I came into store a couple of days ago with a few queries relating to both phone and broadband and was so pleasantly greeted by Jack, the store manager. When I explained I was unsure if they’d be ab... See more
Company replied
78 South Rd, RH16 4LA Haywards Heath, GB
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I came into store a couple of days ago with a few queries relating to both phone and broadband and was so pleasantly greeted by Jack, the store manager. When I explained I was unsure if they’d be ab... See more
Company replied
Couldn’t have asked for a more helpful assistant with my upgrade today. Thomas in the Haywards Heath store thank you for sorting out a well overdue upgrade!
Company replied
Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of... See more
Company replied
Such a FANTASTIC service. Very polite and could not wish for better help. Would highly reccomend 19 anyone
Company replied
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78 South Rd, RH16 4LA, Haywards Heath, United Kingdom
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The staff in this store have consistently been excellent, I am very grateful for all the help they have given me over the last five years I have lived in this area. Couldn't recommend more!

Reply from Vodafone UK - Haywards Heath
Matt helped me get new phone and moved my data from old phone to new phone. Thanks vodafone and matt in haywards

Reply from Vodafone UK - Haywards Heath
Thank for sorting me out with a new phone and new offer, I got all my data moved over to, thanks Vodafone and the guys in Haywards

Reply from Vodafone UK - Haywards Heath
Matt help me get new phone and transfer data thanks Vodafone and matt

Reply from Vodafone UK - Haywards Heath
Really friendly informative and professional - thank you so much!

Reply from Vodafone UK - Haywards Heath
Andrew was extremely helpful and very pleasant, I came away with a new phone and contract, a very happy customer. Thank you Andrew and Vodaphone.

Reply from Vodafone UK - Haywards Heath
The service at the Vodafone shop in Haywards Heath was absolutely fantastic! I tried to buy a phone, but the Vodafone system was not working properly. Despite this, the team went above and beyond to help me complete the purchase. I especially want to thank Andrew—he stayed almost an hour after the shop had closed just to assist me. His dedication and professionalism were outstanding. Andrew is brilliant, and I truly appreciate his help. Thank you to everyone at the store for such excellent service!

Reply from Vodafone UK - Haywards Heath

Reply from Vodafone UK - Haywards Heath
Matt helped me transfer my data and got me a great deal. Thanks Vodafone and matt

Reply from Vodafone UK - Haywards Heath
Matt helped me get new phone and better deal, thanks vodaand matt

Reply from Vodafone UK - Haywards Heath
Amazing experience in store with Trey who was so helpful and efficient and really gave us fantastic customer service. Much appreciated as we really needed good advice and support. Huge thanks Trey!

Reply from Vodafone UK - Haywards Heath
Staff were all very helpful and friendly, thank you Vodafone!

Reply from Vodafone UK - Haywards Heath
Nicolette helped me get a new phone and tablet deal she was excellent

Reply from Vodafone UK - Haywards Heath
matt was great thank you vodafone!! 🌟🌟

Reply from Vodafone UK - Haywards Heath
Great experience today - thank you Matt for sorting us out - much appreciated!!

Reply from Vodafone UK - Haywards Heath
Incredibly helpful with brilliant customer service. Really friendly gentlemen that went above and beyond to help me! 5 stars!

Reply from Vodafone UK - Haywards Heath
My phone didn't work and went into Vodafone and Matt got it all working again thank you Vodafone and Matt

Reply from Vodafone UK - Haywards Heath
Nikolett, has been the most helpful in changing my plan and advising all my options! She is the most friendly but efficient person

Reply from Vodafone UK - Haywards Heath
The store advisor Nikolette, was honest and transparent about the problem.
UK plc needs more people like her.

Reply from Vodafone UK - Haywards Heath
Matt was great and helped me get new phone and transferred my data over. Thanks Vodafone as always and matt

Reply from Vodafone UK - Haywards Heath
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