Vodafone UK - Haywards Heath Reviews 

152
TrustScore 5 out of 5

4.8

78 South Rd, RH16 4LA Haywards Heath, GB


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Rated 5 out of 5 stars

I came into store a couple of days ago with a few queries relating to both phone and broadband and was so pleasantly greeted by Jack, the store manager. When I explained I was unsure if they’d be ab... See more

Company replied

Rated 5 out of 5 stars

Couldn’t have asked for a more helpful assistant with my upgrade today. Thomas in the Haywards Heath store thank you for sorting out a well overdue upgrade!

Company replied

Rated 3 out of 5 stars

Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of... See more

Company replied

Rated 5 out of 5 stars

Such a FANTASTIC service. Very polite and could not wish for better help. Would highly reccomend 19 anyone

Company replied


Company details


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  • 78 South Rd, RH16 4LA, Haywards Heath, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

152 reviews

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4.8

All reviews

(152)

42,916 reviews in the last 12 months

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Rated 5 out of 5 stars

Nikolett helped us today and was fab

Nikolett helped us today and was fab. She laid everything out clearly and ensured we got the best deal and benefits. Thanks Niki!

July 19, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Jen,

Thanks for the lovely review and fantastic support for Nikolett.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All staff are very professional and…

All staff are very professional and helpful

July 18, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Maria,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikolett helped get me a new phone and…

Nikolett helped get me a new phone and a new number. Big thank you to her and Vodafone great customer service.

July 18, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Robert,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Haywards got me back up and running

Haywards got me back up and running, thank you Vodafone and great service matthew

July 1, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Carlos
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt in Haywards helped me to transfer…

Matt in Haywards helped me to transfer my data after getting new phone, thank you Vodafone for great service and thank you matt

July 1, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Carlos,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for the great service I got…

Thank you for the great service I got in Vodafone Haywards heath, as always got a great deal and service, thank you Vodafone and thank you Matt for all your help

June 4, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a great deal and new phone and good…

Got a great deal and new phone and good airtime plan, thank you vodafone as always and thank you Lydia and matt

June 4, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Paul,

Thanks for the lovely review and fantastic support for Lydia and Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Haywards Vodafone store went to get new…

Haywards Vodafone store went to get new phone and better deal, Matt the manager got me a new phone and a better plan and helped me to move my information over from the old phone to new one, thank you Vodafone and thank you Matt great job

June 4, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Stephen ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Niki did my transfer for me thank you I…

Niki did my transfer for me thank you I had a great experience

June 3, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Paul,

Thanks for the lovely review and fantastic support for Niki.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt got me a new offer and helped me…

Matt got me a new offer and helped me transfer my data from old phone to new one, thank you Vodafone again and matt in Haywards always great service

June 3, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Karen,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikolett helped me do my transfer she…

Nikolett helped me do my transfer she and Vodafone were great

May 29, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Sheila,

Thanks for the lovely review and fantastic support for Nikolett.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Great effort to solve problems

The agent, Nikolett, worked tirelessly to solve the problems with my phone with success

May 28, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Bryan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had dropped my phone and matt in the…

I had dropped my phone and matt in the haywards store couldnt off been more helpful, he backed up my old device for me andvhelped mevget a new phone and transfered the data onto new phone and got me a good offer on my plan so i can use in in europe and usa, thank you si much vodafone and Matthew

May 18, 2025
Unprompted review
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Reply from Vodafone UK - Haywards Heath

Hey Mandi,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to vodafone and matt got me a new…

Went to vodafone and matt got me a new phone and better price and helped me to manage my information from old Samsung phone to new Samsung phone. Thanks vodafone and great service matthew in Haywards

May 12, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Miriam,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I got a new phone and better deal from…

I got a new phone and better deal from matt at Vodafone in Haywards heath and my data moved thanks Vodafone and matt

May 9, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hi Gillian,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a new pand rhe manager named matt…

Got a new pand rhe manager named matt helped me get my new device and helped me move my data over too, Thank you again Vodafone and matt great service as always

May 6, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt help me get new phone and helped…

Matt help me get new phone and helped to move my data over, thank you Vodafone and matt

May 5, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Mark,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Niki helped me get a new phone and…

Niki helped me get a new phone and transfer it, thank you Vodafone and Niki for all your help.

May 5, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Emma,

Thanks for the lovely review and fantastic support for Niki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt helped me get a new phone and…

Matt helped me get a new phone and transferred my data from old device to new device, rhank you Vodafone and matt for your help

May 4, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Louise,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt found me a good offer on new phone…

Matt found me a good offer on new phone and helped to get my data from old to new, thank you Vodafone and Matt

April 26, 2025
Unprompted review
Vodafone UK - Haywards Heath logo

Reply from Vodafone UK - Haywards Heath

Hey Maresa,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

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