I had a FANTASTIC experience in Kendal the other day. I had bought a simcard for a phone at Manchester Airport and had not been given the info I needed to activate the plan. I went in for help and w... See more
Company replied
8 Westmoreland Centre, LA9 4LR Kendal, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had a FANTASTIC experience in Kendal the other day. I had bought a simcard for a phone at Manchester Airport and had not been given the info I needed to activate the plan. I went in for help and w... See more
Company replied
Needed help in setting up e-sim for a forthcoming trip and was so helpful and actually set my phone up.i was so pleased with the service and ever so grateful
Company replied
Karl and pearl at Vodafone Kendal have been so helpful and I would like to say a big thank you to them The time they spent sorting out my phone issues and speaking with Apple directly for me
Company replied
Hannah in Kendal store was exceedingly helpful patient and knowledgeable as I tried to get upgrade on my overdue contract. She quickly understood I wasn’t techy so explained things in normal langu... See more
Company replied
Written by the company
8 Westmoreland Centre, LA9 4LR, Kendal, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful at the branch. Ted was very patient and thorough whilst helping us get the best deal

Reply from Vodafone UK - Kendal
Ted was fantastic. Helpful and patient with us techphobes. Excellent service. Thank you!

Reply from Vodafone UK - Kendal
Excellent service with a very knowledgeable assistant called Ted.

Reply from Vodafone UK - Kendal
Val was an absolute delight, helped explain everything and find me a great deal. And her colleague Amber was also wonderful, both ladies are a credit to the business.

Reply from Vodafone UK - Kendal

Reply from Vodafone UK - Kendal
Sales person was polite, well informed and helpful.

Reply from Vodafone UK - Kendal
Mick was awesome. He explained everything cleary without patronising me and didn't rush me.
This kind of service is why I choose Vodafone.

Reply from Vodafone UK - Kendal
Ted was a great help and very informative and knowledgeable.

Reply from Vodafone UK - Kendal

Reply from Vodafone UK - Kendal
Just to say that Mick from the Kendal Vodafone Shop has been absolutely brilliant with trying to sort the RCS issue with my new Pixel 10. I called in on two occasions and he was very patient, understanding and very informative. The fix couldn't be done in store and he gave me the details to contact Vodafone for a reset. Mick is a absolute credit to your company.

Reply from Vodafone UK - Kendal
Very helpful staff but process needs speeding up.

Reply from Vodafone UK - Kendal
Amber was SO helpful & patient with me, an old fogeyno good at modern mobiles

Reply from Vodafone UK - Kendal
Both Ted and Daniel were extremely helpful and worked hard to get us the best deal- despite the computer system not cooperating!

Reply from Vodafone UK - Kendal
Very friendly and helpful. Pleasant to talk with

Reply from Vodafone UK - Kendal
Amber was a fantastic help sorting my mums new contract and phone. She explored options of adding broadband on which has reduced mum's bill significantly. Thank you for your help and patience. All the team were very welcoming thank you :)

Reply from Vodafone UK - Kendal
Mick was very helpful today he gave me.some great advice 👍

Reply from Vodafone UK - Kendal
Great service, fast, friendly and super clear on the details.

Reply from Vodafone UK - Kendal

Reply from Vodafone UK - Kendal
The time I spent with Val was so valuable to me because she sorted out my problems. I had been contracted to EE for around a year and it was not a pleasant experience. She set up Vodafone for me, seemingly at less than half the price - what a relief!!

Reply from Vodafone UK - Kendal
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.