Aaqib was very helpful, and helped us with upgrading our broadband. Any questions we had he was able to answer or point us in the right direction. The only downside to visiting a vodafone store is how... See more
Company replied
26 Cooke Lane, BD21 3PF Keighley, GB
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Aaqib was very helpful, and helped us with upgrading our broadband. Any questions we had he was able to answer or point us in the right direction. The only downside to visiting a vodafone store is how... See more
Company replied
Haris and Ali were brilliant. They took the time to look at my mobile and broadband costs and managed to save me a significant amount by switching to Vodafone. Clear advice, no pressure, and genuinely... See more
Company replied
I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was... See more
Company replied
Aaqib was very helpful found me the right phone and also helped me transfer all of my data from my old phone to the new one. He also offered to help ne set up my tablet
Company replied
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26 Cooke Lane, BD21 3PF, Keighley, United Kingdom
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Ali provided excellent service and advise

Reply from Vodafone UK - Keighley
I was struggling having had a phone stolen and Ali put my mind at ease provided me with all of my available options and got me sorted with. New phone. He took the time which I was very grateful for. Thank you!

Reply from Vodafone UK - Keighley
Ali helped me in-store with a upgrade. He was very knowledgeable and helpful and found the best deal that suited me. Would 100percent recommend the Keighley vodaphone. Really helpful and friendly staff. Thanks again to Ali who made the whole experience stress-free.

Reply from Vodafone UK - Keighley
Very helpful staff, explained everything as they went along

Reply from Vodafone UK - Keighley
You only time you find out how good the customer service is is when you have a problem. At keighley Vodaphone the manager Ali was absolutely brilliant, sorted a setup issue out for me , he couldn’t have been more helpful. Would definitely recommend 👍

Reply from Vodafone UK - Keighley
Waj was very helpful and worked everything out very professionally, thank you

Reply from Vodafone UK - Keighley
Leon was very friendly and helpful sorted our issue quick and efficiently great customer service

Reply from Vodafone UK - Keighley
Ali, great experience and got me great deal. Very happy with my purchase and customer service

Reply from Vodafone UK - Keighley
Ali was fabulous and patient. He has really helped us out getting new sim deals and tablets.
Couldn't have done any more for us.
Thank you Ali

Reply from Vodafone UK - Keighley
Sharon was very helpful in getting me a new phone and explaining in more detail about my mobile contract, as well as keeping up a positive and professional conversation while providing an excellent service.

Reply from Vodafone UK - Keighley

Reply from Vodafone UK - Keighley
Excellent service, never have any trouble when I come in, friendly staff, always helpful

Reply from Vodafone UK - Keighley
Polite staff very knowledgable about products

Reply from Vodafone UK - Keighley
Came in for for assistance in what to do with my sky deal. Lady in the store name Sharon saved me a lot of money no pressure put on to make a decision left to think it over came back in store an spoke to waj an who sorted everything out excellent customer service an saved me a lot of money!

Reply from Vodafone UK - Keighley
Always have had a great service when I come Ito the shop

Reply from Vodafone UK - Keighley
Leon who served me was really good and really helpful, for someone whose not tech savey made me feel as ease

Reply from Vodafone UK - Keighley
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