Vodafone UK - Keighley Reviews 

177
TrustScore 5 out of 5

4.9

26 Cooke Lane, BD21 3PF Keighley, GB


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Rated 5 out of 5 stars

Haris and Ali were brilliant. They took the time to look at my mobile and broadband costs and managed to save me a significant amount by switching to Vodafone. Clear advice, no pressure, and genuinely... See more

Company replied

Rated 5 out of 5 stars

I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was... See more

Company replied

Rated 5 out of 5 stars

Haris and Ali were amazing! Helpful with information and managed to save us on our spending- Friendly demeanour - couldn’t fault the service. Thank you.

Company replied

Rated 5 out of 5 stars

We went to Vodafone to upgrade our broadband from sky had a very good experience from Harris he was very informative and as it was his first week I can say he was professional and very friendly person... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Keighley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 26 Cooke Lane, BD21 3PF, Keighley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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4-star
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1-star

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4.9

All reviews

(177)

41,521 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service from wash and gave us…

Very good service from wash and gave us a really good deal

July 18, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Cristiane,

Thanks for the lovely review and fantastic support for Wash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Haris and Ali were brilliant

Haris and Ali were brilliant. They took the time to look at my mobile and broadband costs and managed to save me a significant amount by switching to Vodafone. Clear advice, no pressure, and genuinely focused on helping me get the best deal. Really impressed with the service.

July 1, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Damien,

Thanks for the lovely review and fantastic support for Haris and Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Haris and Ali were amazing!

Haris and Ali were amazing! Helpful with information and managed to save us on our spending-
Friendly demeanour - couldn’t fault the service.
Thank you.

July 1, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Louise,

Thanks for the lovely review and fantastic support for Haris and Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was got me a chaper deal on my sim

Was got me a chaper deal on my sim, halved my monthly payments.

June 29, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Sylvia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was secede today but haris made service…

Was secede today but haris made service excellent. Took the time with me and is good young man

June 29, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Jayne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from ali

June 29, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Vicky,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We went to Vodafone to upgrade our…

We went to Vodafone to upgrade our broadband from sky had a very good experience from Harris he was very informative and as it was his first week I can say he was professional and very friendly personality. Give 10/10

June 29, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Lisa,

Thanks for the lovely review and fantastic support for Harris.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

phone would not switch on came in waj…

phone would not switch on came in waj sorted me out quick and hassle free service would highly recommend seeing him if you decided to go in!

June 29, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Saskia,

Thanks for the lovely review and fantastic support for Waj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service by way got be a cheaper…

Amazing service by way got be a cheaper deal on my sim

June 29, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Brian

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muhammed did an amazing job with…

Muhammed did an amazing job with upgrading me and my husband

June 25, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Pearl,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exelent service .Harris andAli are…

Exelent service .Harris andAli are amazing.nothing is to much trouble.

June 16, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi Janette, thank you so much for your wonderful review and the amazing support you’ve shown for Harris andAli, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Waj gave me good service and made my…

Waj gave me good service and made my bill much cheaper.

June 13, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Carl,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am absolutely delighted with Ali

I am absolutely delighted with Ali. He was simply just amazing!!!

June 1, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service at keighley

May 26, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service by aaqib

Great customer service by aaqib. He helped me upgrade to the samsung A36. He was very friendly and helpful and transfered my data to the new phone.

May 19, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful

Really helpful, quick and friendly service :)

May 2, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Netty,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

brilliant service

April 7, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Matloob,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaqib Mahmood was friendly and helpful…

Aaqib Mahmood was friendly and helpful and very good customer service. And was very professional. AMAZING!!!

April 7, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Gillian,

Thanks for the lovely review and fantastic support for Aaqib.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaqib was amazing

Aaqib was amazing! He sorted out eveything for me. New handset, payment day explained and kept my same number from voxi. Thank you Aaqib and the rest of the team!

April 4, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Ahmed,

Thanks for the lovely review and fantastic support for Aaqib.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I always get my mobile telephones from…

I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was assisted by a young man named Waj. He was wonderful: he managed to calm me down and reassure me that even if I did not find the telephone Vodafone could supply me with the same number and he also renewed my contract which was about to run out. Thank you.

March 27, 2026
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

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