I recently went into store to upgrade my phone and get a reduced monthly cost as the online offers were not great. My first visit took 1.5hrs and the staff were really helpful and got my a new phone a... See more
Company replied
Location
Switch location9d Castle Street, LE10 1DA Hinckley, GB
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Staff were very friendly from the start and informative with what purchase was appropiate for me. The made this experience so much easier! Thanks to Aadam and Ricardo for all the help, we will be back... See more
Company replied
My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... See more
Company replied
Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Tha... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hinckley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
9d Castle Street, LE10 1DA, Hinckley, United Kingdom
4.9
Excellent
466 reviews
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Ray made my experience great and got us…
Ray made my experience great and got us a great deal and he explained everything so well
February 4, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Charmaine,
Thanks for the lovely review and fantastic support for Ray.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ray was amazing very professional and…
Ray was amazing very professional and sold me a great phone with a great price he listened well and had great conversation with him
February 3, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Zelda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hinckley
Hey Wayne,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wife’s new pink iPhone
Kieran was very helpful and organised the right plan to suit my wife
January 24, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fab staff
Fab staff, helpful and friendly.
Kieran the store manager was amazing!!
Really great with my autistic son!
January 22, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly staff and helpful ,clear…
Very friendly staff and helpful ,clear explanations
January 21, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were great especially ray he…
Staff were great especially ray he helped me out and was fantastic
January 10, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran was very helpful
Kieran was very helpful. Gave me the initial pricing and information about the phone and contract.
This had changed when I went back into store but I was still happy with the alternative that Cole gave me. Great service.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Kelly,
Thanks for the lovely review and fantastic support for Kieran and Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cole Jones was exceptionally helpful…
Cole Jones was exceptionally helpful and made it an painless experience
January 8, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Kevin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cole was an amazing help and very…
Cole was an amazing help and very friendly and I was very pleased with how he sorted my contract very helpful
January 5, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Susan,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cole at Vodafone was fantastic
Cole at Vodafone was fantastic. He was friendly, helpful, and really took the time to understand what I needed. He went above and beyond to find me a great deal and made the whole process easy and stress-free. Highly recommend asking for Cole if you’re looking for excellent customer service.
January 5, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Siobhan,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cole was a great service today at the…
Cole was a great service today at the Vodafone shop
January 5, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Mary,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The vodafone staff were great
January 3, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Ursula,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone service was beyond exfine…
Vodafone service was beyond exfine service was great the young gentleman are really a pleasure
January 3, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Rowney,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service at Vodafone is beyond…
The service at Vodafone is beyond exceptional ,the way the lads made me feel welcomed was truly an experience, I can't see how anyone could write a bad review about these boys!!!
January 3, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Anne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great communication
Great communication, all broadband aspects explained well. Overall we decided to switch to Vodafone from other services.
January 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Robert,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ray and cole were great amazing duo…
Ray and cole were great amazing duo never dissapoint and have loads of energy they deserve all the great reviews they get
January 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Robert,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hinckley
Hi Velvet,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Cole has been brilliant very helpful
Cole has been brilliant very helpful
Will definitely be coming back
January 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey there 👋
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service by Cole
Excellent service by Cole, talked through everything to give the best value plan.
January 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Matthew,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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