Aaqib was very helpful, and helped us with upgrading our broadband. Any questions we had he was able to answer or point us in the right direction. The only downside to visiting a vodafone store is how... See more
Company replied
26 Cooke Lane, BD21 3PF Keighley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Aaqib was very helpful, and helped us with upgrading our broadband. Any questions we had he was able to answer or point us in the right direction. The only downside to visiting a vodafone store is how... See more
Company replied
Haris and Ali were brilliant. They took the time to look at my mobile and broadband costs and managed to save me a significant amount by switching to Vodafone. Clear advice, no pressure, and genuinely... See more
Company replied
I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was... See more
Company replied
Aaqib was very helpful found me the right phone and also helped me transfer all of my data from my old phone to the new one. He also offered to help ne set up my tablet
Company replied
Written by the company
26 Cooke Lane, BD21 3PF, Keighley, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ali at the Keighley was so helpful and he sorted me out very quickly and efficiently. My Vodafone app now working. Thank you Ali!

Reply from Vodafone UK - Keighley

Reply from Vodafone UK - Keighley
Leon was very helpful and efficient. All done to our satisfaction.

Reply from Vodafone UK - Keighley

Reply from Vodafone UK - Keighley

Reply from Vodafone UK - Keighley
Leon and the team have been very helpful.

Reply from Vodafone UK - Keighley
Waj worked out a fantastic deal for me using my old phone as a trade. I can’t fault his service and he sorted me out such a good deal. 5 stars

Reply from Vodafone UK - Keighley

Reply from Vodafone UK - Keighley
Amazing staff at keighley voda. Waj was undestanding and help me a lot

Reply from Vodafone UK - Keighley
Walked into the store knowing what I wanted and was greeted by a very pleasant Leon.
He sat myself and my son down and went through everything he needed to. Whilst going through all the ‘boring stuff’ he was fantastic with my son, explaining to him that Santa had just been in for an iPhone 16 pro max (Santa has good taste). He then went on to tell my son that Santa had been watching him to see whether he’d been a good boy this year. My son loved it and found him quite amusing, as did I.
Keep up the great service Leon,
Cheers buddy!

Reply from Vodafone UK - Keighley
Great customer service by waj got ke a good dea

Reply from Vodafone UK - Keighley
Really helpful and professional - Ali

Reply from Vodafone UK - Keighley
Very friendly staff all very helpful

Reply from Vodafone UK - Keighley
Knowledgeable staff
Very helpful
Better deal than expected

Reply from Vodafone UK - Keighley

Reply from Vodafone UK - Keighley
Ali was fantastic so helpful and Leon too. Sorted everything out!

Reply from Vodafone UK - Keighley
Ali was really helpful and friendly. He made the experience very easy and gave some great advice!

Reply from Vodafone UK - Keighley
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.