Haris and Ali were brilliant. They took the time to look at my mobile and broadband costs and managed to save me a significant amount by switching to Vodafone. Clear advice, no pressure, and genuinely... See more
Company replied
Location
Switch location26 Cooke Lane, BD21 3PF Keighley, GB
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See what reviewers are saying
I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was... See more
Company replied
Excellent customer service at this vodafone shop. The staff were welcoming, patient, and very knowledgeable. They listened carefully to what I needed, explained all my options clearly (without any pre... See more
Company replied
Ali the little diamond in the Vodafone store spent forever and a day trying to sort my phone out but it was not meant to be. The customer service was sensational and even though I didn’t get the outco... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Keighley
Written by the company
Contact info
26 Cooke Lane, BD21 3PF, Keighley, United Kingdom
4.9
Excellent
179 reviews
Asks customers to review
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Aaqib was amazing
Aaqib was amazing! He sorted out eveything for me. New handset, payment day explained and kept my same number from voxi. Thank you Aaqib and the rest of the team!
April 4, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey Ahmed,
Thanks for the lovely review and fantastic support for Aaqib.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I always get my mobile telephones from…
I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was assisted by a young man named Waj. He was wonderful: he managed to calm me down and reassure me that even if I did not find the telephone Vodafone could supply me with the same number and he also renewed my contract which was about to run out. Thank you.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Helpful and the team is on the ball and…
Helpful and the team is on the ball and they all are way better than 02!
March 30, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mason is very comfortable to talk to…
Mason is very comfortable to talk to and is not like a robot
March 11, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everything he did was 5 stressed- Mason
March 11, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ali was very supportive
Ali was very supportive as I am not very good with phone . Reset me up and sorted my requirements using plain English to check my understanding . Thank you so much for making it a good experience and would recommend. Regards cd
March 5, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey Dawson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The service I received was great and…
The service I received was great and got an iPhone 17 pro for a really good price
February 24, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by was fast and efficient
Great service by was fast and efficient
February 11, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey Lakshmi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali was amazing and look after me well
February 11, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey Sha,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mason is always so polite and provides…
Mason is always so polite and provides the best possible service
February 4, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hi Josh,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mason—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Keighley
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
When you walk in to a shop and get…
When you walk in to a shop and get greeted straight away,, you know you going to get good service,
Problem sorted out quick and efficiently. Great service guys
January 5, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey Anthony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Best company ever
January 12, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Enjoyqnoe expwrience
Enjoyqnoe expwrience, dealing with knowledgable staff, leon helpful, gave us options
January 6, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey Janette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant polite and…
Absolutely brilliant polite and knowledgeable, Leon brought me into 21st century
January 6, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey Tony,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Leon again
Excellent service from Leon again. Polite, professional, not pushy. Sorted out a great deal on my broadband and a new tablet.
January 2, 2026
Unprompted review
Reply from Vodafone UK - Keighley
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service!!!
Excellent customer service at this vodafone shop. The staff were welcoming, patient, and very knowledgeable. They listened carefully to what I needed, explained all my options clearly (without any pressure), and made sure everything was set up properly before I left. The whole process was quick, professional, and genuinely stress-free. I also really appreciated the friendly attitude from Ali. I highly recommend!
December 17, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Sidrah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fab service like always from mr Leon
Fab service like always from mr Leon
December 8, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Kim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon was excellent
Leon was excellent! Happy with all the information he explained to me. Got a great package deal with some good discounts!
December 5, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Ella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I recently had the pleasure of working…
I recently had the pleasure of working with Ali at the Keighley Store , and I can't express enough how outstanding my experience was! From the moment I walked in, he greeted me with a warm smile and made me feel welcome. He took the time to understand my needs and provided me with knowledgeable insights about the various mobile options available.
What impressed me the most was his patience and willingness to answer all my questions, no matter how trivial they might have seemed. He demonstrated incredible expertise about the latest technologies and tailored his recommendations to fit my lifestyle perfectly.
Thanks to his exceptional service, I walked out with a new phone that I absolutely love! It’s evident that Ali genuinely cares about his customers and goes above and beyond to ensure their satisfaction. I highly recommend visiting him for any mobile needs—he truly embodies great customer service!
December 5, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Graham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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