Vodafone UK - Hounslow Reviews 

112
TrustScore 4.5 out of 5

4.7

227 High Street, TW3 1DH Hounslow, London, GB


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Rated 5 out of 5 stars

Amanjot was so attentive, kind and patient. She helped me with my SIM card and had excellent customer service skills. If anyone wants help then I would recommend her for her excellent service. 5/5 tha... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone Three, to check my bills and I met with Roy. He is a gentleman working with passion to help customers like their own parents. I felt so welcomed being a three customer to Vodafon... See more

Company replied

Rated 5 out of 5 stars

Great service from Amanjot! She was very helpful and helped me get the best offers and deals on my new phone. Really happy with the experience. Highly recommended!

Company replied

Rated 5 out of 5 stars

Priyanka helped us with our phone bills. Especially with my grandma who priyanka showed patience and willing to help. Thank you very much and we hope to see her again

Company replied


Company details


Contact info

  • 227 High Street, TW3 1DH, Hounslow, London, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

112 reviews

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4.7

All reviews

(112)

41,964 reviews in the last 12 months

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Rated 5 out of 5 stars

i came your Hounslow shop and i was…

i came your Hounslow shop and i was paying too much and the advisor reduced my bill and moved me from SKY to you

October 7, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hey Stanka,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Agatha is professional

Agatha is professional, friendly… absolutely amazing .I don’t want to be served by anyone else . Thanks Agatha for your great job and outstanding customer service.

October 3, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hey Ana,

Thanks for letting us know what an amazing job Agatha did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

September 30, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hey Piotr,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came from Hong Kong and wanted to get…

I came from Hong Kong and wanted to get SIM card and the staff sorted that in few minutes

September 13, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hey Choi,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jaz was exceptional

Jaz was exceptional. Brilliant service. Sorted out my SIM.

August 27, 2023
Unprompted review
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Reply from Vodafone UK - Hounslow

Hey Gray,

Thanks for the lovely review and fantastic support for Jaz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional service by Michael

Very professional service by Michael, explained all the packages slowly and properly. Upsold the best there is in the market and helped with home bread and also. Extremely helpful. Go Vodafone!

August 13, 2023
Unprompted review
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Reply from Vodafone UK - Hounslow

Hi. Thank you for your review for Michael. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service ,thank you

August 7, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Agata,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 4 out of 5 stars

Veery Good customer service

Veery Good customer service. Sanjay gave the best plan to us.

July 28, 2023
Unprompted review
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Reply from Vodafone UK - Hounslow

Hey Rambo,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience in store

July 18, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Doreen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Helped me a lot to choose between the plans. Happy to shop again with vodafone😊

July 18, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Kumar. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service for asad

Amazing customer service for asad , so kind and generous!

Thank you for your time

July 8, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Andreea, It's great to see Asad left such a positive impression on you.
Thanks for your feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic

Fantastic, experienced, very polite and kind members of staff (Asad)

July 7, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Thanks for your lovely feedback for Asad. It's always great to see our team are able to help.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Excelente costumer service.

Excelente costumer service.
Helpful
Thanks

June 15, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Nanda,

This is lovely feedback for our Hounslow store. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Agata from Hounslow is the best…

Agata from Hounslow is the best person that Vodafone has employed with them. Always helpful always smiling and very happy to help. A credit to the store and the company. I have 5 contracts all done by her. She is amazing x

June 13, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hey Zahir,

Thanks for letting us know what an amazing job Agata did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quite helpfull

Served by Asad, really helpfull. Thanks really appreciate.

June 11, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hey Haroon,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

June 11, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hey Artan,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

May 16, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Michal. Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I did an upgrade today and it was very…

I did an upgrade today and it was very easy Aggie was very helpful

May 13, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hey Tacu,

Thanks for the review and for letting us know what a great upgrade experience you had with Aggie!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

One of the best customer service i have…

One of the best customer service i have ever had Michael your a shinning star he made all the proccess very easy his understanding of dealing with cuwtomer beyond imagination. Thank you so much Michael. Looking forware to visit again.

May 3, 2023
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Mn,

Thank you for your review for Michael. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to us through Social Media. You can do this on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK

Thanks again,
Vodafone Social Media team

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