Was in the Vodaphone shop in the Eden Centre High Wycombe today and was seen by Shimal, he resolved my phone issue very quickly and talked me through waht to do to use the fix. After this he was look... See more
Company replied
12 Union Parade, Eden Shopping Centre, HP11 2BQ High Wycombe, GB
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Was in the Vodaphone shop in the Eden Centre High Wycombe today and was seen by Shimal, he resolved my phone issue very quickly and talked me through waht to do to use the fix. After this he was look... See more
Company replied
The manager of the store Jamal is outstanding. I am really impressed by how much he went the extra mile to resolve a number of issues I had been left with from terrible service from another store. Wh... See more
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Visited my local High Wycombe branch today and was helped by Jeremiah Patel who was nothing short of phenomenal. He went above and beyond to help me with a pretty difficult situation staying well beyo... See more
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I have been with Vodafone for many years and only reason I stay with them is due to Jamal. I only deal with Jamal for my mobile phone needs who provides an invaluable service. Not only the nicest pers... See more
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12 Union Parade, Eden Shopping Centre, HP11 2BQ, High Wycombe, United Kingdom
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Chet was helpful in store High Wycombe. Was having issue with Sim not working and couldn’t access my Vodafone app to check my latest bill. Chet fixed it all for me. Great Service.

Reply from Vodafone UK - High Wycombe
Excellent help from Daniel and Chet . Both extremely patient , great tech knowledge and excellent service . Thanks

Reply from Vodafone UK - High Wycombe
When in to get a new phone and was served by Gabe which was very helpful in helping me choose the right device. His technology knowledge was impeccable. Will definitely come back when I will need any upgrades in the future.

Reply from Vodafone UK - High Wycombe
I came into store because I had issues with my Tablet. I was served by Daniel. What a lovely young man. He fixed the issue for me and explained how to keep my device healthy. Always great to visit Wycombe store.

Reply from Vodafone UK - High Wycombe
Thomas Provided the best service I have ever had in Vodafone

Reply from Vodafone UK - High Wycombe
I had a great experience with Vodafone recently. Tudor helped me with a specific query about my billing and contract details, and he was absolutely fantastic. He explained everything clearly, sorted out the issue quickly, and made sure I fully understood my options. Professional, patient, and very friendly — excellent customer service. Thank you, Tudor!

Reply from Vodafone UK - High Wycombe
Went into vodafone in eden high wycombe on Saturday was highly impressed with service 110% 👏

Reply from Vodafone UK - High Wycombe
I came on Friday to upgrade my contract. I wasn't sure if I wanted to stay with Vodafone but the team in Wycombe was brilliant. Daniel and Jamal served me and made sure the new contract fits my needs. Jamal also did the transfer for me. Great service from both. 🙌

Reply from Vodafone UK - High Wycombe
Came in for a top-up and staff was very friendly, and made everything simple so I could understand

Reply from Vodafone UK - High Wycombe
I went to the Vodafone shop in Wycombe as I had issues with my phone. Jamal was brilliant with the service. He even reduced my contract price. Highly recommend visiting.

Reply from Vodafone UK - High Wycombe
Great service by Tudor. He helped get a new sim

Reply from Vodafone UK - High Wycombe
I would like to say a very big thank you to the staff at Vodaphone Eden Centre hi Wycombe Bucks Jamal who is the manager is always so helpful.
. Nothing is ever too much for him. I received excellent outstanding service from a young man called Daniel,& Thomas.
My Home button on my old mobile had gone Jamal sorted for time being, yet realising I needed to get a new phone Daniel sorted out a new iPhone 16E for me and did his upmost to give me excellent service in every possible way.
Thomas also was very helpful. I just want to say all the staff in Vodaphone high Wycombe Store is amazing .
Also I have been served by young gentleman called Tudor is also very helpful.
I always feel reassured and leave with peace and security all is well with my phone thank you very much, Sheila

Reply from Vodafone UK - High Wycombe
Came to store to upgrade my phone. Chet was very helpful and got me upgrade for my new and helped with trade in. Great experience and service in High Wycombe!

Reply from Vodafone UK - High Wycombe
Excellent service
I was served in store by Jamal today. This isn’t the 1st time Jamal has served me and each time I have been extremely happy with the service. Jamal is very knowledgeable and took the time to help me understand everything and got me a great deal. Great member of staff

Reply from Vodafone UK - High Wycombe
very bad network, i am using this network from last 2 years but they are very expensive and and management is also not good they told me that we are giving you discount but after that they still detecting too much money from my account.
Next time i will never use this network when my deal will finish.

Reply from Vodafone UK - High Wycombe
thomas was a great sales assistant he helped me with an extremely complex technical problem that i had his diverse intellect is unmatched… if you need help thomas is the man to go to

Reply from Vodafone UK - High Wycombe
I have been purchasing my iPhones from Jamal at Vodafone High Wycombe for around 6 years now. This September is was time to upgrade again and Jamal bent over backwards to secure me the latest iPhone for a very competitive rate. He was knowledgable, professional and he is an asset to the team in High Wycombe. It is because of his attentive and personable service that I return to Vodafone for my upgrades rather then going to other networks who can have more enticing deals.

Reply from Vodafone UK - High Wycombe
Jeremiah at High Wycombe went the second mile..patiently spent a lot of time getting me set up with a new S25 Galaxy. Excellent service!

Reply from Vodafone UK - High Wycombe
Great service from Jamal. Helped me set up home broadband

Reply from Vodafone UK - High Wycombe
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