Vodafone UK - Hove Reviews 

149
TrustScore 5 out of 5

4.8

76 George Street, BN3 3YE Hove, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had various issues with SIM cards which Callum sorted out and also reviewed the deals we had agreed to . Callum was very efficient and wish I had gone to Vodafone in George Street in Hove rather than... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone to buy my daughter her first smart phone and I was feeling anxious about the whole thing. Gary, however, was kind and helpful and talked me through the different options until we fo... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Joshua in Hove. Not only helped me get a great new deal but also sorted out a technical issue. Couldn’t ask for a more knowledgeable and polite person to assist.

Company replied

Rated 5 out of 5 stars

Callum was extremely helpful respectful and patient whilst helping me upgrade my phone. Simon also was very supportive with a iCloud issue. Thank you very much!

Company replied


Company details


Contact info

  • 76 George Street, BN3 3YE, Hove, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(149)

42,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Deacon has been absolutely amazing

Deacon has been absolutely amazing - super patient and explained everything I needed to know

November 10, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum in Hove branch was amazing…

Callum in Hove branch was amazing explaining everything so well very patient with my many questions and supportive . I had a positive experience with him as have had ongoing issues with a new contract. Made such a difference to understanding as well.
Thanks Callum

November 1, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hello, Maria,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service by Ben

Amazing service by Ben
In the George st branch hove

October 17, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi there,

Thanks for your review for Ben. This is lovely feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Ben was very helpful and professional

Ben was very helpful and professional. Made everything so easy!!! 100% recommend

October 12, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Itziar,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and clear

October 7, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Lois,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly efficient and helpful

Friendly efficient and helpful

September 27, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey David,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Deacon was extremely helpful

Deacon was extremely helpful, very informative and knowledgeable.
Thanks a lot , I'm happy with my new phone

September 23, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Robert. Thank you for your review for Deacon. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Deacon was great

Deacon was great, made setting up my new broadband connection painless, very friendly. Definitely recommend

September 20, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Marie,

This is lovely feedback for Deacon. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Happy staff at Hove Vodafone

Today was a stressful start as I needed to sort my mother’s internet and phone with her. We went into the hove branch and saw Harry
He was very helpful - he was calm and offered us many solutions to suit my mothers needs and budget - such friendly staff

August 30, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Candles, I'm glad Harry was so helpful today, and sorted everything out without any problems.

Rated 5 out of 5 stars

Helpful and knowledgeable

I went to the Worthing store to get my watch repaired, the gentlemen i dealt with, Ben, was very helpful and knowledgeable.

August 9, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Sara, I'm glad Ben was able to help with your watch repair. If there's anything else we can help with, don't hesitate to get in touch.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great sales and experience in Hove today

I popped in to the Vodafone shop and spoke to Harri to get a new contract and a tablet for my son

August 30, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey, It's great to see Harry was able to sort out your new contract. I hope your son's loving his new tablet 😊
Thanks, The Vodafone Social media Team

Rated 5 out of 5 stars

Despite being very early

Despite being very early, the staff were really helpful and managed to respond my issue

August 30, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Kieran,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was great!

Ben was great, he was really accommodating and helped me greatly! I'll be going back to see him!

July 21, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Benjamin in the above branch was…

Benjamin in the above branch was incredibly helpful and informative

July 12, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Miles,

Thank you for reviewing and sharing this feedback for Benjamin.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 1 out of 5 stars

I've rung up and gone into store about…

I've rung up and gone into store about 10 times, the customer service I have received is SHOCKING! I will be moving provider as soon as I'm able to along with our business account! Whoever the guy working in HOVE store is, you are the most unhelpful person EVER!

June 28, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Shirley, I'm sorry to hear you've had a poor experience with us. If there's anything we can help with, plea pop us a message via Facebook: http://vodafone.uk/2Fpnah2, X: vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was great

Ben was great

June 17, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Linda,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jordan and Aiden had fantastic customer…

Jordan and Aiden had fantastic customer service and were incredibly helpful. I really appreciated their support and would recommend anyone to their store.

April 28, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Benjamin from the branch has been very…

Benjamin from the branch has been very helpful and sorted my problem out! Thank God 👍🏼

March 20, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi there,

Thanks for taking the time to share this 5 star review about your experience with Benjamin!

If you have any issues in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was really helpful

Ben was really helpful! Got me a great deal!

March 13, 2024
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi John,

Thank you for taking the time to review and sharing this feedback for Ben.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look