Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
Location
Switch location2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
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See what reviewers are saying
Truely fantastic experience with vodaphone shop irvine mall and as an x buisiness person very much appreciated in today shopping jim shields.the ladys name was heather.
Company replied
Great and good help
Company replied
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Irvine
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom
5.0
Excellent
297 reviews
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Andy helped out a great deal
After shopping around and going to o2 and having an issue with my orders, Andy helped get me a new phone for the same price as I was paying for my sim plan
January 5, 2025
Unprompted review
Reply from Vodafone UK - Irvine
Hi Iain,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Kayleigh was a nice helper she was…
Kayleigh was a nice helper she was really helpful and not boring. She was funny and talked to us about video games. 5 star review
January 2, 2025
Unprompted review
Reply from Vodafone UK - Irvine
Hi Yukako
It's lovely to see you had such a positive experience with Kayleigh. This is just what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came in to do an upgrade and Rachel…
Came in to do an upgrade and Rachel helped set every thing up, 5 stars
December 11, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hi Ross,
This is a great review for Rachel. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Chloe
Chloe, saved me quite a bit of money on my monthly contracts …very much appreciated and great job!
December 8, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hi Quintin,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Taylor set up my phone for me
Taylor set up my phone for me, very happy
December 5, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hello, Thomas,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kayleigh was very knowledgeable &…
Kayleigh was very knowledgeable & helpful 😊
December 1, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hi Fiona. Thank you for your review for Kayleigh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant
Advisor and the young man training listened to my needs to work towards the best option for me and not just trying to get a sale.
November 23, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hello, Ruby,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe was fantastic helped me get a new…
Chloe was fantastic helped me get a new phone and log into everything
November 9, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hi Henry,
It's great to hear about your recent experience and feedback for Chloe.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Irvine
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rachel helped me set up my phone and…
Rachel helped me set up my phone and was great
October 30, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hi There,
Thank you for taking the time to leave us a 5 star review and thank you for the amazing feedback about Rachel and how she helped set your phone up.
Thanks,
The Vodafone Social Media Team
Taylor fixed my issue in no time today…
Taylor fixed my issue in no time today he was excellent
October 29, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hello, Amanda,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing experience and made me smile
Amazing experience and made me smile
October 4, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hello, Fraser,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe was very helpful in sourcing a…
Chloe was very helpful in sourcing a new phone for me. Excellent customer care skills, friendly and helpful.
October 4, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hello, Kathryn,
Thanks for letting us know what an amazing job Chloe did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went in to store after the call…
I went in to store after the call centre couldn't fix my issue. Rachel helped quickly and was very friendly. Thank you!
August 13, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hi Kiera,
Thanks for taking your time to leave this review for Rachel.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vodafone Irvine
Dearest Vodafone
Many thanks to the Irvine Shop and especially Kayleigh. I had originally back out of an online deal and I wasn't able to get my up front payment back. Kayleigh at Irvine Vodafone sorted this out for me and got the ball rolling. I still hit a brick wall with customer service, but after a week they confirmed my refund.
So I returned to the shop and Kayleigh to get an upgrade to a Samsung Fold 6. A true professional and excellent customer service experience. Many thanks.
September 23, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hi Jon. Thank you for your review for Kayleigh. Minus your experience prior to visiting the store, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan was a great help
September 22, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hi Pete, thank you for the 5 star review and we are glad Nathan has been able to help you.
Thanks,
The Vodafone Social Media Team
5 stars plus for the helpfulness and…
5 stars plus for the helpfulness and friendliness the staff expressed during a stressful time , really glad should have moved to Vodafone sooner, Thank you Chloe & Andy
September 22, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hi Gillian. Thank you for the 5 start review and we are glad to hear about the great service the team has provided you.
Thanks,
The Vodafone Social Media Team
Nathan was extremely helpful
Nathan was extremely helpful. A very pleasant expert today.
September 22, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hi M Bennett. Thank you for the feedback about Nathan and how helpful he is and you are happy with the service provided.
Thanks,
The Vodafone Social Media Team
Outstanding service from Nathan.
September 22, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hi Robert, It's great to see Nathan left such a great impression on you.
Thanks, The Vodafone Social Media team
Taylor has been exceptionally helpful…
Taylor has been exceptionally helpful and a true credit to the company.
September 21, 2024
Unprompted review
Reply from Vodafone UK - Irvine
Hey Richard,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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