Vodafone UK - Hove Reviews 

148
TrustScore 5 out of 5

4.8

76 George Street, BN3 3YE Hove, GB


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Rated 5 out of 5 stars

Had various issues with SIM cards which Callum sorted out and also reviewed the deals we had agreed to . Callum was very efficient and wish I had gone to Vodafone in George Street in Hove rather than... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone to buy my daughter her first smart phone and I was feeling anxious about the whole thing. Gary, however, was kind and helpful and talked me through the different options until we fo... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Joshua in Hove. Not only helped me get a great new deal but also sorted out a technical issue. Couldn’t ask for a more knowledgeable and polite person to assist.

Company replied

Rated 5 out of 5 stars

Callum was extremely helpful respectful and patient whilst helping me upgrade my phone. Simon also was very supportive with a iCloud issue. Thank you very much!

Company replied


Company details


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  • 76 George Street, BN3 3YE, Hove, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

148 reviews

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4.8

All reviews

(148)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and professional

I went to the vodafone store, masum the employee was very very helpful and proffessional, he helped me when i asked him difficult questions and he was pleasent and explained everything clearly.

May 7, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Olga,

Thanks for the lovely review and fantastic support for Masum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great very helpfull

May 1, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Clive,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum is amazing he helped me through…

Callum is amazing he helped me through a incredibly dragged out upgrade process that was all my fault, he. Was patient and professional all the way through. he deserves all the praise and promotions he can get
Customer service 10 stars
He's the best

April 17, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Harry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gary in Hove Vodafone store was great…

Gary in Hove Vodafone store was great at dealing with my needs and came up with a plan to suit me better than before.

April 19, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Marion,

Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone in hove and was…

Went into Vodafone in hove and was served by Nate. He sorted my phone out in minutes. Thank you so much. Great service

April 12, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Amy.

We're happy to hear that you had a great experience in our store.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nate was very helpful.

March 22, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Francesca,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Masum

Came in looking for a phone+ sim plan was served by masum Mozid and he was such a gentleman and great customer service.

March 22, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hello Safwan,

Thanks for letting us know what an amazing job Mozid did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nate assissted me in every way possible…

Nate assissted me in every way possible and got me a great deal, good guy and very handsome

March 18, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Thanks for the great feedback Ronald, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Masum was amazing and so helpful

Masum was amazing and so helpful. Thank you

March 11, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hello Charmaine,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My day out

Went in store at the Hove branch, spoke to Gary. Easiest interaction with a Vodafhonian I’ve ever had. You guys gotta clone Gary and distribute him throughout the company. If I have to answer another fortnightly call from Vodafone offering me deals that I don’t want, you better hope it’s Gary calling. If it’s not, then I’m gonna scream down the phone in a tone only dogs can hear, but it’ll leave lasting damage. Unless it’s Gary, then I’ll probably upgrade to whatever nonsense is on the cards. He was a class act.

March 10, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hello Laurence,

It's great to hear about the positive experience which you've had with Gary. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to Hove

Went to Hove - George street branch and I was massively helped by Masum with my SIMO upgrade. I would recommend going to shops to get better deals. Thanks a lot for the assistance.

March 8, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nate was a superstar

Nate was a superstar. Made life very easy and explained what I needed to know.

February 28, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service, lovely staff.

Service was fast, helpful and simple. Laid out everything I needed to know very clearly allowing me to set up a contract with ease. Big thanks to the store manager that served me.

February 12, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Jack,

Thank you for your valuable feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was great

Callum was Knowledgeable , helpful and patient

February 18, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Cass,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was informative and patient

Callum was informative and patient whilst I made my decision in store. 10/10 would recommend.

February 15, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Garry was super helpful and went above…

Garry was super helpful and went above and beyond to help our current wifi situation which has been delayed because of Outreach. Very happy with the service given here credit to Garry for really helping us thank you very much!

February 5, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hello, Joe,

It's great to hear about the positive experience which you had with Garry. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nate helped me set up a contract for my…

Nate helped me set up a contract for my partner. Very helpful and friendly

January 30, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Thanks for the great feedback for Nate, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Experience

I had a really excellent experience at Vodafone Hove and Gary was superb help.

January 21, 2025
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Joan,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

I came in unsure on the sim plans available but Garry made it quick and easy to understand. Great service and a great way of explaining things

December 27, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Callum,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nate was really helpful.

Nate was really helpful and spoke to me so I could understand the process. I changed my phone with his help and I’m very happy with the outcome.

December 20, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Tina, thanks for your fab feedback for Nate 😊
All the best, The Vodafone Social Media Team

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