Vodafone UK - Hove Reviews 

148
TrustScore 5 out of 5

4.8

76 George Street, BN3 3YE Hove, GB


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Rated 5 out of 5 stars

Had various issues with SIM cards which Callum sorted out and also reviewed the deals we had agreed to . Callum was very efficient and wish I had gone to Vodafone in George Street in Hove rather than... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone to buy my daughter her first smart phone and I was feeling anxious about the whole thing. Gary, however, was kind and helpful and talked me through the different options until we fo... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Joshua in Hove. Not only helped me get a great new deal but also sorted out a technical issue. Couldn’t ask for a more knowledgeable and polite person to assist.

Company replied

Rated 5 out of 5 stars

Callum was extremely helpful respectful and patient whilst helping me upgrade my phone. Simon also was very supportive with a iCloud issue. Thank you very much!

Company replied


Company details


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  • 76 George Street, BN3 3YE, Hove, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

148 reviews

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4.8

All reviews

(148)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Callum was very helpful helping me…get onto new contract

Callum was very helpful helping me switch to a sim only plan. Last time I switched over provider the number didn't port across and I didn't have a business number for 2 weeks. Callum kept me updated the next day and all went through smoothly. From the moment I walked in the store Callum helped me and his knowledge is next to none!! Thanks again Callum

January 6, 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Clive,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reg at voda phone hove was so helpful and efficient got what I needed so fast as I was also in a rush. Excellent service thank you

Reg at the hove branch was brilliant, friendly efficient and fast would highly recommend.

January 7, 2026
Unprompted review
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Reply from Vodafone UK - Hove

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Masum was brilliant

Masum was brilliant - answered my query and sorted me with a new broadband - a very positive experience

January 7, 2026
Unprompted review
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Reply from Vodafone UK - Hove

Hey Christopher,

Thanks for the lovely review and fantastic support for *AGENT NAME*.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Masum was great at assisting me with upgrading my iPhone and explaining all information very clearly. It was easy and quick. Very happy with assistance and interaction. He was very professional.

January 7, 2026
Unprompted review
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Reply from Vodafone UK - Hove

Hey Isabel,

Thanks for the lovely review and fantastic support for Masum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Garry is an absolute legend that helped…

Garry is an absolute legend that helped us out with a new phone for myself and sorted my dad out with a cheaper phone contract.

January 5, 2026
Unprompted review
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Reply from Vodafone UK - Hove

Hey Isadora,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Garry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience in the Hove branch

Amazing experience in the Hove branch, Hakim was really helpfully and made the store visit easy and quick. A great employee who’s hard working and highly knowledgable!!

January 5, 2026
Unprompted review
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Reply from Vodafone UK - Hove

Hey Louisa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Very personable. Good deal.

January 3, 2026
Unprompted review
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Reply from Vodafone UK - Hove

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The guy his name is callum he good…

The guy his name is callum he good service and really helpful

January 2, 2026
Unprompted review
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Reply from Vodafone UK - Hove

Hey Halkawt,
 
Thanks for the lovely review and fantastic support for callum.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent and compassionate customer…

Excellent and compassionate customer service from branch manager Garry, who helped find me a deal on a mobile broadband dongle to tide me over while waiting for my home wifi contract to be changed over to emergency housing since I was flooded out of my home. Garry was supportive and understanding, explaining my options and adding notes to my account to support my change in circumstances.

December 19, 2025
Unprompted review
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Reply from Vodafone UK - Hove

Hey Alice,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve been having trouble for the last…

I’ve been having trouble for the last four days with my phone number. Just been into store and seen Garry. He couldn’t have been more helpful. Made sure I’ve got a number before I left while he continues to fix the problem. He was calm and explained everything. He was so kind and helpful. Would 100% recommend.

December 15, 2025
Unprompted review
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Reply from Vodafone UK - Hove

Hey Tess,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reg was really helpful with getting a…

Reg was really helpful with getting a replacement sim and plans for phone upgrade. Great customer service.

December 13, 2025
Unprompted review
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Reply from Vodafone UK - Hove

Hey Christa,

Thanks for the lovely review and fantastic support for Reg.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum and Reg were the first two…

Callum and Reg were the first two people at Vodafone to sort out a long-standing issue that I’ve had with Vodafone and I’ve been speaking to customer services on the phone for a total of 42 hours … they were so patient with me … sorted everything thank you reg and callum

December 13, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Lisa,
 
Thanks for the lovely review and fantastic support for Callum and Reg.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best service ever

Best service ever

December 12, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Safar,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reg and Gary were really helpful

Reg and Gary were really helpful, explained everything clearly and professionally! Great branch and great customer service.

December 6, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Claudio,

Thanks for the lovely review and fantastic support for Reg and Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super easy and quick phone upgrade

Super easy and efficient process to upgrade my phone in store. Lovely staff, Dylan listened to my preferences and advised me what phone and airtime plans to get, not making pushy sales but explained all the options really well.

December 5, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Lizzi,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan and Gary

Dylan, the assistant store manager and Gary the store manager of the George street branch could not have been more helpful!! They took time to find me the best deal and to answer any questions I had on the way.

December 2, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Anna,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clear concise information at Hove shop

Clear concise information at Hove shop. Arranged changeover and engineer appointment to install fast fibre. reassuring for a nervous about change customer! Thank you.

October 10, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

New plan explained clearly

New plan explained clearly, Callum was very helpful!

May 31, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Laura,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff were very helpful and helped…

The staff were very helpful and helped me get what I needed

May 10, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

All Good

A smooth click & collect transaction. The staff were polite, professional and more than happy to answer my queries. Would recommend!

May 10, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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