Nafisa was very friendly and professional. She took the time to find the best options for me and made the whole experience very easy for me and she was able to answer all of my questions that I had so... See more
Company replied
13 High Street, SG5 1AT Hitchin, GB
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Nafisa was very friendly and professional. She took the time to find the best options for me and made the whole experience very easy for me and she was able to answer all of my questions that I had so... See more
Company replied
Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... See more
Company replied
Glenn was patient and helpful. Explained everything so I could understand. Thank you
Company replied
Glenn was everything you could want from an advisor, helpful,friendly and sorted out everything we needed to get our new phones and transfer all the information across, well impressed 👍👏
Company replied
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13 High Street, SG5 1AT, Hitchin, United Kingdom
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Came to Hitchin for a new sim plan was helped by Glenn very helpful with options given

Reply from Vodafone UK - Hitchin
Came to Hitchin store Delt with Glenn to get a better deal on my sim only, he was able to offer me a very good deal very helpful

Reply from Vodafone UK - Hitchin
I came to store with watch problem was seen by Glenn he was very helpful and sorted my problem also checked for better deal on sim plan

Reply from Vodafone UK - Hitchin
Muj was very helpfull snd patiant
Would hoghly recommend tbis service from Vodapjone

Reply from Vodafone UK - Hitchin
Came into store and did a new phone plan and Jamie picked the right plan and helped transfer my data to new phone

Reply from Vodafone UK - Hitchin
I came into Vodafone Hitchin as my number was not working. I saw Store Manager Mutzy, who fixed my problem in minutes. She is brilliant and I would Highly recommend her services.

Reply from Vodafone UK - Hitchin
Came to Hitchin store to sort out my sim not working, oh my god Glenn is the king, this guy Rules he is my new hero now recommend this guy to anyone

Reply from Vodafone UK - Hitchin
Excellent service from Glenn, Asst Store Manager. Talked through different phone and plan options to ensure I got what I was looking for. On his excellent advice I got a better deal on both phone and plan than I could have found myself online. Recommend.

Reply from Vodafone UK - Hitchin
Great service by Glenn came in for a sim swap Glenn was able to sort me out bigs savings on my contracts very happy, very friendly and knowledgeable highly recommend

Reply from Vodafone UK - Hitchin

Reply from Vodafone UK - Hitchin
Came in for a phone upgrade Glenn is The Man! Forget sliced bread this guy is the best thing 5 stars 🌟

Reply from Vodafone UK - Hitchin
Excellent support from Glenn today, positive, helpful and friendly.. thank you!!

Reply from Vodafone UK - Hitchin
Excellent Service by Jamie and Mutzy. My phone was full of viruses and they sorted me out

Reply from Vodafone UK - Hitchin
Came to hitchin store for an upgrade an greeted by Glenn very helpful got me a good upgrade deal

Reply from Vodafone UK - Hitchin
Glenn, very helpful,friendly service, very knowledgable. Would reccomend to friends and family .

Reply from Vodafone UK - Hitchin
Muj was fantastic and very patient

Reply from Vodafone UK - Hitchin
Excellent service from Mutzi. She was efficient, polite, friendly and professional. She arranged data transfer on two new iPhones without difficulty and without patronising two technophobes . Thoroughly recommend.

Reply from Vodafone UK - Hitchin
Had problems with a sim card. Mutzy was really helpful & nice not making me feel a fool

Reply from Vodafone UK - Hitchin
Came to Hitchin store dealt with Glenn he helped me sort my phone and upgrade top guy 5 stars

Reply from Vodafone UK - Hitchin
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