Absolutely exceptional service. I'm not very tech savvy and needed a dual SIM setting up and a data bundle. Caitlin P served me. She has a wonderful manner, explained everything clearly and knows the... See more
Company replied
Location
Switch locationUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
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See what reviewers are saying
Came in to the store in st Stephens with what I suspected to be a faulty battery due to it not charging, I spoke to a young man called Dylan who was an absolute delight.I was made to feel very welco... See more
Company replied
All the staff where amazing 👏 couldnt have been more helpful, caitlin B & Hanna have been extremely helpful and would recommend Vodafone for all your mobile and broadband needs
Company replied
Went in to get a new contract and spoke to a gentleman called Shane. I got a good price but decided to get quotes elsewhere first. After visiting some competitors I soon ended up back in Vodafone, not... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hull
Written by the company
Contact info
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, United Kingdom
4.9
Excellent
315 reviews
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Bought new phone same as wife
Bought new phone same as wife. Nichol swapped everything across. Kept same number. Always been vodaphone.
November 13, 2025
Unprompted review
Reply from Vodafone UK - Hull
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone should do better loyalty…
Vodafone should do better loyalty discounts but singnsl good and advisor was lovely. Nichol st Stephens.
November 13, 2025
Unprompted review
Reply from Vodafone UK - Hull
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great service
Seen today by Jack who was very friendly and helpful
He sorted transferring all my data to my new phone as had to be done manually due to my previous phone being so old
Great service would recommend
November 2, 2025
Unprompted review
Reply from Vodafone UK - Hull
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great customer service
Visited the shop today Shane was very helpful and patient with me I would recommend this shop
October 30, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hi. We're happy to hear that you had a positive experience! We appreciate your kind words and are so glad that our team could be helpful and patient during your visit. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shaun offered very good service thank…
Shaun offered very good service thank you
October 28, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hi. We appreciate you taking the time to leave us this lovely review. We're so happy to hear that you received such great support! If you still need any help with this or would like us to look into anything further, please come and chat to us over on:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Honya was extremely courteous,patient…
Honya was extremely courteous,patient and helpful.
October 27, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hi. We're happy to hear that you found our team member to be courteous, patient, and helpful. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from the Vodafone…
Fantastic service from the Vodafone worker. Nicol and Shane both went out their ways to save me money on my kids phones. Will definitely be returning and letting everyone know to go to Vodafone in hull St Stephens
October 24, 2025
Unprompted review
Reply from Vodafone UK - Hull
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Had to order the phone because the shop…
Had to order the phone because the shop didnt havent any in stock then come back to move my stuff. Caitlyn and Nichol.
October 24, 2025
Unprompted review
Reply from Vodafone UK - Hull
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I was served by Nicole and she was so…
I was served by Nicole and she was so helpful and so understanding with what I wanted defiantly happy with service
October 24, 2025
Unprompted review
Reply from Vodafone UK - Hull
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Hull
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Nicol transferred my stuff when I…
Nicol transferred my stuff when I bought new phone
October 9, 2025
Unprompted review
Reply from Vodafone UK - Hull
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Nicole swapped my info
October 3, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey John
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Happy to help
Caitlin P who helped me was very helpful, friendly, approachable and knowledgeable. This was at Vodafone St Stephens in Hull. Service with a smile.
October 1, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Honya was so helpful really got me a good deal
Honya was so helpful really got me a good deal, thank you so much ❤️
September 20, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Jasmine,
Thanks for the lovely review and fantastic support for Honya.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
HAD EVERYTHING EXPLAIND CLEARLY SO I…
HAD EVERYTHING EXPLAIND CLEARLY SO I COULD UNDERSTAND AM 75 AND NOT TECH MINDED SO WAS SO GOOD TO HAVE TIME TAKEN TO EXPLAIN IT TO ME THANKS TO JACK VERY RESPECTFUL YOUNG MAN THANKS AGAIN X helen
September 29, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very efficient
Very efficient. Phone arrived already. Thank you Shane.
September 25, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey David,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and professional
Needed a new phone urgently.
Jack patiently took me through all my options and answered my questions with knowledge and professionallism. All set up abd in my way home with a new phone and case within the hour. Job done.
September 26, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Carole,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin P was Very friendly and helpful
September 25, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I went into the store in st Stephen's…
I went into the store in st Stephen's shopping centre in hull, I have been with Vodafone for over 30 years obviously didn't want to change network, (dnt fix what ain't broke) spoke to a lovely girl called 'Cait' she was amazing talked me through it and explained any worries I had
September 10, 2025
Unprompted review
Reply from Vodafone UK - Hull
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Hull
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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