Amanjot was so attentive, kind and patient. She helped me with my SIM card and had excellent customer service skills. If anyone wants help then I would recommend her for her excellent service. 5/5 tha... See more
Company replied
Location
Switch location227 High Street, TW3 1DH Hounslow, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went to Vodafone Three, to check my bills and I met with Roy. He is a gentleman working with passion to help customers like their own parents. I felt so welcomed being a three customer to Vodafon... See more
Company replied
Great service from Amanjot! She was very helpful and helped me get the best offers and deals on my new phone. Really happy with the experience. Highly recommended!
Company replied
Priyanka helped us with our phone bills. Especially with my grandma who priyanka showed patience and willing to help. Thank you very much and we hope to see her again
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hounslow
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
227 High Street, TW3 1DH, Hounslow, London, United Kingdom
4.7
Excellent
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I came in to do 5 upgrades
I came in to do 5 upgrades. The staff especially Agata and Ravi were awesome.
Nothing was too much trouble and they have saved me money.
Top Grade Staff!!!!
July 13, 2024
Unprompted review
Reply from Vodafone UK - Hounslow
Hi Sarah,
Thank you for your review and great feedback!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great seller Mr Ravi
The salesman Mr.Ravi was very helpful and friendly.Mr Ravi is a professional in his work.
July 9, 2024
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Grazyna, Thanks for your fab feedback, it's great to see 😊
All the best, The Vodafone Social Media Team
Sai was dealing with my contract today…
Sai was dealing with my contract today I found her to be very professional and helpful during the process.
June 9, 2024
Unprompted review
Reply from Vodafone UK - Hounslow
Hi there,
Thank you for your review. It’s great to hear of your positive experience with Sai. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Gagan is a real helpful guy. I had problem with the Vodafone network and he gave me the best solution. Thank you Gagan
Gave many options with my problem. He was patient and always had a smile on his face.
June 8, 2024
Unprompted review
Reply from Vodafone UK - Hounslow
Hi Payal,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Agata was amazing n excellent. Great product knowledge
Agata was amazing n excellent
Great customer service👍
May 21, 2024
Unprompted review
Reply from Vodafone UK - Hounslow
Hi Smatha,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I’m very pleased from the service and…
I’m very pleased from the service and professional Vodafone service from Agatha
April 27, 2024
Unprompted review
Reply from Vodafone UK - Hounslow
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I ported my number very easy and quick
I ported my number very easy and quick
April 17, 2024
Unprompted review
Reply from Vodafone UK - Hounslow
Hi Gurpreet,
It's great to hear you've joined us! Thanks for your review.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Hounslow
Hi Mustafa,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Hounslow
Hi Mati,
Thanks for your 5-star review for our Hounslow store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Good experience with Mr sayeed .
Good experience with Mr sayeed .. I'm happy with deal .. thanks to Mr saeed
February 19, 2024
Unprompted review
Reply from Vodafone UK - Hounslow
Hi Mohd,
Thank you for your review. We're so happy to hear you received 5 star customer service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I went to your shop in Hounslow and…
I went to your shop in Hounslow and they were closing and they still helped to port my number
January 7, 2024
Unprompted review
Reply from Vodafone UK - Hounslow
Hi Harjeet. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
January 6, 2024
Unprompted review
Reply from Vodafone UK - Hounslow
Hi Jan. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hounslow
Hey Hemlata,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I wanted to get phone for my parents…
I wanted to get phone for my parents and it got sorted easily
December 31, 2023
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Cristi,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good customer service is a very…
Good customer service is a very responsible
December 7, 2023
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Ananth,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good network and customer service is…
Good network and customer service is good quick respones
December 7, 2023
Unprompted review
Reply from Vodafone UK - Hounslow
Hey Gangadhar,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The colleaugue in store named Daanish…
The colleaugue in store named Daanish was amazing he helped me willth all the problemsi. Had
November 15, 2023
Unprompted review
Reply from Vodafone UK - Hounslow
Hi Bhagat,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Was easy to do business with it even…
Was easy to do business with it even though I was new to UK
November 15, 2023
Unprompted review
Reply from Vodafone UK - Hounslow
Hi Rahul,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and and easy to talk to…
Very helpful and and easy to talk to and showed me the other deals and discounts
November 15, 2023
Unprompted review
Reply from Vodafone UK - Hounslow
Hi Tye,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ravi, the guy with turban was soo nice. It was very nice experience at Vodafone.
Too good service very good staff
October 16, 2023
Unprompted review
Reply from Vodafone UK - Hounslow
Hi Jatinder,
Thanks for your review for Ravi. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.