Nafisa was very friendly and professional. She took the time to find the best options for me and made the whole experience very easy for me and she was able to answer all of my questions that I had so... See more
Company replied
Location
Switch location13 High Street, SG5 1AT Hitchin, GB
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Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... See more
Company replied
Glenn was patient and helpful. Explained everything so I could understand. Thank you
Company replied
Glenn was everything you could want from an advisor, helpful,friendly and sorted out everything we needed to get our new phones and transfer all the information across, well impressed 👍👏
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hitchin
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
13 High Street, SG5 1AT, Hitchin, United Kingdom
4.9
Excellent
217 reviews
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Mutzy was very kind and helpful
Mutzy was very kind and helpful. Thank you very much!!!
April 15, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Sophia,
Thanks for the lovely review and fantastic support for Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into store with my husband and…
I came into store with my husband and we were overdue new phones. We hate the idea of changing. We saw Store Manager Mutzy who was brilliant. She is knowledgeable and patient with us. She recommended us the latest phones and helped us transfer everything from our old one to the new one with no hassle. I am loving my new phone and would highly recommend her services
April 14, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to store had a problem with…
Came in to store had a problem with getting phone calls Glenn sorted me out top guy 5 stars
April 14, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Brian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service, came in and saw Glenn and Jamie, helped solve an issue with my phone, so happy.
April 11, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Muj was very helpful in all aspects
Muj was very helpful in all aspects, from explaining the choices I had to recommendations of the steps.
April 10, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey there,
Thanks for the lovely review and fantastic support for Muj.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Glenn
Served by Glenn
Very helpfull nice to deal wuth.
Thank you Martin.
April 10, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Martin,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hitchin
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Upgrade Visit
Came in today and spoke to laura for a new phone upgrade. She was very kind and patient and talked me through everything she was doing. Very pretty girl!!!
March 31, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sorting E Sim Card
I recently came into the store to sort out my new phone that required an e sim. Jamie, the gentleman who helped was amazing. He made the process quick and easy and was very helpful and patient whilst I navigated sorting the information he needed.
March 28, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Keep the High Street shops open
We are so lucky in Hitchin having a Vodafone shop on out High Street. Modern technology is complicated and we need experts to explain it and guide us through the many stages.
I'd stuck for 8 years with the same phone and same package so changing both was a scary step.
Jamie in my local shop was my lifeline. Not only did he recommend a great deal but he guided me through the costs and paperwork involved, provided his mobile number to arrange a time to install the new phone then got me up and running in spite of numerous hurdles.
Full credit to him for patience and perseverance and full credit to Vodafone for customer service ( very rare these days)
March 26, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Tess,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a great experience at Vodafone Hitchin thanks to Laura
I had a great experience with Vodafone thanks to Laura. She was friendly, patient, and really took the time to understand what I needed from a SIM-only plan.
She explained the options clearly and helped me choose the best plan for my budget without any pressure. The whole process was smooth and stress-free.
Really appreciate your help, Laura—excellent customer service!
March 18, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Gent,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura was very helpful and efficient
Laura was very helpful and efficient. She made sure to help me with every question i had.
March 24, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Boushra,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura and mutzy were very helpful and…
Laura and mutzy were very helpful and knowledgable and made our experience at vodaphone a good one 😊
March 24, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Carla,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
i forgot their names but they was funny…
i forgot their names but they was funny lol ,helped out my millennial mum and sorted the phone out
March 24, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Freya,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a really good experience today at…
Had a really good experience today at Vodafone , laura helped me sort out my sim and explained the different options clearly.
it was very straightforward and quick .
March 24, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Elias,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Laura was very helpful and kind
Laura was very helpful and kind. I love coming into the vodafone store as all the staff are wonderful.
March 24, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Lara,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodafone Hitchin store
Visited Vodafone Hitchin store, Jamie helped me pick the right plan and helped transferred my data for me. Would highly recommend.
March 24, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Pamela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had a fantastic service in store by…
I had a fantastic service in store by Amz and Mutzy. I had issues with my WhatsApp, and they both fixed it instantly. They also saved me on my bills massively. Thank you
March 17, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Irvin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extreme courtesy was appreciated and…
Extreme courtesy was appreciated and also technic assistance very helpful
Thank you nafisa
March 17, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Anthony,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hitchin
Hey Jordan,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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