Vodafone UK - High Wycombe Reviews 

115
TrustScore 5 out of 5

4.8

12 Union Parade, Eden Shopping Centre, HP11 2BQ High Wycombe, GB


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Rated 5 out of 5 stars

Was in the Vodaphone shop in the Eden Centre High Wycombe today and was seen by Shimal, he resolved my phone issue very quickly and talked me through waht to do to use the fix. After this he was look... See more

Company replied

Rated 5 out of 5 stars

The manager of the store Jamal is outstanding. I am really impressed by how much he went the extra mile to resolve a number of issues I had been left with from terrible service from another store. Wh... See more

Company replied

Rated 5 out of 5 stars

Visited my local High Wycombe branch today and was helped by Jeremiah Patel who was nothing short of phenomenal. He went above and beyond to help me with a pretty difficult situation staying well beyo... See more

Company replied

Rated 5 out of 5 stars

I have been with Vodafone for many years and only reason I stay with them is due to Jamal. I only deal with Jamal for my mobile phone needs who provides an invaluable service. Not only the nicest pers... See more

Company replied


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  • 12 Union Parade, Eden Shopping Centre, HP11 2BQ, High Wycombe, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

115 reviews

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4.8

All reviews

(115)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Chet was helpful in store High Wycombe

Chet was helpful in store High Wycombe. Was having issue with Sim not working and couldn’t access my Vodafone app to check my latest bill. Chet fixed it all for me. Great Service.

March 7, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Silviu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent help from Daniel and Chet

Excellent help from Daniel and Chet . Both extremely patient , great tech knowledge and excellent service . Thanks

March 3, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Gina,

Thanks for the lovely review and fantastic support for Daniel and Chet.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

When in to get a new phone and was served by Gabe which was very helpful in helping me choose the right device. His technology knowledge was impeccable. Will definitely come back when I will need any upgrades in the future.

February 18, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Elena,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into store because I had issues…

I came into store because I had issues with my Tablet. I was served by Daniel. What a lovely young man. He fixed the issue for me and explained how to keep my device healthy. Always great to visit Wycombe store.

March 1, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Jane
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thomas Provided the best service I have…

Thomas Provided the best service I have ever had in Vodafone

February 12, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Thomas,

Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience with Vodafone…

I had a great experience with Vodafone recently. Tudor helped me with a specific query about my billing and contract details, and he was absolutely fantastic. He explained everything clearly, sorted out the issue quickly, and made sure I fully understood my options. Professional, patient, and very friendly — excellent customer service. Thank you, Tudor!

February 9, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into vodafone in eden high wycombe…

Went into vodafone in eden high wycombe on Saturday was highly impressed with service 110% 👏

February 22, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Faiza,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came on Friday to upgrade my…

I came on Friday to upgrade my contract. I wasn't sure if I wanted to stay with Vodafone but the team in Wycombe was brilliant. Daniel and Jamal served me and made sure the new contract fits my needs. Jamal also did the transfer for me. Great service from both. 🙌

February 20, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Alan,

Thanks for the lovely review and fantastic support for Daniel and Jamal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top-Up

Came in for a top-up and staff was very friendly, and made everything simple so I could understand

February 23, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Josh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to the Vodafone shop in Wycombe…

I went to the Vodafone shop in Wycombe as I had issues with my phone. Jamal was brilliant with the service. He even reduced my contract price. Highly recommend visiting.

January 31, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Tudor

Great service by Tudor. He helped get a new sim

January 22, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey there,

Thanks for the lovely review and fantastic support for Tudor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would like to say a very big thank excellent Customer Service…

I would like to say a very big thank you to the staff at Vodaphone Eden Centre hi Wycombe Bucks Jamal who is the manager is always so helpful.
. Nothing is ever too much for him. I received excellent outstanding service from a young man called Daniel,& Thomas.
My Home button on my old mobile had gone Jamal sorted for time being, yet realising I needed to get a new phone Daniel sorted out a new iPhone 16E for me and did his upmost to give me excellent service in every possible way.
Thomas also was very helpful. I just want to say all the staff in Vodaphone high Wycombe Store is amazing .
Also I have been served by young gentleman called Tudor is also very helpful.
I always feel reassured and leave with peace and security all is well with my phone thank you very much, Sheila

January 7, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Sheila,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came to store to upgrade my phone

Came to store to upgrade my phone. Chet was very helpful and got me upgrade for my new and helped with trade in. Great experience and service in High Wycombe!

January 17, 2026
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Katie,

Thanks for the lovely review and fantastic support for Chet.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service
I was served in store by Jamal today. This isn’t the 1st time Jamal has served me and each time I have been extremely happy with the service. Jamal is very knowledgeable and took the time to help me understand everything and got me a great deal. Great member of staff

December 4, 2025
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Jon,
Thanks for the lovely review and fantastic support for Jamal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

very bad network

very bad network, i am using this network from last 2 years but they are very expensive and and management is also not good they told me that we are giving you discount but after that they still detecting too much money from my account.
Next time i will never use this network when my deal will finish.

October 29, 2025
Unprompted review
Vodafone UK - High Wycombe logo

Reply from Vodafone UK - High Wycombe

Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone.

Vodafone Social Media Team

Rated 5 out of 5 stars

thomas was a great sales assistant he…

thomas was a great sales assistant he helped me with an extremely complex technical problem that i had his diverse intellect is unmatched… if you need help thomas is the man to go to

October 1, 2025
Unprompted review
Vodafone UK - High Wycombe logo

Reply from Vodafone UK - High Wycombe

Hey there,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great, personable and professional

I have been purchasing my iPhones from Jamal at Vodafone High Wycombe for around 6 years now. This September is was time to upgrade again and Jamal bent over backwards to secure me the latest iPhone for a very competitive rate. He was knowledgable, professional and he is an asset to the team in High Wycombe. It is because of his attentive and personable service that I return to Vodafone for my upgrades rather then going to other networks who can have more enticing deals.

September 19, 2025
Unprompted review
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Reply from Vodafone UK - High Wycombe

Hey Umar,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by tom

September 24, 2025
Unprompted review
Vodafone UK - High Wycombe logo

Reply from Vodafone UK - High Wycombe

Hey Rose,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jeremiah at High Wycombe went the…

Jeremiah at High Wycombe went the second mile..patiently spent a lot of time getting me set up with a new S25 Galaxy. Excellent service!

September 21, 2025
Unprompted review
Vodafone UK - High Wycombe logo

Reply from Vodafone UK - High Wycombe

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Jamal

Great service from Jamal. Helped me set up home broadband

September 10, 2025
Unprompted review
Vodafone UK - High Wycombe logo

Reply from Vodafone UK - High Wycombe

Hey Iryna,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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