Hannah in Kendal store was exceedingly helpful patient and knowledgeable as I tried to get upgrade on my overdue contract. She quickly understood I wasn’t techy so explained things in normal langu... See more
Company replied
8 Westmoreland Centre, LA9 4LR Kendal, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Hannah in Kendal store was exceedingly helpful patient and knowledgeable as I tried to get upgrade on my overdue contract. She quickly understood I wasn’t techy so explained things in normal langu... See more
Company replied
The patience of Morgan and his help in all aspects of updating my accounts. He remained calm regardless of the volume of customers in the store.Really helpful information and nothing was too much trou... See more
Company replied
Just to say that Mick from the Kendal Vodafone Shop has been absolutely brilliant with trying to sort the RCS issue with my new Pixel 10. I called in on two occasions and he was very patient, understa... See more
Company replied
Both the staff at Kendal Vodafone were helpful, friendly and informative. Called in to upgrade to a new phone. The shop computer system was a bit slow but in between my wife and i (both over 60) got l... See more
Company replied
Written by the company
8 Westmoreland Centre, LA9 4LR, Kendal, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Vodafone UK - Kendal
The whole experience was brilliant,max super star ✨

Reply from Vodafone UK - Kendal
Max was extremely helpful and very pleased to deal with.

Reply from Vodafone UK - Kendal
Amazing store in Kendal. Ive used it for years. Pearl was Amazing and patient and explained everything and got me the best deal. It was nice to meet her ☺️

Reply from Vodafone UK - Kendal
Extremely helpful staff Ted who helped me get the phone set up

Reply from Vodafone UK - Kendal
Amber is absolutely fantastic she spent so much time explaining everything about the devise and looked for the best deal for myself and Lynn as we both are on contract to Vodafone it turned out that Lynn was the better option
Amber is a beautiful pleasant confident addition to Vodafone which in our minds is the only network to be with well done Amber you are a credit to your self and Vodafone 🌈👌

Reply from Vodafone UK - Kendal
Excellent work today from the assistant at Kendal Vodafone who solved a somewhat difficult problem with my old Nokia phone.

Reply from Vodafone UK - Kendal
Patience with an elderly customer . Politenessof staff. A friendly and informative service

Reply from Vodafone UK - Kendal
Pearl was incredibly helpful. She answered all of my many questions about different phone and airtime plans, helping me to evaluate the options from vodafone to talk mobile. She was incredibly clear and professional, outlining options available patiently without condescension.

Reply from Vodafone UK - Kendal
Excellent customer service Nick is very pleasant and efficent.Made the whole experience a pleasure

Reply from Vodafone UK - Kendal
Ted was extremely helpful and knowledgeable about my situation regardless Storage and then on to deal with my change of Broadband provider.
Overall excellent service.
Dr D W Bullard.

Reply from Vodafone UK - Kendal
Renewing my broadband and sim contracts and both great deals. Both better than I expected.
Also the staff were approachable and Pearl who served me was knowledgeable and friendly.

Reply from Vodafone UK - Kendal
Ted was extremely helpful and we will visit the store again shortly.

Reply from Vodafone UK - Kendal
Great service from Ted.
Cheerful,helpful and knowledgeable.

Reply from Vodafone UK - Kendal
Mick helped me so much! He was so kind and patient when I asked him a million questions. He found me a great deal on an iPhone 16 and reduced my wifi bill! He is 100% the reason I moved from 02! Thank you!

Reply from Vodafone UK - Kendal
Valerie and Ted were amazing help both times I came in recommend 👍

Reply from Vodafone UK - Kendal
Mick was really helpful & helped me

Reply from Vodafone UK - Kendal
Pearl was amazing, she was very helpful and polite and explained all the details in a way that was clear and understandable

Reply from Vodafone UK - Kendal
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.