Vodafone UK - Irvine Reviews 

297
TrustScore 5 out of 5

5.0

2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB


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Rated 5 out of 5 stars

Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.

Company replied

Rated 5 out of 5 stars

Truely fantastic experience with vodaphone shop irvine mall and as an x buisiness person very much appreciated in today shopping jim shields.the ladys name was heather.

Company replied

Rated 5 out of 5 stars

Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more

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  • 2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

297 reviews

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5.0

All reviews

(297)

42,251 reviews in the last 12 months

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Rated 5 out of 5 stars

Taylor excellent today thanks for the…

Taylor excellent today thanks for the help

September 2, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Melissa helped me set up my new iPhone…

Melissa helped me set up my new iPhone & sorted me with a new deal to save me money, great job!

August 7, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Catherine,

Thanks for the lovely review and fantastic support for Melissa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Craig (Irvine store) was extremely…

Craig (Irvine store) was extremely helpful, pleasant and informative.

August 5, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi Louisa,

Thank you so much for your wonderful review and the amazing support you’ve shown for Craig —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex and scott and keighley have been…

Alex and scott and keighley have been great in the irvine branch more than helpful and got me a great deal renewing my contract .

August 3, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Tracey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kayleigh was very helpful

Kayleigh was very helpful, guided me through everything step by step and saved me money

August 1, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Nicola,

Thanks for the lovely review and fantastic support for Kayleigh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Taylor today

Brilliant service from Taylor today, got me a new phone sorted and I couldn’t be happier

August 1, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Jim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor was brilliant today showed me…

Taylor was brilliant today showed me how to work my phone. Will be back

July 29, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Wiliam,

Thanks for the lovely review and fantastic support for Taylor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came to Irvine today and met Kayleigh…

Came to Irvine today and met Kayleigh what a girl brilliant laugh made the whole process of getting a new phone so easy.

July 25, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Suzanne,

Thanks for the lovely review and fantastic support for Kayleigh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kayleigh from the Irvine store

Kayleigh from the Irvine store. What a wonderful young lady. So helpful I can't thank her enough for everything she has done for me. Please do not let her leave she is so wonderful.

July 8, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Margaret,

Thanks for the lovely review and fantastic support for Kayleigh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew was fantastic…

Came to store to see about swapping broadband from we. Spoke to Andrew who had issues with the system, but he stayed upbeat throughout . Explained everything easily.

July 3, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Eileen,

Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was really helpful and great at…

Nathan was really helpful and great at explaining different packages
Brilliant

July 2, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Sylvia,

Thanks for the lovely review and fantastic support for Nathan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful friendly and knowledgeable…

Helpful friendly and knowledgeable staff great to deal with

July 1, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi Harvey,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor was brilliant today

Taylor was brilliant today, got a new phone sorted quickly for me

June 27, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey there,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was brilliant

Scott was brilliant, sorted my broadband for me. Would recommend

June 24, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. Thank you for taking the time to leave us this amazing feedback. We're also really happy to see you've had some amazing service from Scott.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service

Customer service was good and Nathan was very helpful .

June 6, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi Dorothy, we are pleased to hear about your fantastic recent experience. It's great to hear Nathan was so helpful. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andy

Andy,
The best & most helpful.
10 out of 10

June 4, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in with a phone issue i got…

Came in with a phone issue i got Kayleigh who was fantastic and her manager Andy was on hand to answer anything Kayleigh didnt know. The pair of them are a credit to vodafone

June 4, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Alexander,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Nathan for your help

Thanks Nathan for your help

June 3, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Della,

Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Craig and kayleigh were a fantastic…

Craig and kayleigh were very knowledgeable and helpful. They took their time explaining everything to me.

May 24, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Joseph,

Thanks for the lovely review and fantastic support for Craig and Kayleigh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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