Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
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Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
Truely fantastic experience with vodaphone shop irvine mall and as an x buisiness person very much appreciated in today shopping jim shields.the ladys name was heather.
Company replied
Great and good help
Company replied
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more
Company replied
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2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom
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Got exactly what phone I wanted taylor at irvine vodaphone shop was great and really helpful

Reply from Vodafone UK - Irvine
I would like to so a huge big ty to Chloe at Irvine store as went above and beyond five stars Ty so much 👍👍👍👍👍

Reply from Vodafone UK - Irvine
Came in to the Irvine store today to get a new sim and got Kayleigh who was fantastic such a credit to Vodafone she never disappoints

Reply from Vodafone UK - Irvine
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it was carried out skilfully and professionally and everything seems absolutely in order! A job well done!!

Reply from Vodafone UK - Irvine
Thank you Scott for all your help setting up my new SIM contract.

Reply from Vodafone UK - Irvine
WOULD GIVE THEM MINUS 5 STARS CLAIM BY TRUSTILOT ONE OF THE BEST IS THAT IN A CIRCUS FOR CLOWNS HAVE HAD BROADBAND OVER 3 MONTH NOW HAS ONLY REACHED NEAR TOP OF SPEED RANGE ABOUT 3 TIME THAT WAS AFTER 3 TIMES WHEN OPENREACH CAME OUT TO SORT SPPEED EVEN OPEN REACH SAID VODAFONE WERE THE WORST TO DEAL WITH EVEN MY ROUITER HAS PACKED UP A FEW TIME TRIED TO GET COMPENSATION THATS THE JOKE

Reply from Vodafone UK - Irvine
Taylor was great. transferred all my stuff over brilliant guy

Reply from Vodafone UK - Irvine
Came in for an upgrade and got kayleigh she was very polite and efficient if I could give her 12 stars I would.

Reply from Vodafone UK - Irvine
Came in for an upgrade and got kayleigh. Very friendly and great help

Reply from Vodafone UK - Irvine
Kirsty made the upgrade on my phone quick and easy. Very friendly, informative and thorough at explaining everything.

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Kayleigh made having to purchase a new phone so easy. Such a lovely girl, friendly, patient and a pleasure to have helping you when you don't have a clue about tech. I would recommend Kayleigh if you need help. My new phone and contract suits my budget and no pressure to get a more expensive package. Thank you so much Kayleigh and for sorting out my account log in problems also and helping me transfer all my data which I would have struggled with 😁

Reply from Vodafone UK - Irvine
Taylor was excellent, saved me a lot of money

Reply from Vodafone UK - Irvine
Came in for my upgrade and got Kayleigh she was fantastic and helped me get my trade in sorted for my new phone. Very polite and explained everything very well.

Reply from Vodafone UK - Irvine
Nathan was amazing. Answered all questions I had. I felt that he wanted to help and help he did.
Please send Nathan my thanks.

Reply from Vodafone UK - Irvine
Rachel set my phone up for me a couldn't be happier

Reply from Vodafone UK - Irvine
Very happy with the service from Taylor today, thank you

Reply from Vodafone UK - Irvine
Was planningbon switching to o2 but there was an issue and saw Andy who helped sort me out with a new phone. Thanks very much :)

Reply from Vodafone UK - Irvine
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