as he has always looks after me get new phone or if I have any problems, he is so good and that's why I stay with Vodafone. Once again thank you Matthew for all your help and support
March 1, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was very helpful the other day in…
Matt was very helpful the other day in Haywards Heath, Im not very good on my phone at all but these lot are always available to help where they can! Props to the whole team!
February 26, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Eddie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt on Haywards Heath got me a nice…
Matt on Haywards Heath got me a nice new phone and package plan and helped me to get my information moved over. Thanks matt as always great service
March 1, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Glenda,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matt in haywards got me nee phone and…
Matt in haywards got me nee phone and better package and chesper, he also helped me to get my info mkved over. Thanks matt and vodafone
February 17, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew was absolutely fantastic in…
Andrew was absolutely fantastic in sorting out my phone (after a week of me wrestling with technology and failing miserably !!). He was patient and kind and very clever!!. Really appreciate hate the help and guidance and time to resolve my issues. The Team at Haywards Heath are always awesome.
February 15, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Matt helped me as my email wasn’t…
Matt helped me as my email wasn’t working and got me back online again, always happy to help thanks Vodafone and matthew
February 12, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hi Margaret ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Matt —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Got new phone and Matt in Haywards…
Got new phone and Matt in Haywards helped me to move everything over, great service as usual thanks Vodafone and matt
February 10, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Todd,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt helped me to transfer my details…
Matt helped me to transfer my details over from old phone to new phone, even though I have had my phone for 6 months, everything has moved over. Thanks Vodafone and Matt in Haywards
February 7, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Trey found me s great new offer as my…
Trey found me s great new offer as my phone was faulty and helped me get all my information over ti new device, thanks Vodafone and they forvyour help and support
February 2, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Pete,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service & help for Andrew
February 2, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt helped me transfer data on my new…
Matt helped me transfer data on my new phone excellent customer service thanks Matt and Vodafone
January 17, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe in Haywards helped me with my…
Chloe in Haywards helped me with my phone. Thank u
January 17, 2026
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey there,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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