Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more
Company replied
Location
Switch location19/21 Gold Street, NN16 8JA Kettering, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Drew was amazing, we were looked after and were given the best deals instantly. All in a matter of 15 minutes we were in and out. Recommend drew tremendously.
Company replied
I was very happy with the lovely lady called rupali who helped with my broken phone and explained clearly what my options were so very happy with my experience and she did not pay me to say this x
Company replied
Drew is always proactive in his approach to all customers, friendly and ALWAYS polite with his smile and can do attitude. Approachable and will go to any lengths to allow customers to leave with a br... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kettering
Written by the company
Contact info
19/21 Gold Street, NN16 8JA, Kettering, United Kingdom
5.0
Excellent
547 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always happy to help out
Always happy to help out, reliable service never fails to impress, always serves with a smile on his face, always go to Drew for phone problems or upgrades! If i could i’d give more that 5 stars
March 3, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super nice
Super nice, and friendly, quick and fast and Saniya helped me get what i wanted i recommend with trust
March 2, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Geo,
Thanks for the lovely review and fantastic support for Saniya.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helpful and kind service
March 2, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Erin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Drew made things easy and straight…
Drew made things easy and straight Foward for me today
Very knowledgeable and fast service
Top man A*****
March 2, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Most remarkable each and every time
Most remarkable each and every time. Mr. Drew has been exceptionally professional, friendly, utterly polite and friendly each time we meet. I cant be thankful enough each and every time He is sorting out my mobile problems. This is an example of a professional and exemplary employee as i would imagine. Thank You Mr. Drew! ❤️
March 2, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Hubert,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kettering
Hey Ana,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly and helpful staff
Drew was friendly and very helpful throughout the whole visit and I got what I needed done very easily.
March 1, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Mark,
Thanks for the lovely review and fantastic support for Drew .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer interaction with Rupali
Rupali was so helpful and gave me all the information I needed
February 28, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Raafay,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and friendly.Great…
Very helpful and friendly.Great customer service
February 28, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Gareth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saniya provides great service
Saniya provides great service! Good explanation of what you are paying and everything that you sign, many thanks.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Samantha,
Thanks for the lovely review and fantastic support for Saniya.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A warm welcome by Drew
A warm welcome by Drew, and great knowledge of how your system works to get the best results for me
February 28, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I'm happy
I'm happy with the phone and the deal I got from the company.
Saniya was very friendly and helped me.
February 26, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Alice,
Thanks for the lovely review and fantastic support for Saniya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kettering
Hey Josephina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Saniya is the besttt advizor
Saniya is the besttt advizor. Amazing
February 25, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Geanina,
Thanks for the lovely review and fantastic support for Saniya.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rupali was very helpful and gave me the…
Rupali was very helpful and gave me the best advice to buy new phone. Thank you Rupali.
February 24, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Ruh
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
At the Kettering branch
At the Kettering branch, I was served by Drew and he was very lovely and helpful. He assisted us in upgrading to a new phone and plan with ease and explained everything clearly. 5 stars - would recommend to everyone.
February 24, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Paige,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Drew was very helpful and…
Drew was very helpful and knowledgeable. Received good advice and went with the Gigacube which is actually faster than my fibre at home and now cheaper. Excellent service all round.
February 24, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Robert,
Thanks for the lovely review and fantastic support for Drew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
She's was amazing and so kind
She's was amazing and so kind. All questions was answered properly and every assistant needed to get my contract with Vodafone was provided. Thank you Rupali
February 24, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Gloria,
Thank you for the wonderful review. It's a pleasure to receive such kind comments for Rupali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Drew listened to my complains
Drew listened to my complains
Ans I smiled home
February 24, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Dan,
Thanks for the lovely review and fantastic support for Drew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I absolutely brilliant
I absolutely brilliant, fantastic service by Drew
February 24, 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Lesley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.