Vodafone UK - Ipswich Tavern Street Reviews 

184
TrustScore 5 out of 5

4.9

25/27 Tavern St, IP1 3AD Ipswich, GB


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Rated 5 out of 5 stars

Went into Ipswich shop to discuss SIM only plan and Broadband. We were helped by two members of staff who couldn't be more helpful and pleasant to deal with. Customer service and knowledge were excell... See more

Company replied

Rated 5 out of 5 stars

Superb customer service experience at Ipswich Vodafone Store Tavern St, from Ben and Cali. Went in store to sort a new phone/contract for my Grandad. Ben and Cali, two very friendly, extremely... See more

Company replied

Rated 5 out of 5 stars

As someone who has no clue your guys had me covered, Robert for helping me pick a phone and plan and Kurt setting my phone up, transferring it all from my very old phone, putting my screen protector... See more

Company replied

Rated 5 out of 5 stars

We were seen by Kurt who was extremely helpful and patient. I went with my Dad as he was getting lots of pop ups on his mobile and it was stressing him out. But Kurt was very good and even helped get... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Ipswich Tavern Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 25/27 Tavern St, IP1 3AD, Ipswich, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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4.9

All reviews

(184)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, easy to renew mobile contract. Explained clearly, very happy with the service overall.

April 27, 2025
Unprompted review
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Reply from Vodafone UK - Ipswich Tavern Street

Hey Jake,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great comparisons on deals and phones…

Great comparisons on deals and phones from both Jai and Ben

April 14, 2025
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Joshua,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Jay who got me my new…

Was served by Jay who got me my new phone. He was great and a lovely chap. Hope he enjoys his travels around Asia.

April 12, 2025
Unprompted review
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Reply from Vodafone UK - Ipswich Tavern Street

Hey Lewy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful friendly service

Very helpful friendly service. Thank you, Ben

April 4, 2025
Unprompted review
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Reply from Vodafone UK - Ipswich Tavern Street

Hey Alex,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

JAY was really helpful and friendly guy…

JAY was really helpful and friendly guy . He has helped me a lot to gain broadband and landline deal. 5 STARS ALL THE WAY !
Ipswich Vodafone

February 24, 2025
Unprompted review
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Reply from Vodafone UK - Ipswich Tavern Street

Hi Dogan. Thank you for your review for Jay. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben's level of service was above a…

Ben's level of service was above a beyond . I have been a Vodafone customer since 1990. Whilst in ipswich I was running short on charge . I know the stores used to oblige by giving you a charge . I asked Ben said there were not permitted to charge customers mobiles any more . Ben saw my paradicament and charged my phone - thanks Ben

January 2, 2025
Unprompted review
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Reply from Vodafone UK - Ipswich Tavern Street

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Knowledgable & helpful

January 27, 2025
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Thanks for the five star review, Adrian! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great friendly staff

Great friendly staff! Can't fault. Eve and Rob are 5*

January 25, 2025
Unprompted review
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Reply from Vodafone UK - Ipswich Tavern Street

Hi Joe,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I use this store regularly and have…

I use this store regularly and have excellent customer service. They are patient and very helpful.

January 25, 2025
Unprompted review
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Reply from Vodafone UK - Ipswich Tavern Street

Hi Helen,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, just required a SIM card for my daughter but Ben showed me the cost savings of Broadband as well. I’m now going to switch to Vodafone broadband.

Thanks Ben 👍

January 25, 2025
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hi Peter,

Thank you for your review, and for sharing the experience you had with Ben. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Laura was great!

January 22, 2025
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hi Ross. Thank you for your review for Laura. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful & knowledgable gentleman

Very helpful & knowledgable gentleman. Highly recommend

January 19, 2025
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hello, Jeremy,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good quick service

Rob was quick efficient and polite in helping us set up broadband

January 4, 2025
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice customer service

I’ve been served by a very nice and respectful staff member named Eveline
Ive been very satisfied with the customer support

December 27, 2024
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hi Alice,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Conversion cable needed

I needed a RJ11 converter for my new Vodafone broadband VOIP phone line. Rob quickly understood what I needed, located it and gave it to me... gratis! Merry Xmas! Thank you so much!!

December 16, 2024
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hi Jonathan,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was extremely helpful to guide me…

Ben was extremely helpful to guide me through my process as I found it difficult with my other Internet provider.

December 14, 2024
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eve was great today

Eve was great today, when I picked up my new phone! Great service, highly recommend!

December 10, 2024
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hi Amit,

Thanks for your review and your brilliant feedback for Eve! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Jay

December 9, 2024
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hi Deannah,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was great saved me money

Ben was great saved me money

November 28, 2024
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hi Lindsey,

This is a great review for Ben. Thanks for sharing. If you ever need any further help, then please reach out to us, by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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