Vodafone UK - Hove Reviews 

149
TrustScore 5 out of 5

4.8

76 George Street, BN3 3YE Hove, GB


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Rated 5 out of 5 stars

The staff at Hove store provided a professional and friendly approach to their service. Every attempt was made to find the right deal and package for our home broadband and mobile service. Would high... See more

Company replied

Rated 5 out of 5 stars

Had various issues with SIM cards which Callum sorted out and also reviewed the deals we had agreed to . Callum was very efficient and wish I had gone to Vodafone in George Street in Hove rather than... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone to buy my daughter her first smart phone and I was feeling anxious about the whole thing. Gary, however, was kind and helpful and talked me through the different options until we fo... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Joshua in Hove. Not only helped me get a great new deal but also sorted out a technical issue. Couldn’t ask for a more knowledgeable and polite person to assist.

Company replied


Company details


Contact info

  • 76 George Street, BN3 3YE, Hove, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

149 reviews

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4.8

All reviews

(149)

39,680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Matt B was super helpful

Matt B was super helpful, helped with my upgrade in store

July 18, 2023
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Raymond. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

I found Matt really helpful and patient. I felt unhurried and he explained things clearly and in an unpatronusing manner. I left feeling very pleased with the service.

July 14, 2023
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Avril,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was incredibly helpful &…

Matt was incredibly helpful & knowledgeable.
Thanks

July 11, 2023
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Terence,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and helpful staff at Hove store

Mo who served us was very helpful and friendly, explained all our options and found us a good loyalty deal. He made the whole process very easy.

June 19, 2023
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Ann,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really listened and sorted out my…

Really listened and sorted out my problem quickly and efficiently
Thanks Mo & Ellie

June 22, 2023
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Dawn,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly staff and very helpful.

June 22, 2023
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Kirstie,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo has been very friendly and helpful

Mo has been very friendly and helpful
He’s gone the extra mile when it comes to customer service and satisfaction

May 29, 2023
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Wasseem,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

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