Nafisa was very friendly and professional. She took the time to find the best options for me and made the whole experience very easy for me and she was able to answer all of my questions that I had so... See more
Company replied
Location
Switch location13 High Street, SG5 1AT Hitchin, GB
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Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... See more
Company replied
Glenn was patient and helpful. Explained everything so I could understand. Thank you
Company replied
Glenn was everything you could want from an advisor, helpful,friendly and sorted out everything we needed to get our new phones and transfer all the information across, well impressed 👍👏
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hitchin
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
13 High Street, SG5 1AT, Hitchin, United Kingdom
4.9
Excellent
217 reviews
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Came in a couple of times to great experience negotiate…
Came in a couple of times to negotiate a new deal.
Was very happy with the whole experience and the young trainee who served me.
Was polite and patient and made the whole seamless.
Well done nafisa
February 9, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Aethelstan,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn was super helpful
Glenn was super helpful, friendly and excellent at his job. Helped myself and my 93 year old mother with changing to a new phone and contract. Cannot thank him or recommend him more. Thank you so much
February 7, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Patsy,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came to hitchin store to renew…
I came to hitchin store to renew contact Glenn gave me a wicked deal 5 star service
February 6, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Dinah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came to Vodafone store got great…
Came to Vodafone store got great service from Glenn
Got a great sim only plan 5 stars all around great service
February 6, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Len,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn
Glenn, helped me upgrade my phone and his service was excellent
February 5, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade with Glenn 5 stars
Came in to upgrade my phone
Saw Glenn he was very helpful and patient while helping me upgrade to an iPhone 16E would recommend staff at Hitchin branch
February 4, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Glen was amazing in the Hitchin shop…
Glen was amazing in the Hitchin shop got my bill down and advised me going forward on what to do with a contract and new phone excellent service
January 23, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Karen,
Thanks for the lovely review and fantastic support for Glen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely friendly staff
Lovely friendly staff, most helpful and knowledgeable .
January 22, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful
Nafisa, Jamie, and Mutsi are always helpful when I need anything. No matter how big or small the issue they get it straightened out every time. Thank you.
January 20, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mutzy and Nafisa have been very helpful…
Mutzy and Nafisa have been very helpful and we appreciate their help.
January 20, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Ken,
Thanks for the lovely review and fantastic support for Mutzy and Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a brilliant service at the…
I had a brilliant service at the Hitchin branch. Mutzy and Nafisa saved me money on my home broadband. No wait time, served me immediately and great laugh
January 20, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Cathy,
Thanks for the lovely review and fantastic support for Mutzy and Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service thank you Jamie
Jamie at Vodafone Hitchin was really helpful sharing the different options for me to upgrade my phone. He even offered to set it up for me. Thank you Jamie.
January 13, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into the Hitchin store and had…
I came into the Hitchin store and had amazing service from Nafisa and Glenn as I bought my new phone and had my data transferred from my old phone. I would highly recommend the store and am very grateful for the excellent service I received.
January 15, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic service
Glenn was really helpful and very informative with helping me upgrade my handset.
January 14, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Phillips,
Thank you so much for your wonderful review and the amazing support you’ve shown for Glenn—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Came in today
Akila was really helpfull when i came into store today!
January 13, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
Thanks for the lovely review and fantastic support for Akila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really happy and pleasant service by…
Really happy and pleasant service by Store Manager Mutzy and Jamie. They helped me with my current phone. Will highly recommend
January 6, 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Donna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful staff
Very friendly and helpful staff. Jamie was superb today. My phone had a failing battery. Jamie helped us with our purchase of a new phone and with the switching over. Excellent communication throughout. Thoroughly recommend Vodafone Hitchin.
December 31, 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Akila and Nafisa were Very helpful and…
Akila and Nafisa were Very helpful and had an in depth customer service. Helped with every request I had and were very sufficient ! Made my upgrade very easy!
Would highly recommend
Thankyou again
Girls
December 31, 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Nathan,
Thanks for the lovely review and fantastic support for Akila and Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Honestly Nafisa was really kind and…
Honestly Nafisa was really kind and helpful
December 30, 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Sara,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into Vodafone Hitchin
I came into Vodafone Hitchin, Nafisa, Akila and Store manager Mutzy were great. They helped me with my new phone upgrade. They explained everything clearly and efficiently. Thank you
December 30, 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Erol
Thanks for the lovely review and fantastic support for Nafisa, Akila and Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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