Ted was extremely helpful and knowledgeable about my situation regardless Storage and then on to deal with my change of Broadband provider. Overall excellent service. Dr D W Bullard.
Company replied
Location
Switch location8 Westmoreland Centre, LA9 4LR Kendal, GB
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See what reviewers are saying
Pearl was incredibly helpful. She answered all of my many questions about different phone and airtime plans, helping me to evaluate the options from vodafone to talk mobile. She was incredibly clear a... See more
Company replied
Renewing my broadband and sim contracts and both great deals. Both better than I expected. Also the staff were approachable and Pearl who served me was knowledgeable and friendly.
Company replied
Hannah in Kendal store was exceedingly helpful patient and knowledgeable as I tried to get upgrade on my overdue contract. She quickly understood I wasn’t techy so explained things in normal langu... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kendal
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
8 Westmoreland Centre, LA9 4LR, Kendal, United Kingdom
4.9
Excellent
208 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Patience with an elderly customer
Patience with an elderly customer . Politenessof staff. A friendly and informative service
May 14, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hi Pat, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Pearl was incredibly helpful
Pearl was incredibly helpful. She answered all of my many questions about different phone and airtime plans, helping me to evaluate the options from vodafone to talk mobile. She was incredibly clear and professional, outlining options available patiently without condescension.
May 13, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Martha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service Nick is very…
Excellent customer service Nick is very pleasant and efficent.Made the whole experience a pleasure
May 9, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ted was extremely helpful and…
Ted was extremely helpful and knowledgeable about my situation regardless Storage and then on to deal with my change of Broadband provider.
Overall excellent service.
Dr D W Bullard.
May 6, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Renewing my broadband and sim contracts…
Renewing my broadband and sim contracts and both great deals. Both better than I expected.
Also the staff were approachable and Pearl who served me was knowledgeable and friendly.
April 27, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Grace,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ted was extremely helpful and we will…
Ted was extremely helpful and we will visit the store again shortly.
April 23, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service from Ted.
Great service from Ted.
Cheerful,helpful and knowledgeable.
April 13, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Krysia ,
Thanks for the lovely review and fantastic support for Ted.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mick helped me so much
Mick helped me so much! He was so kind and patient when I asked him a million questions. He found me a great deal on an iPhone 16 and reduced my wifi bill! He is 100% the reason I moved from 02! Thank you!
April 11, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey there,
Thanks for the lovely review and fantastic support for Mick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Valerie and Ted were amazing help both…
Valerie and Ted were amazing help both times I came in recommend 👍
April 11, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Owen,
Thanks for the lovely review and fantastic support for Valerie and Ted.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mick was really helpful & helped me to get a phone suitable for me. Thankyou so very much
Mick was really helpful & helped me
April 9, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Halliwell,
Thanks for the lovely review and fantastic support for Mick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Pearl was amazing
Pearl was amazing, she was very helpful and polite and explained all the details in a way that was clear and understandable
April 8, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Samantha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service and lots of help
Great service and lots of help. Val was a pleasure to deal with.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Rebecca,
Thanks for the lovely review and fantastic support for Val.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Overall excellent
Overall excellent, staff are very helpful and considerate
April 4, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hi Letecia,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Lovely Helpful Staff, Deserve Recognition :)
I always say that this particular store is the main reason that I haven’t given up on Vodafone completely - and I mean it! The staff are just lovely: very welcoming and knowledgeable, and the customer service is brilliant. I’ve had a lot of issues with Vodafone itself: but whenever something happens I go to this store - the staff there really do go above and beyond to help their customers out, and I always leave them happy. I don’t think I would get the same level of help or expertise in many other places, and that genuinely is the reason that I continue to use Vodafone above other providers.
March 18, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We came into store for a lead and Ted…
We came into store for a lead and Ted was very helpful with upgrading our contracts to save us money.
March 12, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mick has helped me out today.
Mick has helped me out today.
Friendly, helpful and patient - and solved the problem!
March 10, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hi Beryl,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. Ted cleaned my phone. Taught me how to do it myself for the future!
March 10, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Gillian,
Thanks for the lovely review and fantastic support for Ted.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Pearl was so professional
Pearl was so professional, informative & helpful.
Upgraded my data package with no issues.
Thank you
March 9, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Cath,
Thanks for the lovely review and fantastic support for Pearl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Val was amazing
Val was amazing, really spent time finding best solution for us and making sure it was exactly what we needed. Credit to the business.
March 3, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Phil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Ted
Excellent service from Ted. Helped with my emails on my phone!
February 24, 2026
Unprompted review
Reply from Vodafone UK - Kendal
Hey Rebecca,
Thanks for the lovely review and fantastic support for Ted.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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