Absolutely exceptional service. I'm not very tech savvy and needed a dual SIM setting up and a data bundle. Caitlin P served me. She has a wonderful manner, explained everything clearly and knows the... See more
Company replied
Location
Switch locationUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
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See what reviewers are saying
Came in to the store in st Stephens with what I suspected to be a faulty battery due to it not charging, I spoke to a young man called Dylan who was an absolute delight.I was made to feel very welco... See more
Company replied
All the staff where amazing 👏 couldnt have been more helpful, caitlin B & Hanna have been extremely helpful and would recommend Vodafone for all your mobile and broadband needs
Company replied
Went in to get a new contract and spoke to a gentleman called Shane. I got a good price but decided to get quotes elsewhere first. After visiting some competitors I soon ended up back in Vodafone, not... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hull
Written by the company
Contact info
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, United Kingdom
4.9
Excellent
314 reviews
Asks customers to review
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Nicol sales advisor
I lost my phone while on holiday, came into the store and Nicol sorted everything out. Got me back up and running on my same number with a new phone. Thank you.
March 12, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Garry,
Thanks for the lovely review and fantastic support for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nicol
Nicol was extremely helpful and solved all my issues very professionally. Thank you.
March 9, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey John,
Thanks for the lovely review and fantastic support for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin B was extremely helpful and…
Caitlin B was extremely helpful and went above and beyond to explain in great detail how my contract worked and the different options I had. Purchased an iPhone with the money saved I also purchased an iPad. Fantastic service and attention to detail. Thank you Carole and John
March 7, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Caitlin b was sorting my new phone…
Caitlin b was sorting my new phone amazing service great customer service very professional really nice to talk to went out of her way to get me great deal
March 6, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Steve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Could not be more helpful
Could not be more helpful. Thank you Shane
February 27, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Liz,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was really helpful in finding the…
Dylan was really helpful in finding the best options for the best prices. I even managed to get out of KCOM!!! I didnt know Vodafone could do broadband in hull now
February 27, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Pat,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Top tier service
Honya was amazing and very reassuring, I came in struggling with an issue regarding my contract and she cleared up any worries I had!
February 17, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey C nixy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Phone Upgrade
Went to upgrade my phone, Honya was an absolute gem throughout the entire thing. Couldn’t have been more politer and knowledgable. Thankyou :)
February 28, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Nicole,
Thanks for the lovely review and fantastic support for Honya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Honya was extremely professional and…
Honya was extremely professional and lovely. Thanks for your help. Fabulous shop
February 28, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Dylan provided excellent customer service, he really knew the products we discussed and checked where he was unsure about finer details I enquired about.
He was patient with me changing my mind and asking to look at other options.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shane
Shane - number moved just as you said. Easier than using trust pilot
February 27, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Frank,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience in store
Great experience in store. Answered every question I had and sorted out my account. Thank you shane
February 27, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent
Honya was really helpful when I couldn't access my Google account. I am very grateful.
February 23, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Patricia,
Thanks for the lovely review and fantastic support for Honya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin p is very helpful she done a…
Caitlin p is very helpful she done a good job healping me
February 17, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Maria,
Thanks for the lovely review and fantastic support for Caitlin P.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in oue local shop
Great service in oue local shop (Hull) Jack was very helpful.
February 15, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Tracey,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service from Simon today
Excellent service from Simon today, very friendly and helpful.
February 14, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Paris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
My experience was fantastic Caitlin P…
My experience was fantastic Caitlin P was super helpful with setting everything up definitely worth it
February 11, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful ful thank you very much
Very helpful ful thank you very much to Caitlin p , very kind would definitely recommend her service again.
February 5, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Tammy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Honya and Caitlin b
Honya and Caitlin b , was extremely helpful and gave great customer service, gave the best deals and advice, really happy with my new contracts and existing contracts , wonderful experience really friendly and chatty. Whole experience has been a bargain.
January 31, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Staci,
Thanks for the lovely review and fantastic support for Honya and Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon was super helpful great experience
Simon was super helpful great experience
January 31, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Sam,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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