This was my first time in the store and although I had a bit of a wait to be served, I realized when it was my turn that this was because the staff spend as much time with each customer as is neede... See more
Company replied
Location
Switch location12 Union Parade, Eden Shopping Centre, HP11 2BQ High Wycombe, GB
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See what reviewers are saying
The manager of the store Jamal is outstanding. I am really impressed by how much he went the extra mile to resolve a number of issues I had been left with from terrible service from another store. Wh... See more
Company replied
Was in the Vodaphone shop in the Eden Centre High Wycombe today and was seen by Shimal, he resolved my phone issue very quickly and talked me through waht to do to use the fix. After this he was look... See more
Company replied
Visited my local High Wycombe branch today and was helped by Jeremiah Patel who was nothing short of phenomenal. He went above and beyond to help me with a pretty difficult situation staying well beyo... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - High Wycombe
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
12 Union Parade, Eden Shopping Centre, HP11 2BQ, High Wycombe, United Kingdom
4.8
Excellent
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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What a wonderful experience sorting out…
What a wonderful experience sorting out my new contract & phone. Explained how my new phone works.
July 10, 2023
Unprompted review
Reply from Vodafone UK - High Wycombe
Hi Moreeda,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Chet was very helpful and explanations…
Chet was very helpful and explanations about specific plans
July 9, 2023
Unprompted review
Reply from Vodafone UK - High Wycombe
Hi Yvonne. Thank you for your review for Chet. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chet was super helpful & patient
Chet was super helpful & patient. Couldn’t have asked for better service
June 10, 2023
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey David,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Chet was brilliant today excellent…
Chet was brilliant today excellent service
June 10, 2023
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey Lynda,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Wonderful experience with new phone
Went into the store today to enquire about a new phone and contract and to trade in my old phone. Vanesa Efremova was incredibly helpful and knowledgeable. She really helped to make the whole service as smooth and easy as possible and really went the extra mile. She answered all of my questions, gave me great recommendations and even moved all everything over from my old to new phone so it was completely ready to go. Thank you very much for all of your help
June 3, 2023
Unprompted review
Reply from Vodafone UK - High Wycombe
Hi Gaia. Thank you for your glowing review for Vanesa. It's always lovely to read such amazing feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service was 5*.
The customer service was 5*.
A special shout out to Bilaal, for finding me the right contract that suits my needs.
May 25, 2023
Unprompted review
Reply from Vodafone UK - High Wycombe
Hi. Thank you for your review for Bilaal. It's always lovely to read such great feedback. If you ever need anything, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lola's warm and friendly demeanor.…
Lola's warm and friendly demeanor immediately put me at ease. She greeted me with a genuine smile and made me feel valued as a customer. Her product knowledge was impressive, and she patiently listened to my requirements before offering personalized recommendations tailored to my needs. It was evident that she was well-versed in the latest technology and understood the intricacies of Vodafone's offerings.
May 31, 2023
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey Pranvera,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lola Very Helpful
I was served my a beautiful and helpful lady named Lola she took her time and went through all the best deals with me and helped me save money on my Broadband at home
May 24, 2023
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey Rauf,
Thanks for letting us know what an amazing job Lola did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Staff at High Wycombe Branch were very…
Staff at High Wycombe Branch were very helpful . I had an old samsung and family gifted me New Apple Phone and i had no idea how to use this and staff were patient with me and helped me with my questions
April 4, 2023
Unprompted review
Reply from Vodafone UK - High Wycombe
Hey Mike,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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