Vodafone UK - Haywards Heath Reviews 

152
TrustScore 5 out of 5

4.8

78 South Rd, RH16 4LA Haywards Heath, GB


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Rated 5 out of 5 stars

I came into store a couple of days ago with a few queries relating to both phone and broadband and was so pleasantly greeted by Jack, the store manager. When I explained I was unsure if they’d be ab... See more

Company replied

Rated 5 out of 5 stars

Couldn’t have asked for a more helpful assistant with my upgrade today. Thomas in the Haywards Heath store thank you for sorting out a well overdue upgrade!

Company replied

Rated 3 out of 5 stars

Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of... See more

Company replied

Rated 5 out of 5 stars

Such a FANTASTIC service. Very polite and could not wish for better help. Would highly reccomend 19 anyone

Company replied


Company details


Contact info

  • 78 South Rd, RH16 4LA, Haywards Heath, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

152 reviews

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4.8

All reviews

(152)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff in this store have…

The staff in this store have consistently been excellent, I am very grateful for all the help they have given me over the last five years I have lived in this area. Couldn't recommend more!

January 16, 2026
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Nik,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt helped me get new phone and moved…

Matt helped me get new phone and moved my data from old phone to new phone. Thanks vodafone and matt in haywards

January 10, 2026
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Karen,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank for sorting me out with a new…

Thank for sorting me out with a new phone and new offer, I got all my data moved over to, thanks Vodafone and the guys in Haywards

January 8, 2026
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt help me get new phone and transfer…

Matt help me get new phone and transfer data thanks Vodafone and matt

January 4, 2026
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Anthea,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really friendly informative and…

Really friendly informative and professional - thank you so much!

December 29, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Fleur
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew was extremely helpful and very…

Andrew was extremely helpful and very pleasant, I came away with a new phone and contract, a very happy customer. Thank you Andrew and Vodaphone.

December 29, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hi Jane,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

The service at the Vodafone shop in Haywards Heath was absolutely fantastic! I tried to buy a phone, but the Vodafone system was not working properly. Despite this, the team went above and beyond to help me complete the purchase. I especially want to thank Andrew—he stayed almost an hour after the shop had closed just to assist me. His dedication and professionalism were outstanding. Andrew is brilliant, and I truly appreciate his help. Thank you to everyone at the store for such excellent service!

November 19, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Mydia,

Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt helped me get a better deal

Matt helped me get a better deal

December 22, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Catherine,

Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt helped me transfer my data and got…

Matt helped me transfer my data and got me a great deal. Thanks Vodafone and matt

December 22, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey John ,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt helped me get new phone and better…

Matt helped me get new phone and better deal, thanks vodaand matt

December 17, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service!!

Amazing experience in store with Trey who was so helpful and efficient and really gave us fantastic customer service. Much appreciated as we really needed good advice and support. Huge thanks Trey!

December 8, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Natalie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Visit

Staff were all very helpful and friendly, thank you Vodafone!

December 6, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Max,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nicolette helped me get a new phone and…

Nicolette helped me get a new phone and tablet deal she was excellent

November 27, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey there,

Thanks for the lovely review and fantastic support for Nicolette.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

matt was great thank you vodafone!

matt was great thank you vodafone!! 🌟🌟

November 16, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience today

Great experience today - thank you Matt for sorting us out - much appreciated!!

November 16, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredibly helpful with brilliant…

Incredibly helpful with brilliant customer service. Really friendly gentlemen that went above and beyond to help me! 5 stars!

November 16, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone didn't work and went into…

My phone didn't work and went into Vodafone and Matt got it all working again thank you Vodafone and Matt

November 16, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikolett

Nikolett, has been the most helpful in changing my plan and advising all my options! She is the most friendly but efficient person

November 14, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic and honest store advisor Nikolette

The store advisor Nikolette, was honest and transparent about the problem.
UK plc needs more people like her.

November 6, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was great and helped me get new…

Matt was great and helped me get new phone and transferred my data over. Thanks Vodafone as always and matt

October 25, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hi. We're happy to hear that you had a positive experience! We appreciate you taking the time to share your feedback and are so glad we could help with your new phone. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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