Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
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Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
Truely fantastic experience with vodaphone shop irvine mall and as an x buisiness person very much appreciated in today shopping jim shields.the ladys name was heather.
Company replied
Great and good help
Company replied
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more
Company replied
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2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom
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Popped into Irvine store and got some help by Scott to upgrade phone…Friendly helpful and well knowledgable about products and plans.

Reply from Vodafone UK - Irvine
Taylor got me set up with my new phone today. Very happy with the professionalism and knowledge

Reply from Vodafone UK - Irvine
Great service from Mel, helped me get the best deal.

Reply from Vodafone UK - Irvine
Came to store looking for a cable for my camera. I also had an issue with my phone not working with NFC/Google pay. The problems were fixed and under guidance from Andrew, purchased a new handset and got it set up and my data transferred over too! The staff do what they are expected to and are great!

Reply from Vodafone UK - Irvine
Excellent Help from Nathan got told everything i need to know as last phone provider didnt
5 Stars

Reply from Vodafone UK - Irvine
Nathan was great!
Really simple and easy process to upgrade to a new phone.

Reply from Vodafone UK - Irvine
That's Nathan for helping me with he HBB

Reply from Vodafone UK - Irvine
Andrew was very helpful when changing my phone over, thank you

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
2nd visit to the store to speak with andrew regarding help with my phone. Helpful and friendly and sorted me out with a new handset and an ipad too.

Reply from Vodafone UK - Irvine
Taylor was very informative and very quick today with selling me an upgrade and setting up my new phone. Credit to Vodafone

Reply from Vodafone UK - Irvine
Taylor was great today set up my phone for me

Reply from Vodafone UK - Irvine
Melissa was great at helping me to transfer data between phones. Lovely girl 👍🏻

Reply from Vodafone UK - Irvine
Mel was great & very helpful, problem resolved quickly

Reply from Vodafone UK - Irvine
Nathan
Excellent advice
Pleasure to talk to
Very helpful
David me money

Reply from Vodafone UK - Irvine
Andrew was so attentive and made everything so easy for change over. Would recommend 100%

Reply from Vodafone UK - Irvine
Nathan was really helpful when I collected my order

Reply from Vodafone UK - Irvine
Nathan made the process easy and it ddnt take much time

Reply from Vodafone UK - Irvine
Nathan explained options available and gave me the best advice

Reply from Vodafone UK - Irvine
He was very helpful sorting out contracts for my family and self, very knowledgeable

Reply from Vodafone UK - Irvine
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