Vodafone UK - Keighley Reviews 

184
TrustScore 5 out of 5

4.9

26 Cooke Lane, BD21 3PF Keighley, GB


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Rated 5 out of 5 stars

Aaqib was very helpful, and helped us with upgrading our broadband. Any questions we had he was able to answer or point us in the right direction. The only downside to visiting a vodafone store is how... See more

Company replied

Rated 5 out of 5 stars

Haris and Ali were brilliant. They took the time to look at my mobile and broadband costs and managed to save me a significant amount by switching to Vodafone. Clear advice, no pressure, and genuinely... See more

Company replied

Rated 5 out of 5 stars

I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was... See more

Company replied

Rated 5 out of 5 stars

Aaqib was very helpful found me the right phone and also helped me transfer all of my data from my old phone to the new one. He also offered to help ne set up my tablet

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Keighley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 26 Cooke Lane, BD21 3PF, Keighley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

184 reviews

5-star
4-star
3-star
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1-star

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4.9

All reviews

(184)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service in store

Fantastic service in store, i really felt understood what i was looking for and got the right deal for me. Topguy!

April 26, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Joseph,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service.

Great customer service by waj! Got me a good deal

April 26, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Jabir,

Thanks for the lovely review and fantastic support for Waj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by mason today brilliant service…

Served by mason today brilliant service found me a good deal on a new phone

April 26, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Tracey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into Vodafone

Popped into Vodafone, very pleasant experience with Leon, saved money, very helpful and what a charming man

April 11, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey David,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mason was brilliant helped me with all…

Mason was brilliant helped me with all my needed and found me a great deal

April 5, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Fergus,

We really appreciate your wonderful review and the amazing support for Mason.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

give leon a raise

leon’s been brilliant and helpful with switching both phone and broadband, extra mile every time 👍

April 1, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Alex,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I really like the service ali gave me

I really like the service ali gave me. He was very helpful and took his time explain everything. The best service in the world!!!

March 13, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi there,

Thanks for your great review of Ali! It's what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful in store

Really helpful in store. Thanks to Leon

March 11, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hello,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon very helpful in store

Leon very helpful in store, second time in store and he's been brilliant both times

March 11, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hello Rosalind,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’m not technically minded and found it…

I’m not technically minded and found it was very easy, smooth transaction, everything was explained and would recommend!

March 11, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hello Margaret,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waj got me a great deal on a a16

Waj got me a great deal on a a16!
He needs a raise

March 10, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Annette,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service by waj got me a…

Great customer service by waj got me a good deal an saved me money

March 10, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Irvine,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Not pressured into purchasing great…

Not pressured into purchasing great deal found

March 9, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon sorted us out after a mishap…

Leon sorted us out after a mishap online! Would happily come back

March 9, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star service from mason along side Ali

5 star service from mason along side Ali

February 25, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Susannah,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Leon very helpful

Leon very helpful

February 21, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Frank,

Thanks for letting us know what an amazing job Leon did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for waj for providing great…

Thank you for waj for providing great service. 5/5

February 13, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Caroline,

Thanks for taking your time to leave this review for Waj. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Fab service

Fab service, able to sort all my issues out

February 10, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Miss A Barker

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team.

Rated 5 out of 5 stars

Mason was brilliant and sorted me out a…

Mason was brilliant and sorted me out a good deal. Thank you

January 16, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Beth. Thank you for your review for Mason. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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