Went into Ipswich shop to discuss SIM only plan and Broadband. We were helped by two members of staff who couldn't be more helpful and pleasant to deal with. Customer service and knowledge were excell... See more
Company replied
25/27 Tavern St, IP1 3AD Ipswich, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Went into Ipswich shop to discuss SIM only plan and Broadband. We were helped by two members of staff who couldn't be more helpful and pleasant to deal with. Customer service and knowledge were excell... See more
Company replied
Superb customer service experience at Ipswich Vodafone Store Tavern St, from Ben and Cali. Went in store to sort a new phone/contract for my Grandad. Ben and Cali, two very friendly, extremely... See more
Company replied
As someone who has no clue your guys had me covered, Robert for helping me pick a phone and plan and Kurt setting my phone up, transferring it all from my very old phone, putting my screen protector... See more
Company replied
We were seen by Kurt who was extremely helpful and patient. I went with my Dad as he was getting lots of pop ups on his mobile and it was stressing him out. But Kurt was very good and even helped get... See more
Company replied
Written by the company
25/27 Tavern St, IP1 3AD, Ipswich, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service, easy to renew mobile contract. Explained clearly, very happy with the service overall.

Reply from Vodafone UK - Ipswich Tavern Street
Great comparisons on deals and phones from both Jai and Ben

Reply from Vodafone UK - Ipswich Tavern Street
Was served by Jay who got me my new phone. He was great and a lovely chap. Hope he enjoys his travels around Asia.

Reply from Vodafone UK - Ipswich Tavern Street
Very helpful friendly service. Thank you, Ben

Reply from Vodafone UK - Ipswich Tavern Street
JAY was really helpful and friendly guy . He has helped me a lot to gain broadband and landline deal. 5 STARS ALL THE WAY !
Ipswich Vodafone

Reply from Vodafone UK - Ipswich Tavern Street
Great service really friendly and helpful

Reply from Vodafone UK - Ipswich Tavern Street
Ben's level of service was above a beyond . I have been a Vodafone customer since 1990. Whilst in ipswich I was running short on charge . I know the stores used to oblige by giving you a charge . I asked Ben said there were not permitted to charge customers mobiles any more . Ben saw my paradicament and charged my phone - thanks Ben

Reply from Vodafone UK - Ipswich Tavern Street

Reply from Vodafone UK - Ipswich Tavern Street
Great friendly staff! Can't fault. Eve and Rob are 5*

Reply from Vodafone UK - Ipswich Tavern Street
I use this store regularly and have excellent customer service. They are patient and very helpful.

Reply from Vodafone UK - Ipswich Tavern Street
Great service, just required a SIM card for my daughter but Ben showed me the cost savings of Broadband as well. I’m now going to switch to Vodafone broadband.
Thanks Ben 👍

Reply from Vodafone UK - Ipswich Tavern Street
Very helpful & knowledgable gentleman. Highly recommend

Reply from Vodafone UK - Ipswich Tavern Street
Rob was quick efficient and polite in helping us set up broadband

Reply from Vodafone UK - Ipswich Tavern Street
I’ve been served by a very nice and respectful staff member named Eveline
Ive been very satisfied with the customer support

Reply from Vodafone UK - Ipswich Tavern Street
I needed a RJ11 converter for my new Vodafone broadband VOIP phone line. Rob quickly understood what I needed, located it and gave it to me... gratis! Merry Xmas! Thank you so much!!

Reply from Vodafone UK - Ipswich Tavern Street
Ben was extremely helpful to guide me through my process as I found it difficult with my other Internet provider.

Reply from Vodafone UK - Ipswich Tavern Street
Eve was great today, when I picked up my new phone! Great service, highly recommend!

Reply from Vodafone UK - Ipswich Tavern Street

Reply from Vodafone UK - Ipswich Tavern Street

Reply from Vodafone UK - Ipswich Tavern Street
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.