Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
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Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
Truely fantastic experience with vodaphone shop irvine mall and as an x buisiness person very much appreciated in today shopping jim shields.the ladys name was heather.
Company replied
Great and good help
Company replied
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more
Company replied
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2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom
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Reply from Vodafone UK - Irvine
Taylor excellent today thanks for the help

Reply from Vodafone UK - Irvine
Melissa helped me set up my new iPhone & sorted me with a new deal to save me money, great job!

Reply from Vodafone UK - Irvine
Craig (Irvine store) was extremely helpful, pleasant and informative.

Reply from Vodafone UK - Irvine
Alex and scott and keighley have been great in the irvine branch more than helpful and got me a great deal renewing my contract .

Reply from Vodafone UK - Irvine
Kayleigh was very helpful, guided me through everything step by step and saved me money

Reply from Vodafone UK - Irvine
Brilliant service from Taylor today, got me a new phone sorted and I couldn’t be happier

Reply from Vodafone UK - Irvine
Taylor was brilliant today showed me how to work my phone. Will be back

Reply from Vodafone UK - Irvine
Came to Irvine today and met Kayleigh what a girl brilliant laugh made the whole process of getting a new phone so easy.

Reply from Vodafone UK - Irvine
Kayleigh from the Irvine store. What a wonderful young lady. So helpful I can't thank her enough for everything she has done for me. Please do not let her leave she is so wonderful.

Reply from Vodafone UK - Irvine
Came to store to see about swapping broadband from we. Spoke to Andrew who had issues with the system, but he stayed upbeat throughout . Explained everything easily.

Reply from Vodafone UK - Irvine
Nathan was really helpful and great at explaining different packages
Brilliant

Reply from Vodafone UK - Irvine
Helpful friendly and knowledgeable staff great to deal with

Reply from Vodafone UK - Irvine
Taylor was brilliant today, got a new phone sorted quickly for me

Reply from Vodafone UK - Irvine
Scott was brilliant, sorted my broadband for me. Would recommend

Reply from Vodafone UK - Irvine
Customer service was good and Nathan was very helpful .

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Came in with a phone issue i got Kayleigh who was fantastic and her manager Andy was on hand to answer anything Kayleigh didnt know. The pair of them are a credit to vodafone

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Craig and kayleigh were very knowledgeable and helpful. They took their time explaining everything to me.

Reply from Vodafone UK - Irvine
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