Vodafone UK - Irvine Reviews 

297
TrustScore 5 out of 5

5.0

2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.

Company replied

Rated 5 out of 5 stars

Truely fantastic experience with vodaphone shop irvine mall and as an x buisiness person very much appreciated in today shopping jim shields.the ladys name was heather.

Company replied

Rated 5 out of 5 stars

Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more

Company replied


Company details


Contact info

  • 2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(297)

42,251 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly helpful and well knowledgable…

Popped into Irvine store and got some help by Scott to upgrade phone…Friendly helpful and well knowledgable about products and plans.

October 24, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor got me set up with my new phone…

Taylor got me set up with my new phone today. Very happy with the professionalism and knowledge

October 23, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Mel

Great service from Mel, helped me get the best deal.

October 17, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi Gloria. Thank you for your review for Mel. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Andrew I can now use my phone for payments

Came to store looking for a cable for my camera. I also had an issue with my phone not working with NFC/Google pay. The problems were fixed and under guidance from Andrew, purchased a new handset and got it set up and my data transferred over too! The staff do what they are expected to and are great!

October 16, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Help from Nathan got told…

Excellent Help from Nathan got told everything i need to know as last phone provider didnt
5 Stars

October 9, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was great!

Nathan was great!
Really simple and easy process to upgrade to a new phone.

October 7, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

That's Nathan for helping me with he HBB

That's Nathan for helping me with he HBB

October 7, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew

Andrew was very helpful when changing my phone over, thank you

October 5, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Jim,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew

Andrew gave an amazing service, thank you!!

October 5, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Lesley-Ann,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew’s a pleasure to deal with

2nd visit to the store to speak with andrew regarding help with my phone. Helpful and friendly and sorted me out with a new handset and an ipad too.

October 3, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor was very informative and very…

Taylor was very informative and very quick today with selling me an upgrade and setting up my new phone. Credit to Vodafone

September 30, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey there,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor was great today set up my phone…

Taylor was great today set up my phone for me

September 29, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Michael,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Melissa was great at helping me to…

Melissa was great at helping me to transfer data between phones. Lovely girl 👍🏻

September 8, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey there,

Thanks for the lovely review and fantastic support for Melissa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mel was great & very helpful

Mel was great & very helpful, problem resolved quickly

September 17, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan

Nathan
Excellent advice
Pleasure to talk to
Very helpful
David me money

September 9, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew was so attentive and made…

Andrew was so attentive and made everything so easy for change over. Would recommend 100%

September 6, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're happy to hear that the changeover was easy for you because of the attentiveness. We appreciate your recommendation and thank you for your feedback!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was really helpful when I…

Nathan was really helpful when I collected my order

September 5, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Thank you for your feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan made the process easy and it…

Nathan made the process easy and it ddnt take much time

September 4, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan explained options available and…

Nathan explained options available and gave me the best advice

September 4, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

He was very helpful sorting out…

He was very helpful sorting out contracts for my family and self, very knowledgeable

September 4, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look