I recently went into store to upgrade my phone and get a reduced monthly cost as the online offers were not great. My first visit took 1.5hrs and the staff were really helpful and got my a new phone a... See more
Company replied
Location
Switch location9d Castle Street, LE10 1DA Hinckley, GB
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Staff were very friendly from the start and informative with what purchase was appropiate for me. The made this experience so much easier! Thanks to Aadam and Ricardo for all the help, we will be back... See more
Company replied
My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... See more
Company replied
Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Tha... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hinckley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
9d Castle Street, LE10 1DA, Hinckley, United Kingdom
4.9
Excellent
466 reviews
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Great lads working in the store
Great lads working in the store , Ray helped me out was quick efficient and very helpful
January 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hinckley
Hey Una,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hinckley Vodafone store.........cracking
Hinckley Vodafone store always willing to help.thoroughly explain the deals. Staff very welcoming
December 30, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Dan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience
workers were very helpful with finding a new phone
December 30, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The phones look cool and the workers…
The phones look cool and the workers are helpful
December 30, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Isaac,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service and advice.
Amazing customer service and advice.
spoke to Ray at the Hinckley store.
very pleased thank you
December 30, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Daniela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff are caring kind and lovely…
The staff are caring kind and lovely best experience ever would 100 percent recommend
December 30, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Tristan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff are warm and welcoming and…
The staff are warm and welcoming and helpful they never seem to disappoint they will help with all your needs
December 30, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Tatum,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service at vodafone was absolutely…
The service at vodafone was absolutely wonderful I've never felt so seen and understood by members of staff before great gents in that store
December 30, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Malcolm,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hinckley
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Unhelpful staff and poor customer service
The staff in the Vodafone shop on Castle Street, Hinckley, this afternoon were not helpful at all, and I left the shop with the distinct feeling that they just couldn't be bothered. I really regret buying a new phone with Vodafone and entering into a 3 year contract with them.
December 15, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Elaine,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.
I suggest you to please reach out our team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
I was served by cole today at the…
I was served by cole today at the Vodafone shop , he was a very helpful polite gentleman
December 10, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Elaine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Ray
Great service from Ray today who sorted my issue out with my phone. Thank you Ray
December 10, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Sally,
Thanks for the lovely review and fantastic support for Ray.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hinckley
Hey Ethan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ray was excellent great young lad very…
Ray was excellent great young lad very respectful and cole was fantastic too both helped out very proffesional highly recommend
December 8, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Sharon,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ray.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ray and Cole made My experience at…
Ray and Cole made My experience at vodafone today very easy well mannered and professional
December 8, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Dolores ,
Thanks for the lovely review and fantastic support for Ray and Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ray was great and very helpful he was…
Ray was great and very helpful he was very patient and helpful and was very nice and polite to me and my wife ,great young lad
December 5, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hi Jeff,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ray—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Cole was of great service at Vodafone…
Cole was of great service at Vodafone very professional and courteous
December 5, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ray made my experience great
Ray made my experience great , stayed with Me for the whole process and explained everything and was very polite , Cole and ray both these lads are young and helpful and easy to be around , never have been this happy only want to be served by Ray and cole
December 5, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Shafiqullah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ray served me at the shop today and the…
Ray served me at the shop today and the customer service was extremely helpful would highly recommend the staff in Vodafone , great gents
December 4, 2025
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Csilla,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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