Vodafone UK - Keighley Reviews 

179
TrustScore 5 out of 5

4.9

26 Cooke Lane, BD21 3PF Keighley, GB


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Rated 5 out of 5 stars

Haris and Ali were brilliant. They took the time to look at my mobile and broadband costs and managed to save me a significant amount by switching to Vodafone. Clear advice, no pressure, and genuinely... See more

Company replied

Rated 5 out of 5 stars

I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service at this vodafone shop. The staff were welcoming, patient, and very knowledgeable. They listened carefully to what I needed, explained all my options clearly (without any pre... See more

Company replied

Rated 5 out of 5 stars

Ali the little diamond in the Vodafone store spent forever and a day trying to sort my phone out but it was not meant to be. The customer service was sensational and even though I didn’t get the outco... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Keighley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 26 Cooke Lane, BD21 3PF, Keighley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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1-star

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4.9

All reviews

(179)

42,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ali and Leon were fab very patient and…

Ali and Leon were fab very patient and worked out for the best deal they could for me and my daughter

November 8, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi. We're happy to hear that they were patient and secured a great deal for you and your daughter. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

amazing service by leon and ali

amazing service by leon and ali. very helpful with finding the deal we wanted.

November 8, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi. We're happy to hear that you received amazing service and found the deal you wanted. Thanks for the lovely review and fantastic support for our team. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly staff,and very…

Very friendly staff,and very knowledgeable.
A pleasure to do business with.
5 *

November 8, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi. We're happy to hear that you found our staff friendly and knowledgeable! It's a pleasure for us to provide a great experience. Thanks for the review! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

leon was very helpful

leon was very helpful

November 8, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi. We're happy to hear that you found our team member helpful. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was a great guy

Leon was a great guy, with a great sense of humour and really helpful. Would highly recommend visiting Vodafone Keighley

November 8, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi. We're happy to hear that you had such a positive experience. We appreciate your high recommendation and are so glad that you found our team member helpful and humorous! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very efficient

Very efficient, understanding and knowledgeable. Would recommend as I normally hate swapping phones, shout it to Leon

November 5, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ali and Mason were very helpful

Ali and Mason were very helpful, clear and not pushy. All questions answers positively and new supplier / network was completed efficiently and quickly.

November 5, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with the service from the…

Happy with the service from the Keighley store

October 15, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great job

Great job, didn't get offered a pint but other than that, lovely

October 15, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sheik has been very help and found me a…

Sheik has been very help and found me a very good deal

October 6, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Joan,

Thanks for the lovely review and fantastic support for Sheik.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and informative member of…

Very helpful and informative member of staff (Mason)

September 6, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mason the Amazing

Sat in front of Mason who has been amazing and quickly sorted everything out for me.

September 2, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was very helpful and great to talk…

Leon was very helpful and great to talk too, He’s very friendly and Relatable he was a great help!

September 1, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

fantastic service with a cuppa

fantastic service with a cuppa! ali

September 1, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fab service from Ali

August 20, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Rebecca,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was amazing

Leon was amazing, he sorted my new phone contract with efficiency and professionalism. Thank you very much Vodafone Keighley.

August 6, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was fantastic in his friendliness…

Leon was fantastic in his friendliness and thorough approach to helping me get the best deal. Very satisfied customer and would return to Vodafone happily because of his service.

August 1, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Lawrance,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon is an awesome colleague and…

Leon is an awesome colleague and deserves a raise!! So friendly and accommodating, awesome help

August 1, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Harriet,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was friendly and nice

Leon was friendly and nice

July 28, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Inita,

Thank you for the positive review and the great support you’ve given to Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had brilliant service from Leon and…

Had brilliant service from Leon and Ali, even had a laugh, everything sorted for us

July 12, 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Patricia,

Thanks for the lovely review and fantastic support for Leon and Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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