Vodafone UK - Keighley Reviews 

185
TrustScore 5 out of 5

4.9

26 Cooke Lane, BD21 3PF Keighley, GB


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Rated 5 out of 5 stars

Aaqib was very helpful, and helped us with upgrading our broadband. Any questions we had he was able to answer or point us in the right direction. The only downside to visiting a vodafone store is how... See more

Company replied

Rated 5 out of 5 stars

Haris and Ali were brilliant. They took the time to look at my mobile and broadband costs and managed to save me a significant amount by switching to Vodafone. Clear advice, no pressure, and genuinely... See more

Company replied

Rated 5 out of 5 stars

I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was... See more

Company replied

Rated 5 out of 5 stars

Aaqib was very helpful found me the right phone and also helped me transfer all of my data from my old phone to the new one. He also offered to help ne set up my tablet

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Keighley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 26 Cooke Lane, BD21 3PF, Keighley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(185)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Ali at the Keighley was so helpful and…


Ali at the Keighley was so helpful and he sorted me out very quickly and efficiently. My Vodafone app now working. Thank you Ali!

January 14, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Gill,

Thanks for taking your time to leave this review for Ali. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Mason gave a 5star service

Mason gave a 5star service

January 7, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Jane,

Thank you for taking the time to leave us a 5 star review and the great feedback about the team.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone

Leon was very helpful and efficient. All done to our satisfaction.

January 4, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Waj got me a great deal

January 2, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Halima,

Thanks for letting us know what an amazing job Waj did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good

Very good! Good service and very helpful!

December 28, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hello, Arthur,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by leon

December 26, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Nick,

Thank you for taking the time to leave us a 5 star review.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Leon and the team have been very…

Leon and the team have been very helpful.

December 21, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Zoe,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waj worked out a fantastic deal for me…

Waj worked out a fantastic deal for me using my old phone as a trade. I can’t fault his service and he sorted me out such a good deal. 5 stars

December 21, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Sheila, it's great to see Waj was able to to find you a great deal by trading in your old phone. Thanks for your feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Always helpful in store

Always helpful in store, especially Leon

December 20, 2024
Unprompted review
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Reply from Vodafone UK - Keighley

Hi Julie,Thanks for your fab feedback for the team and Leon ☺️
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing staff at keighley voda

Amazing staff at keighley voda. Waj was undestanding and help me a lot

December 18, 2024
Unprompted review
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Reply from Vodafone UK - Keighley

Hi Sonicka. Thank you for your review for Waj and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon’s service was fantastic.

Walked into the store knowing what I wanted and was greeted by a very pleasant Leon.

He sat myself and my son down and went through everything he needed to. Whilst going through all the ‘boring stuff’ he was fantastic with my son, explaining to him that Santa had just been in for an iPhone 16 pro max (Santa has good taste). He then went on to tell my son that Santa had been watching him to see whether he’d been a good boy this year. My son loved it and found him quite amusing, as did I.

Keep up the great service Leon,
Cheers buddy!

November 23, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service by waj got ke a…

Great customer service by waj got ke a good dea

November 18, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Lee,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and professional

Really helpful and professional - Ali

November 18, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Amy,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly staff all very helpful

Very friendly staff all very helpful

November 12, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Sian,

This is a great review. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK


Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service

Great service

October 30, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Nazam,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Knowledgeable staff
Very helpful
Better deal than expected

October 14, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hello, Coney,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ali is honest

Ali is honest, respectful and gives excellent service

October 9, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Thanks for your fab feedback.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Ali was fantastic so helpful and Leon…

Ali was fantastic so helpful and Leon too. Sorted everything out!

October 4, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hello, Jennifer,

Thanks for letting us know what an amazing job Ali and Leon did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service by waj

September 29, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hello, Diane,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ali was really helpful and friendly

Ali was really helpful and friendly. He made the experience very easy and gave some great advice!

September 10, 2024
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Livvy. Thank you for your review for Ali. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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