I came into Vodafone Hitchin store and saw Store Manager Mutzy who is brilliant!!! She is welcoming and always smiley! She provided me a package deal for my new phone and broadband! Highly recommend h... See more
Company replied
13 High Street, SG5 1AT Hitchin, GB
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I came into Vodafone Hitchin store and saw Store Manager Mutzy who is brilliant!!! She is welcoming and always smiley! She provided me a package deal for my new phone and broadband! Highly recommend h... See more
Company replied
Amazing Experience at Vodafone Hitchin! I saw Mutzy. Lovely and friendly! She was welcoming and understood my needs! Thank you
Company replied
Glenn was patient and helpful. Explained everything so I could understand. Thank you
Company replied
Came to hitchin store was greeted by Glenn and Jamie both very helpful i needed a new phone never had one before they helped me out with best options top guys
Company replied
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13 High Street, SG5 1AT, Hitchin, United Kingdom
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Amazing Experience at Vodafone Hitchin! I saw Mutzy. Lovely and friendly! She was welcoming and understood my needs! Thank you

Reply from Vodafone UK - Hitchin
Came to store to upgrade sim only was greeted by Glenn and Mutzy both very helpful
Very happy with service

Reply from Vodafone UK - Hitchin
I came into Vodafone Hitchin, saw Mutzy Store Manager, she is perfect and knowledgeable in what she does.

Reply from Vodafone UK - Hitchin
Excellent service provided by Glenn today many thanks. Look forward to seeing him again.

Reply from Vodafone UK - Hitchin
Akila was very professional, helpful and accommodating for my needs. Helped me from start to finish and would recommend. Brilliant service

Reply from Vodafone UK - Hitchin
I came into Vodafone Hitchin store and saw Store Manager Mutzy who is brilliant!!! She is welcoming and always smiley! She provided me a package deal for my new phone and broadband! Highly recommend her services. Thank you

Reply from Vodafone UK - Hitchin
Great customer service from Mutzy. Very helpful and explained everything easily for me to understand (I'm 87). I upgraded my contract with easy and got a brilliant deal too!

Reply from Vodafone UK - Hitchin
I came to renew and get a new phone, Glenn & Jamie took me through all the possible options very helpful and friendly would recommend to family and friends

Reply from Vodafone UK - Hitchin
Came to hitchin store was greeted by Glenn and Jamie both very helpful i needed a new phone never had one before they helped me out with best options top guys

Reply from Vodafone UK - Hitchin
Glenn was very to helpful when I got my new phone nothing was too much trouble. He was kind patient with any question he was asked.

Reply from Vodafone UK - Hitchin
Glen was so helpful and patient with us when we came to change our phone.
Our thanks to him for helping us.

Reply from Vodafone UK - Hitchin
Came to Hitchin for a new sim plan was helped by Glenn very helpful with options given

Reply from Vodafone UK - Hitchin
Came to Hitchin store Delt with Glenn to get a better deal on my sim only, he was able to offer me a very good deal very helpful

Reply from Vodafone UK - Hitchin
I came to store with watch problem was seen by Glenn he was very helpful and sorted my problem also checked for better deal on sim plan

Reply from Vodafone UK - Hitchin
Muj was very helpfull snd patiant
Would hoghly recommend tbis service from Vodapjone

Reply from Vodafone UK - Hitchin
Came into store and did a new phone plan and Jamie picked the right plan and helped transfer my data to new phone

Reply from Vodafone UK - Hitchin
I came into Vodafone Hitchin as my number was not working. I saw Store Manager Mutzy, who fixed my problem in minutes. She is brilliant and I would Highly recommend her services.

Reply from Vodafone UK - Hitchin
Came to Hitchin store to sort out my sim not working, oh my god Glenn is the king, this guy Rules he is my new hero now recommend this guy to anyone

Reply from Vodafone UK - Hitchin
Excellent service from Glenn, Asst Store Manager. Talked through different phone and plan options to ensure I got what I was looking for. On his excellent advice I got a better deal on both phone and plan than I could have found myself online. Recommend.

Reply from Vodafone UK - Hitchin
Great service by Glenn came in for a sim swap Glenn was able to sort me out bigs savings on my contracts very happy, very friendly and knowledgeable highly recommend

Reply from Vodafone UK - Hitchin
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