I came into store a couple of days ago with a few queries relating to both phone and broadband and was so pleasantly greeted by Jack, the store manager. When I explained I was unsure if they’d be ab... See more
Company replied
Location
Switch location78 South Rd, RH16 4LA Haywards Heath, GB
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See what reviewers are saying
Couldn’t have asked for a more helpful assistant with my upgrade today. Thomas in the Haywards Heath store thank you for sorting out a well overdue upgrade!
Company replied
Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of... See more
Company replied
Such a FANTASTIC service. Very polite and could not wish for better help. Would highly reccomend 19 anyone
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Haywards Heath
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
78 South Rd, RH16 4LA, Haywards Heath, United Kingdom
4.8
Excellent
152 reviews
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I had problems with my phone and went…
I had problems with my phone and went into Haywards vodafone where Matthew helped me get back on, nothing was to much and wanted to thank vodafone and Haywards Heath great service as always
October 21, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Had no signal and went in to Haywards…
Had no signal and went in to Haywards and got it sorted thank you Vodafone and matt
October 14, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Had problems with device no data,Matt…
Had problems with device no data,Matt helped me get running again. Thanks Vodafone
October 13, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Andrew helped me get a great deal and…
Andrew helped me get a great deal and also did my transfer really happy with the customer service thanks to Vodafone Haywards Heath
October 12, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Niki helped me with getting a new phone…
Niki helped me with getting a new phone and helped set up everything for me, great experience with Vodafone and thank you to the haywards Heath branch
October 1, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Francis,
Thanks for the lovely review and fantastic support for Niki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I visited the store today to close an account
I visited the store today to close an unused account with 4 lines on it. The closure procedure was destined to be very convoluted with a lot of "computer says no" scenarios. However the store manger and assistant manager doggedly worked through all the challenges and completed the task effectively.
The main reason I am closing the Vodafone account is due to these kind of issues. It is near on impossible to make changes to your account or discuss your needs without it being a labyrinth of dead ends trying to achieve the desired destination. They need to up the game of customer service. Have persons on the phone that are readily available, have the authority to see your problem through in one shot, and can be understood on the phone easily in the language of the caller.
September 12, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
We value your feedback, and we appreciate you bringing this to our attention. We're always looking to improve on our journeys and have appreciated your custom.
We're are happy to hear that you received such great support in our store!
Thanks,
Vodafone Social Media Team
Niki and Emily were lovely and really…
Niki and Emily were lovely and really helpful in store, helped me do my transfer and overall great experience thank you ladies and thank you Vodafone
September 11, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great service from the Vodafone team
Visited the Haywards Heath store today with with a tricky problem to solve. The computer said no, but the team in store were brilliant and helped resolve everything. Now one very happy customer. I would highly recommend the team, and Andrew in particular, if you have any mobile or Internet needs.
Thank you Vodafone
September 10, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
All staff members were very friendly…
All staff members were very friendly and supportive through the process of moving my phone number from EE to Vodafone, and activating my broadband service
September 6, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
App not so haywards heath sorted it…
App not so haywards heath sorted it out, thanks Vodafone and matt for sorting it out
September 5, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
We're happy to hear that the app issue is resolved! We appreciate your positive feedback and are so glad everything is sorted out now. Thanks for letting us know.
Thanks,
Vodafone Social Media Team
Matt helped me set up my new phone as I…
Matt helped me set up my new phone as I brought it last week, thank you Vodafone and matt
September 5, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
We're happy to hear that you had a positive experience setting up your new phone. We appreciate you taking the time to share your feedback with us.
Thanks,
Vodafone Social Media Team
The team in store were fantastic!
Matt, Nikolett and Trey all helped us to get exactly what we needed and saved us money in the process!
September 1, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Matt helped me to move my data into new…
Matt helped me to move my data into new phone, thank you Vodafone for get service
August 22, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Had problems trying to connect to the…
Had problems trying to connect to the Vodafone network, went into Vodafone Haywards heath and Matthew help me to get back online again, thank you Vodafone and your service and thank you Matthew
August 12, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily and Niki helped us get a good SIM…
Emily and Niki helped us get a good SIM only deal and a new phone thank you guys and thank you Vodafone
August 8, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Ian,
Thanks for the lovely review and fantastic support for Emily and Niki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service was great
Service was great, excellent recommendation, good knowledge by Nikolett who served me
July 25, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Ian,
Thanks for the lovely review and fantastic support for Nikolett.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
She understood the product and focussed…
She understood the product and focussed on my requirements
August 2, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Nicholas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Advisor Nicolett very helpful
Advisor Nicolett very helpful. Didn’t push but provided several options for us to decide. Felt at ease.
August 1, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Tara,
Thanks for the lovely review and fantastic support for Nicolett.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to fix an issue with my phone
Came in to fix an issue with my phone, Andrew solved the problem straight away! Thank you Vodafone :)
July 30, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hi Daisy,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
I was having problems with my phone and…
I was having problems with my phone and unable to make it receive calls, went into Haywards Vodafone store and the gentleman helped me get back up and running, thank you Vodafone for always being there and thank you Haywards store always great service with a smile
July 30, 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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