A warm but professional welcome fromDevraj on entering the store. He then answered all my questions and guided me through the switch process with ease which gave me confidence to join Vodafone .Thank... See more
Company replied
Location
Switch location6 Trinity Parade, High Street, TW3 1HG Hounslow, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had such a genuinely wonderful experience at the Vodafone store in Hounslow today that I felt compelled to share it. From the moment I walked in, I was looked after by the store manager, and... See more
Company replied
I visited hounslow vodafone and I got really good service from Devraj. I was struggling before and was thinking to change the sim with the current plan but Devraj helped me and explained me the new s... See more
Company replied
Everything was explained very well and the whole transaction was smooth. Dealt with by guy called sayed would defiently reccomend friends here for sure help that he spoke punjabi aswell
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hounslow
Written by the company
Contact info
6 Trinity Parade, High Street, TW3 1HG, Hounslow, United Kingdom
4.8
Excellent
100 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Hounslow
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
All questions answered.
A warm but professional welcome fromDevraj on entering the store. He then answered all my questions and guided me through the switch process with ease which gave me confidence to join Vodafone .Thank you Devraj.
May 18, 2026
Unprompted review
Reply from Vodafone UK - Hounslow
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hounslow
Hey Daljeet,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had such a genuinely wonderful…
I had such a genuinely wonderful experience at the Vodafone store in Hounslow today that I felt compelled to share it.
From the moment I walked in, I was looked after by the store manager, and her level of care and professionalism was truly exceptional. She was incredibly knowledgeable, taking the time to explain everything clearly and making sure I fully understood my options without ever feeling rushed or pressured.
What stood out most was her attitude — warm, patient, and genuinely committed to helping. It’s rare to come across customer service that feels this sincere and attentive. She went above and beyond to make sure everything was sorted perfectly, and I left feeling confident and well taken care of.
This is exactly how customer service should be. A big thank you to her for making what could have been a routine visit such a positive experience. Vodafone is lucky to have someone like her representing them.
May 1, 2026
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Parvis,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was great
Michael was great, helpful throughout the whole process, thsnks you so much for the service
April 27, 2026
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Omer,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Perfect service from Agata
Perfect service from Agata , she answered on all my questions, was a pleasure to talk to her.
Highly recommend.
Thank you Agata
April 10, 2026
Unprompted review
Reply from Vodafone UK - Hounslow
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very nice experience
Very nice experience. Customer service is too good.
April 3, 2026
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Pardium,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone hounslow team is amazing.
March 30, 2026
Unprompted review
Reply from Vodafone UK - Hounslow
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Good service
March 30, 2026
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Srinu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good and excellent customer service
Good and excellent customer service
March 11, 2026
Unprompted review
Reply from Vodafone UK - Hounslow
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
March 30, 2026
Unprompted review
Reply from Vodafone UK - Hounslow
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Very nice we went Hounslow store it was…
Very nice we went Hounslow store it was very nice experience staff are very co operative Pretex was dealing with us he is really very nice
November 29, 2025
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Ritu,
I'm sorry for the issues you've faced with us and for the unpleasant experience you've had. I recommend reaching out to our dedicated team on 0333 304 0191 or via live chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Agata she has been very helpful to me…
Agata she has been very helpful to me regarding the upgrade of my sims.she is polite and ensure the first priority to the customer and she is always smiling with good vibes and friendly environment.
Thank You
December 1, 2025
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Mishal,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’m so impressed with the customer service …
I’m so impressed with the customer service I received from Hanuma in Hounslow high street!The representative listened carefully, understood my concern, and handled everything with kindness and professionalism. It’s rare to find such attentive service these days—thank you so much Hanuma!
November 23, 2025
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Miglena ,
Thanks for the lovely review and fantastic support for Hanuma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hanman very friendly and helped me a…
Hanman very friendly and helped me a lot , thank you
November 22, 2025
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Anish,
Thanks for the lovely review and fantastic support for Hanman.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hounslow
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
The staff members are very nice and…
The staff members are very nice and cooperative The service are very good
September 27, 2025
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Sukhveer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mike done very good service for us,he…
Mike done very good service for us,he is very helpful and explained everything clearly 5 🌟 for him definitely recommended.
August 31, 2025
Unprompted review
Reply from Vodafone UK - Hounslow
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service at the Vodafone store…
Excellent service at the Vodafone store today. The staff were friendly, helpful, and made the whole process smooth and easy
August 18, 2025
Unprompted review
Reply from Vodafone UK - Hounslow
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
I met Mr Devraj
I met Mr. Devraj, the store manager, today, and I’m extremely happy with the service he provided.
Thank you for your support.
August 14, 2025
Unprompted review
Reply from Vodafone UK - Hounslow
Hey there,
Thanks for the lovely review and fantastic support for Devraj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.