This was my first time in the store and although I had a bit of a wait to be served, I realized when it was my turn that this was because the staff spend as much time with each customer as is neede... See more
Company replied
Location
Switch location12 Union Parade, Eden Shopping Centre, HP11 2BQ High Wycombe, GB
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See what reviewers are saying
The manager of the store Jamal is outstanding. I am really impressed by how much he went the extra mile to resolve a number of issues I had been left with from terrible service from another store. Wh... See more
Company replied
Was in the Vodaphone shop in the Eden Centre High Wycombe today and was seen by Shimal, he resolved my phone issue very quickly and talked me through waht to do to use the fix. After this he was look... See more
Company replied
Visited my local High Wycombe branch today and was helped by Jeremiah Patel who was nothing short of phenomenal. He went above and beyond to help me with a pretty difficult situation staying well beyo... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - High Wycombe
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
12 Union Parade, Eden Shopping Centre, HP11 2BQ, High Wycombe, United Kingdom
4.8
Excellent
116 reviews
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This company invites their customers to review, whether positive or negative
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Great service from Jamal
Great service from Jamal. Helped me set up home broadband
September 10, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey Iryna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - High Wycombe
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I had a great experience in the store
August 31, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
We went 3 times to Badafone to be…
We went 3 times to Badafone to be connected to Internet when we travel. It never work only my husband telephone. He pays 2 telephones. The employers only manipulated my móvil. I am in Mexico naw. I can not make any telephone call only my husband. The employer manipulated my telephone. It say I use all the telephone calls when I never make any telephone call. I am fed up of these Bodafone people. We will changue to another better company. Bodafone is Very bad setvice. It's rubish!
July 16, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hello Pilar,
I'm really sorry to hear about the issues with your connection and that our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Great service from Chet
I found the service excellent and Chet very helpful.
July 5, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey Kirsten,
Thanks for the lovely review and fantastic support for Chet.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A very good experience.
Bilaal was very helpful and the whole transaction was very efficient and customer focused. As a long time customer of Vodaphone and a shareholder ( regretfully) it has not always been as smooth, not just in High Wycombe.
June 11, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey Peter,
Thanks for the lovely review and fantastic support for Bilaal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chet was excellent
Chet was excellent. Helped me transfer my information to my new phone
June 7, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hi Dildar.
We're happy to hear that the data transfer to your new phone went smoothly.
Thanks for sharing your positive experience with us,
Vodafone Social Media Team
Vodafone High Wycombe excellent staff
Very helpful and knowledgeable staff. I spoke to Thomas and felt very comfortable with his recommendation. Please keep a physical shop open as it makes all the difference to deal with real live people :)
June 6, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hi Sue, we are pleased to hear about your fantastic recent experience. It's great to hear Thomas was helpful and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Fantastic In-store Customer Experience
Jamal was so helpful in going above and beyond to help me resolve the challenges I had when I lost my own phone and also wanted to replace my daughter’s. He was solutions oriented, knowledgeable and completely customer-focussed in ensuring we left the store with the best possible outcome for our mobile phone needs.
May 28, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience from Chet in store
Great experience from Chet in store. Came to upgrade phone and explained the contract and helped setting up new phone.
May 17, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey Catherine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - High Wycombe
Hey Amin,
Thanks for the lovely review and fantastic support for Jamal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lola was so helpful she took her way…
Lola was so helpful she took her way out of helping me and finding the best deal. I’m so grateful that I was served by her today.
Best vodafone costumer service ever!
April 30, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey Vanesa,
Thanks for the lovely review and fantastic support for Lola. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
thomas was really helpful and i was…
thomas was really helpful and i was happy with his services and the process of getting my new phone no stress at all and i really appreciated his patience
April 26, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey Kristy,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Malik served me today when i went to…
Malik served me today when i went to ask for upgrade option and gave me deal for 6 month half Price and saved me money on my Plan. He wS very helpful
April 24, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey Maria,
Thanks for the lovely review and fantastic support for Malik.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service was fantastic
The service was fantastic, didn't know what phone I wanted, but left with the phone I need, once again great service from local p
March 3, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hi Tony,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - High Wycombe
Hi Bilaal,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Highly recommend Jamal at High Wycombe…
Highly recommend Jamal at High Wycombe - great quick service!
Thank you
February 27, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Just visited Jamal at Vodafone High…
Just visited Jamal at Vodafone High Wycombe who did me a great deal for my family.
Quick and easy process. Thanks!
January 25, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hi Mark,
Thank you for your review, and for sharing the experience with Jamal. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
High Wycombe Vodafone: Bilaal
An experience good enough to write a review.
Bilaal took his time to go over a number of different options with me, gave future proofing advice and would highlight the package I most needed, not trying to upsell me on everything but still letting me know what the other, more and less expensive options there were.
Price ranges were similar between a bunch of places but the service is why I'm now a customer. Thank you for the informative and patient assistance
January 20, 2025
Unprompted review
Reply from Vodafone UK - High Wycombe
Hi Jordan,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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