Aaqib was very helpful, and helped us with upgrading our broadband. Any questions we had he was able to answer or point us in the right direction. The only downside to visiting a vodafone store is how... See more
Company replied
Location
Switch location26 Cooke Lane, BD21 3PF Keighley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Haris and Ali were brilliant. They took the time to look at my mobile and broadband costs and managed to save me a significant amount by switching to Vodafone. Clear advice, no pressure, and genuinely... See more
Company replied
I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was... See more
Company replied
Aaqib was very helpful found me the right phone and also helped me transfer all of my data from my old phone to the new one. He also offered to help ne set up my tablet
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Keighley
Written by the company
Contact info
26 Cooke Lane, BD21 3PF, Keighley, United Kingdom
4.9
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Leon was amazing
Leon was amazing, he sorted my new phone contract with efficiency and professionalism. Thank you very much Vodafone Keighley.
August 6, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon was fantastic in his friendliness…
Leon was fantastic in his friendliness and thorough approach to helping me get the best deal. Very satisfied customer and would return to Vodafone happily because of his service.
August 1, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Lawrance,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon is an awesome colleague and…
Leon is an awesome colleague and deserves a raise!! So friendly and accommodating, awesome help
August 1, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Harriet,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Keighley
Hey Inita,
Thank you for the positive review and the great support you’ve given to Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had brilliant service from Leon and…
Had brilliant service from Leon and Ali, even had a laugh, everything sorted for us
July 12, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Patricia,
Thanks for the lovely review and fantastic support for Leon and Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly staff
Very friendly staff, went above and beyond. Would definitely recommend!
July 5, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Melissa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service from Leon
Amazing service from Leon. Thank you so very much for your help with my 89 year old mums birthday present. I really appreciate all your hard work..🙏❤️🌈
July 2, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Daniela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mason was amazing!
July 1, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Audrey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Keighley
Hey Claire,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The manager Mohammed has been…
The manager Mohammed has been excellent. He went the extra mile and very professional. A credit to your Vodafone team.
June 24, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hi. Thank you for leaving us this amazing review. We're happy to see you've had some excellent service from Mohammed in one of our stores.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Leon
Great service from Leon, sorted me out a good deal
June 5, 2025
Unprompted review
Reply from Vodafone UK - Keighley
We appreciate your positive feedback! It's great to know that you received excellent service and a deal that met your needs.
Thanks,
Vodafone Social Media Team
Fantastic service from Leon
Fantastic service from Leon. My mobile data wasn't working and he got it sorted.
June 4, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey , This is fantastic to hear! We really appreciate the feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl Thanks again, Vodafone Social Media Team vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl Thanks again, Vodafone Social Media Team __________________________________________________________________________________________ Hey *CUSTOMER NAME*, This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl Thanks again, Vodafone Social Media Team _______________________________________________________________________________________________________________ Hey *CUSTOMER NAME* Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl Thanks again, Vodafone Social Media Team
Fantastic service from Ali
Fantastic service from Ali, helped with transfers my information over aswell
June 2, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Blakeley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff and very polite
Very helpful staff and very polite, leon was very clear at explaining deals and patient
May 19, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey BARBARA,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from Ali
Fantastic service from Ali, he sorted me out with a cracking deal
May 10, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Beth,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really happy with Leons service & he…
Really happy with Leons service & he was able to get me a good deal
May 2, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Antalika,
Thanks for the lovely review and fantastic support for Leons.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
top marks for everything because im…
top marks for everything because im pleased with ebrything
mason
May 2, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Keighley
Hey Rachel,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The lovely gentleman leon serving me…
The lovely gentleman leon serving me was so helpful,extremely efficient also explained everything. Very polite and very knowable. Great member of your team
April 26, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Rachel,
Thanks for the lovely review and fantastic support for leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service in store
Fantastic service in store, i really felt understood what i was looking for and got the right deal for me. Topguy!
April 26, 2025
Unprompted review
Reply from Vodafone UK - Keighley
Hey Joseph,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.